Companies Embracing Public Cloud, Says VMware Survey
October 31, 2012
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Public cloud adoption has moved beyond test and development in many companies, according to new research by VMware.

The study, commissioned by VMware and conducted by analyst firm Enterprise Strategy Group (ESG), found 67 percent of the mid-market and enterprise companies surveyed are running what they view as mission-critical workloads on Infrastructure-as-a-Service (IaaS).

“The study demonstrates that IaaS from cloud service providers is seeing broad adoption by mainstream business for business-critical applications and data, moving beyond test and development,” said Mathew Lodge, vice president, cloud services, VMware. “As IaaS adoption grows, so does the importance of strong customer service and support as well as the quality of the underlying technology. Compatibility with existing virtualized datacenters and private clouds was also key.”

Other Key Findings

- IaaS is in production – More than 80 percent of IaaS customers surveyed are currently running production workloads on IaaS.

- Storage, on-demand compute and disaster recovery services top the list – Seventy percent of current IaaS customers use cloud storage services, followed by 58 percent using cloud servers, and 53 percent leveraging disaster recovery services.

- Customers want support and TCO –Service and support topped a list of criteria for selecting cloud service providers with 80 percent of respondents citing it as important. A quarter of the respondents indicated total cost of ownership (TCO) was the single most important criteria for service provider selection.

- Importance of compatibility – Seventy-eight percent of respondents reported that it was also important that their cloud service providers’ infrastructure technologies were compatible with their internal private cloud/virtualized datacenter.

- Underlying technology matters – Eighty-three percent of respondents indicated the underlying technology used to deliver IaaS was of some level of importance to them, with nearly half citing it as a very important or critical factor when considering IaaS.

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