Dynatrace Introduces Session Replay
January 30, 2019
Share this

Dynatrace announced Session Replay, which allows organizations to play back unique web or mobile sessions in a “movie-like” experience, providing an end-to-end record of the customer journey from the user’s perspective.

Session Replay joins Dynatrace’s Real User and Synthetic Monitoring capabilities to extend the company’s all-in-one digital experience management offering.

With the Session Replay enhanced digital experience management offering, organizations can significantly improve service quality and increase overall customer and brand satisfaction through AI-powered insights into user experience across all devices and digital channels.

Dynatrace’s digital experience management offering is purpose-built for modern cloud and single page applications; overcoming the limitations of traditional network-based approaches and other point solutions, which are unable to provide integrated visibility into modern environments. Now with Session Replay, IT and digital business teams benefit from a solution that is:

- High fidelity – Session Replay lets organizations visualize their user journeys in 4K by showing exactly what people see in a movie-like experience, and then indexing user sessions for easy search and analysis.

- Easy and automatic – The new Session Replay capability features fully automatic deployment and continuous auto-discovery, making it easy to implement and manage even in highly dynamic environments, compared to point solutions requiring manual instrumentation and configuration.

- All-in-one – The new Session Replay capability is an integral part of Dynatrace’s Digital Experience Management solution alongside Real User Monitoring and Synthetic Monitoring, and leverages the Dynatrace® AI engine to automatically understand where problems are and who is affected.

- End-to-end – Issues seen with Session Replay can be tracked through the entire cloud stack to the precise root cause, even down to a specific line of problematic code, in a particular DevOps release.

“The addition of Session Replay marks an important milestone in our mission to transform the way organizations monitor, track and enhance their digital user experiences by enabling organizations to see what users are experiencing first-hand. As part of our DEM and advanced AI capabilities, Session Replay makes it easier to see a user journey, so teams can identify where poor experiences are occurring, and implement improvements to optimize,” said Steve Tack, SVP of Product Management at Dynatrace.

Dynatrace Session Replay is currently available via an Early Adopters Program, with general availability to follow.

Share this

The Latest

April 18, 2019

A vast majority of organizations are still unprepared to properly respond to cybersecurity incidents, with 77% of respondents indicating they do not have a cybersecurity incident response plan applied consistently across the enterprise, according to The 2019 Study on the Cyber Resilient Organization, a study conducted by the Ponemon Institute on behalf of IBM ...

April 17, 2019

People and businesses today make mistakes similar to Troy, when they get too enamored by the latest, flashiest technology. These modern Trojan Horses work through their ability to "wow" us. Cybercriminals find IoT devices an easy target because they are the cool new technology on the block ...

April 16, 2019

Software security flaws cause the majority of product vulnerabilities, according to the 2019 Security Report from Ixia's Application and Threat Intelligence (ATI) Research Center ...

April 15, 2019

The majority of organizations (nearly 70 percent) do not prioritize the protection of the applications that their business depend on — such as ERP and CRM systems — any differently than how low-value data, applications or services are secured, according to a new survey from CyberArk ...

April 12, 2019

While 97 percent of organizations are currently undertaking or planning to undertake digital transformation initiatives, integration challenges are hindering efforts for 84 percent of organizations, according to the 2019 Connectivity Benchmark Report from MuleSoft ...

April 11, 2019

Companies have low visibility into their public cloud environments, and the tools and data supplied by cloud providers are insufficient, according to The State of Public Cloud Monitoring, a report sponsored by Ixia ...

April 10, 2019

Without improvement in time and budget constraints, the majority of tech pros (75 percent) say they will be unable to confidently manage future innovations, according to IT Trends Report 2019: Skills for Tech Pros of Tomorrow, a new report from SolarWinds. This reality ultimately puts businesses at risk of performance and competitive advantage losses, making the prioritization of skills and career development for tech pros paramount ...

April 09, 2019

Tech pros have one foot grounded in today's hybrid IT realities while also setting their sights on emerging technology, according to IT Trends Report 2019: Skills for Tech Pros of Tomorrow ...

April 08, 2019

This Thursday EMA will be presenting a webinar — Automation, AI and Analytics: Reinventing ITSM — covering recent research. There were quite a few surprises. And in fact, many of the surprises indicated a yet-more-positive outlook than we expected ...

April 05, 2019

Almost three-fourths (69 percent) of organizations have plans to deploy 5G by 2020, according to a new 5G use case and adoption survey by Gartner. Organizations expect 5G networks to be mainly used for IoT communications and video, with operational efficiency being the key driver ...