Corvil announced a new App for Splunk, supporting IT Ops and level two network services professionals, charged with service delivery of business-critical web applications.
Described as the “Google Earth of Packet Data,” the new app provides a simple and powerful way for non-network experts to leverage the powerful insights possible from packet data in the client’s existing Splunk deployment and established operational processes. Corvil goes further by presenting application level performance from a user-centric perspective. This new user-centric view combined with simple back and forth access to the underlying packet data empowers these teams with the insights necessary to proactively resolve application problems, normally tasked to level three network experts.
Corvil’s VP of Product Management, Donal O’ Sullivan, says: “IT Ops team are often frustrated in trying to get the necessary network intelligence to help them properly manage the delivery of critical business applications. Similarly, Net Ops team are equally frustrated due to the overload of requests that seem to always blame the network for application performance issues. Corvil’s new App for Splunk providing user- centric application performance analytics with easy access to the underlying packet data completely eliminates this problem for both the IT Ops and Net Ops teams.”
Corvil’s beta customers report this app has significantly bolstered the overall customer experience of business-critical web applications and is driving greater operational efficiencies, thanks to streamlined IT Operations collaboration with network engineers.
Existing early access customer benefits include:
- A global financial services firm achieved rapid troubleshooting of user complaints by tracking individual transactions through each processing stage, reporting on response times and any error conditions.
- A multinational courier delivery company reported gaining more insight into how the infrastructure actually performed in the delivery of key applications to a distributed distributed and mobile workforce.
- An online retail company observed the perception of the networking team changed from maintainers of datacenter infrastructure to active collaborators in the successful operation of a business-critical application.
Corvil’s latest App is the third App for Splunk the company has developed in the last six months and joins the "Corvil VoIP App for Splunk" and the "Corvil Security Analytics App for Splunk,” which have been adopted by its customer base. Each app is focused on a specific set of operational workflows that are enabled for the first time by the application of network data within an existing ecosystem of IT Ops tools. Owing to the specialist expertise required to pull business, application, user and transaction insights from the enormous volume of raw packet data, this has not been fully realized until now – Corvil customers are the first to realize this powerful combination of network expert intelligence with efficient IT Ops workflows.
“By seamlessly integrating Corvil intelligence with the capabilities of other best-in-class platforms through streamlined, integrated workflows, we provide greater combined functionality, visibility, insight, and efficiency to customers,” says David Murray, Corvil's Chief Business Development Officer. “No single vendor solution fully addresses the breadth of challenges faced by IT professionals, so an ecosystem approach is needed. Corvil is committed to working with our ecosystem partners to deliver integrated and valuable customer solutions, as demonstrated with our recent Apps for Splunk and LiveAction collaboration.”
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