IT Pros Agree: Digital Business Automation is Required to Keep Pace with Innovation
June 02, 2017

Bill Berutti
BMC

Share this

Three-fourths (73 percent) of IT decision makers believe businesses that do not embrace IT automation to achieve the larger digital business strategy within the next five years will cease to exist in 10 years, according to a new study by BMC Software.

92 percent of respondents agree that the demands for new sources of revenue, unique competitive advantage, and operational excellence have created enormous pressure to compete digitally in order to earn the trust of customers, trading partners, and employees.


BMC believes these results are a catalyst for the new adaptive approach to IT automation – Digital Business Automation – that simplifies managing hybrid multi-cloud environments.

The BMC study of over 650 IT decision makers across 12 countries found that by 2020, 94 percent of IT decision makers expect automation to spread from IT departments into all areas of business in order to keep pace with the accelerated digital business innovation race sweeping every industry and region worldwide. The Top 3 areas of investment priority in the next 24 months are containerization, workload automation/scheduling and DevOps.

"As companies continue to incorporate hybrid cloud capabilities across the digital enterprise, they are challenged by the complexity of managing workloads across on premises, public and private clouds," said Gur Steif, president, digital business automation at BMC. "IT teams must be able to manage the customer value chain in spite of decentralized usage of cloud services. This is requiring a new level of IT automation to adapt to the challenges posed by increasingly diverse infrastructure, disparate data, and accelerated applications – the critical components of digital business."

Almost 9 in 10 (89% of) global IT decision makers agree that IT automation must be used in new ways to achieve their desired digital business objectives. Enterprise architects, in particular, cite various obstacles preventing them from achieving their digital business objectives, including a lack of the necessary budget (67 percent), skills (44 percent) and time (51 percent.)

Gur Steif added, "BMC believes that without taking a new approach to IT automation, companies will not be able to overcome the budget, skills, and time constraint challenges identified by the survey respondents. Only through new digital-first technologies with automation solutions that support hybrid multi-clouds, will CIOs enable their companies to innovate, transform, and accelerate growth by aggressively pursuing a digital agenda that differentiates them from their competitors."

The research also suggests that businesses face other digital transformation challenges in ensuring objectives are aligned. Of CIOs surveyed, 42 percent believed that conflicting objectives remain between business units, with 32 percent of CIOs expressing the need for tighter internal organizational alignment.

Despite the new challenges and opportunities associated with digital business automation, the BMC study found that 88 percent of IT decision makers believe they are empowered to deliver the required IT innovation to drive digital business transformation and bridge this gap, and 77 percent of respondents believe that businesses are doing enough to prepare and train the workforce with greater automation skills. Respondents in the USA (97 percent), Mexico (98 percent), and Spain (94 percent) feel the most empowered to deliver IT innovation.

Seventy-six percent of global respondents consider themselves excellent or very good at using data to deliver tangible business outcomes for a competitive advantage (88 percent in North America, 80 percent in South America, 75 percent in Europe, and 64 percent in APAC.)

Methodology: 654 respondents were surveyed online between the 3rd and 12th of April 2017. The sample was split across Argentina, Australia, Brazil, Canada, China, France, Germany, Mexico, Singapore, Spain, the UK, and the USA. All of the markets had a minimum of 50 respondents with 100 in the USA alone. The data was weighted to 600 respondents globally with equal contributions for each market. Respondents were eligible if employed either full or part-time at companies with at least 250 employees, and they identified themselves as having one of the following job titles (base size shown in brackets): CIO (237), VP IT Operations or above (214), VP Application Development or above (131), Enterprise Architect (98). Respondents were sourced through pre-recruited online B2B research panels by opinion.life, a sub-division of delineate.

Bill Berutti is President, Enterprise Solutions at BMC.

Share this

The Latest

February 20, 2020

Over 70% of C-Suite decision makers believe business innovation and staff retention are driven by improved visibility into network and application performance, according to Rethink Possible: Visibility and Network Performance – The Pillars of Business Success, a survey
conducted by Riverbed ...

February 19, 2020

Modern enterprises rely upon their IT departments to deliver a seamless digital customer experience. Performance and availability are the foundational stepping stones to delivering that customer experience. Along those lines, this month we released a new research study titled the IT Downtime Detection and Mitigation Report that contains recommendations on how to best prevent, detect or mitigate brownouts and outages, given the context of today’s IT transformation trends ...

February 18, 2020

While Application Performance Management (APM) has become mainstream, with a majority of tech pros using APM tools regularly, there's work to be done to move beyond troubleshooting ...

February 13, 2020

Over the last few decades, IT departments have decreased budgets in part because of recession. As a result, they have are being asked to do more with less. The increase in work has amplified the need for automation ...

February 12, 2020

Many variables must align for optimum APM, and security is certainly among them. I offer the following APM predictions for 2020, which revolve around the reality that we will definitely begin to see much deeper integration of WAN technology on the security front. Look for this integration to take shape in the following ways ...

February 11, 2020

When it comes to growing a successful company, research shows it isn't about getting the most out of employees, but delivering an experience that empowers them to be and do their best. And according to Priming a New Era of Digital Wellness, a new study conducted by Quartz Insights in partnership with Citrix Systems, technology is the secret to doing so ...

February 10, 2020

Only 11% of website decision-makers feel that they have complete insight into the scripts that they use on their websites. However, industry estimates state that about 70% of the code on a website comes from a third-party library or service. Research highlights a clear need to raise awareness of the potential threats associated with the vulnerabilities inherent in third-party code ...

February 06, 2020

The ever-increasing access and speeds offered by today's modern networks offer many advantages to businesses and consumers, but also make the integrity of their performance and security more paramount than ever before. Organizations are struggling to manage the constant fluctuations in network conditions and security threats. This has prompted many to explore how automation can help to streamline network management and security processes ...

February 05, 2020

The demand to deliver a consistently positive and innovative customer experience is something that many companies — more specifically, their DevOps teams — are currently grappling with. While the ability to push out multiple features a week may appear as a great accomplishment for DevOps teams, our survey showed that 82% commonly discover bugs in production ...

February 04, 2020

Ensuring reliable data security is a critical part of Application Performance Management (APM) — or at least it should be. The fact is, as a result of our need for speed, increasingly development teams are confronted with the problem of releasing applications faster without compromising security ...