Dynatrace Expands Features for Mobile Apps
February 06, 2020
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Dynatrace announced expanded digital experience management capabilities, including advanced analytics and segmentation of mobile app user sessions, auto-instrumentation for additional mobile platforms and technologies, and enhancements to its explainable AI engine, Davis, including insights from third-party mobile app components.

With these advances, Dynatrace delivers real-time, precise answers about the health, performance and usage of native mobile apps, enabling organizations to quickly deliver new apps and features as well as troubleshoot and resolve issues before user experience and adoption are impacted.

“The Dynatrace Software Intelligence Platform was designed to enable organizations to optimize user experiences across all of their digital channels, including native mobile apps, websites and devices,” said Steve Tack, SVP of Product Management at Dynatrace. “In the last year, we have witnessed an accelerating uptake of Dynatrace for native mobile apps to provide a complete picture of user experiences across all channels and the full stack. With our explainable, AI-based approach, organizations can go beyond partial monitoring and best guesses and discover precise answers that explain exactly what, where, when and why issues impact mobile app user experiences. This enables these teams to accelerate innovation and problem resolution.”

New enhancements to Dynatrace Digital Experience Management capabilities for native mobile applications include:

- Advanced analytics and segmentation – Dynatrace multi-dimensional analytics now include crash reporting workflow and granular segmentation capabilities spanning health, performance and usage metrics across all app components and user actions. These enhancements eliminate blind spots and streamline the error troubleshooting process to identify the precise root cause and impact of problems wherever they occur, from backend applications and underlying cloud infrastructure and networks, to the mobile app and device.

- Enhanced auto-instrumentation – Dynatrace’s fully automated instrumentation and dependency mapping capabilities have been extended to the most popular mobile frameworks and platforms including React Native and tvOS. These augment existing auto-instrumentation for Android, iOS, Xamarin, Cordova and Ionic, and enable organizations to eliminate manual effort and quickly achieve observability as well as AI-powered answers for native mobile apps.

- Enriched AI-powered answers – Dynatrace’s explainable AI engine, Davis, can now process data from third-party mobile app components, in addition to mobile app crash and error rates and user performance metrics. As a result, Davis delivers even more precise answers in real time to accelerate problem resolution and help ensure optimal experiences for every mobile app user.

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