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EasyVista Platform 2024.3 Released

EasyVista announced the release of the newest version of the EasyVista Platform 2024.3.

This release introduces three new modules and enhanced AI capabilities, unifying IT and operations to deliver smarter, proactive support. Developed in close collaboration with our partners and customers, these innovations reflect our commitment to creating customer-centric solutions that elevate the end-user experience.

“At the heart of the 2024.3 release is EasyVista’s vision of unifying IT and operations to deliver advanced support that ensures a seamless user experience,” said Patrice Barbedette, CEO, EasyVista. “This vision comes to life through new modules and enhancements designed to provide deeper insights, streamline workflows, and empower IT teams to resolve issues faster or prevent them entirely. We are dedicated to offering a unified ITSM platform that seamlessly integrates service management, infrastructure monitoring, and remote support.”

New in EasyVista Platform 2024.3:

- EV Digital Experience Monitoring: New product family that enables proactive, real-time, and synthetic user experience monitoring, accelerating issue detection and resolution to help organizations deliver optimal employee experiences.

- EV Orchestrate: Automates complex IT processes across multiple sources, enhancing efficiency and handling diverse use cases.

- EV Pulse AI: Delivers AI-powered suggestions and automations that streamline daily tasks, allowing IT teams to focus on high-impact initiatives.

- EV Insights: Transforms data into actionable intelligence through advanced dashboards and customizable reports, supporting data-driven decisions.

The 2024.3 release continues EasyVista’s mission to provide a unified, user-centric ITSM platform that simplifies complexity, fosters IT maturity growth and elevates the overall user experience. This release reflects the company’s ongoing investment in building next-generation capabilities that create a more connected, responsive, intelligent, and streamlined digital environment.

This release culminates a pivotal year for EasyVista’s product innovation, marked by the launch of new products and capabilities that strengthen the EV ecosystem. These include EV Marketplace, a centralized hub where certified partners and customers can share configurations, workflows, and ready-to-use connectors. Together, these additions underscore EasyVista’s dedication to advancing IT maturity and providing adaptable, scalable solutions to meet evolving customer needs.

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EasyVista Platform 2024.3 Released

EasyVista announced the release of the newest version of the EasyVista Platform 2024.3.

This release introduces three new modules and enhanced AI capabilities, unifying IT and operations to deliver smarter, proactive support. Developed in close collaboration with our partners and customers, these innovations reflect our commitment to creating customer-centric solutions that elevate the end-user experience.

“At the heart of the 2024.3 release is EasyVista’s vision of unifying IT and operations to deliver advanced support that ensures a seamless user experience,” said Patrice Barbedette, CEO, EasyVista. “This vision comes to life through new modules and enhancements designed to provide deeper insights, streamline workflows, and empower IT teams to resolve issues faster or prevent them entirely. We are dedicated to offering a unified ITSM platform that seamlessly integrates service management, infrastructure monitoring, and remote support.”

New in EasyVista Platform 2024.3:

- EV Digital Experience Monitoring: New product family that enables proactive, real-time, and synthetic user experience monitoring, accelerating issue detection and resolution to help organizations deliver optimal employee experiences.

- EV Orchestrate: Automates complex IT processes across multiple sources, enhancing efficiency and handling diverse use cases.

- EV Pulse AI: Delivers AI-powered suggestions and automations that streamline daily tasks, allowing IT teams to focus on high-impact initiatives.

- EV Insights: Transforms data into actionable intelligence through advanced dashboards and customizable reports, supporting data-driven decisions.

The 2024.3 release continues EasyVista’s mission to provide a unified, user-centric ITSM platform that simplifies complexity, fosters IT maturity growth and elevates the overall user experience. This release reflects the company’s ongoing investment in building next-generation capabilities that create a more connected, responsive, intelligent, and streamlined digital environment.

This release culminates a pivotal year for EasyVista’s product innovation, marked by the launch of new products and capabilities that strengthen the EV ecosystem. These include EV Marketplace, a centralized hub where certified partners and customers can share configurations, workflows, and ready-to-use connectors. Together, these additions underscore EasyVista’s dedication to advancing IT maturity and providing adaptable, scalable solutions to meet evolving customer needs.

The Latest

The enterprises that will define the next decade are not the ones that deployed the most technology. They are the ones who understood what their technology was actually doing. That distinction is not a philosophical point. It is the central operational challenge facing every organization that has spent the last five years modernizing at speed ...

AI is becoming the operating system of the enterprise. It acts as an invisible coordination layer that understands intent, connects systems, and executes work across complex SaaS environments. Previously, employees had to click through multiple systems — CRM, ERP, support tools, collaboration platforms — to complete a single task. Now, instead of navigating each application manually, they can simply state what they need to accomplish ...

In 2026, the cost of downtime or an outage is no longer just a technical inconvenience; it's a $600 billion wake up call for global businesses. As our digital ecosystems become  more interconnected, each touchpoint introduces new risks and multiplies the consequences when things go wrong. And the data is clear: aggregate downtime costs  for Global 2,000 companies have surged 50% since 2024, reaching a staggering $600 billion ...

Deloitte found that 74% of enterprises expect to deploy agentic AI solutions in the next 24 months. However, the rush to deployment is outpacing foundational work, though. Only 21% of enterprises have fully formed agent governance models in place. The result? AI agents deployed without guidance or governance begin to function as fragmented islands of complexity ...

Cloud spending is no longer viewed as a passthrough IT expense, but as a strategic financial lever that directly impacts innovation capacity, profitability and enterprise resilience, according to the CFO Cloud Cost Optimization Report from Azul ...

As AI moves from generating responses to performing actions, the need for trust increases exponentially. And as organizations enlist AI agents for increasingly sophisticated business processes, trust is going to be the single most important theme for spurring adoption. What can organizations do to build trustworthy AI agents? ...

I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...