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Companies Suffer Crippling Business Damage During First 24 Hours of IT Outage

Most (83%) companies would suffer business damage during the first 24 hours of an outage and thereafter, according to Pivoting to Risk-Driven Security Operations, a report from Netenrich based on a global survey of IT and security professionals.


The survey also revealed interesting findings and contradictions when it comes to scaling security operations:

■ When looking to upgrade their security posture, 67% focused on tool upgrades yet organizations found that tool integrations (55%), lack of tool expertise (52%) and tool sprawl (41%) were their biggest pain points.

■ While security teams aspire to do more proactive and risk-driven operations, like risk management (37%), incident analysis (34%), threat modeling (29%), they spend most of their time doing foundational and reactive security tasks, like updating patches (43%), researching and analyzing critical incidents (41%) and removing false positives (40%).

Security teams are trapped doing the same thing they have been doing for years — reactive security. They're adding more tools, needing more resources and chasing thousands of alerts while lacking the contextual data and prioritization that's highly needed.

"Organizations fail to shift to a proactive approach that prioritizes security defenses around the most likely, highest business-impacting attack vectors," said John Bambenek, Primary Threat Researcher at Netenrich. "Security teams need to start evaluating business risk based on the likelihood of attack success and mapping that attack success to what it would actually cost the business. Focus on the critical issues that matter most to reduce the attack and outage impact."

The survey finds that companies want to do more threat modeling, incident analysis and risk management, however, very few employ it or even know how:

■ Less than 40% perform threat modeling.

■ Less than half conduct threat modeling on a daily (16%) or weekly basis (31%).

■ Only 30% practice external attack surface management.

"Our industry has taken an IT internal view to security rather than an attack external view of security," adds Bambenek. "Organizations need to shift mindsets, adopt a managed risk, not an IT-based approach. Security operations needs to be data-driven and predictive where continuous threat modeling runs at its core."

Other key findings from the report include:

■ 80% of companies have 30% or less of their IT budget dedicated to security.

■ Companies experienced minimal security budget increases despite growing IT demands as a result of remote work shifts and COVID impact: 19% reported no increases to security budgets, 29% received less than 10% budget and 8% received 50% or more budget increase.

■ Companies looked to MSPs to augment their security operations: 47% rely on managed services to run their ops entirely or in hybrid arrangements.

■ MSPs have an opportunity to expand their services by offering advanced, risk-based security and threat modeling services: only 17% of MSPs are offering threat modeling.

Methodology: Administered by Dimensional Research, a total of 333 qualified global IT and security professionals participated in the survey and carried enterprise security responsibilities at medium to enterprise-sized companies.

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Companies Suffer Crippling Business Damage During First 24 Hours of IT Outage

Most (83%) companies would suffer business damage during the first 24 hours of an outage and thereafter, according to Pivoting to Risk-Driven Security Operations, a report from Netenrich based on a global survey of IT and security professionals.


The survey also revealed interesting findings and contradictions when it comes to scaling security operations:

■ When looking to upgrade their security posture, 67% focused on tool upgrades yet organizations found that tool integrations (55%), lack of tool expertise (52%) and tool sprawl (41%) were their biggest pain points.

■ While security teams aspire to do more proactive and risk-driven operations, like risk management (37%), incident analysis (34%), threat modeling (29%), they spend most of their time doing foundational and reactive security tasks, like updating patches (43%), researching and analyzing critical incidents (41%) and removing false positives (40%).

Security teams are trapped doing the same thing they have been doing for years — reactive security. They're adding more tools, needing more resources and chasing thousands of alerts while lacking the contextual data and prioritization that's highly needed.

"Organizations fail to shift to a proactive approach that prioritizes security defenses around the most likely, highest business-impacting attack vectors," said John Bambenek, Primary Threat Researcher at Netenrich. "Security teams need to start evaluating business risk based on the likelihood of attack success and mapping that attack success to what it would actually cost the business. Focus on the critical issues that matter most to reduce the attack and outage impact."

The survey finds that companies want to do more threat modeling, incident analysis and risk management, however, very few employ it or even know how:

■ Less than 40% perform threat modeling.

■ Less than half conduct threat modeling on a daily (16%) or weekly basis (31%).

■ Only 30% practice external attack surface management.

"Our industry has taken an IT internal view to security rather than an attack external view of security," adds Bambenek. "Organizations need to shift mindsets, adopt a managed risk, not an IT-based approach. Security operations needs to be data-driven and predictive where continuous threat modeling runs at its core."

Other key findings from the report include:

■ 80% of companies have 30% or less of their IT budget dedicated to security.

■ Companies experienced minimal security budget increases despite growing IT demands as a result of remote work shifts and COVID impact: 19% reported no increases to security budgets, 29% received less than 10% budget and 8% received 50% or more budget increase.

■ Companies looked to MSPs to augment their security operations: 47% rely on managed services to run their ops entirely or in hybrid arrangements.

■ MSPs have an opportunity to expand their services by offering advanced, risk-based security and threat modeling services: only 17% of MSPs are offering threat modeling.

Methodology: Administered by Dimensional Research, a total of 333 qualified global IT and security professionals participated in the survey and carried enterprise security responsibilities at medium to enterprise-sized companies.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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