
eG Innovations partnered with CLM, a technology distribution company based in Brazil, Peru, Colombia and Ecuador.
CLM will be recruiting and working with its network of value-added resellers to expand the reach of eG Innovations' industry-leading IT monitoring solutions to organizations and service providers in Latin America.
eG Innovations' performance monitoring suite, eG Enterprise, is focused on solving the most challenging problem faced by IT teams today, which is "Why is my application slow?" Sluggish application performance has a direct impact on business productivity, business revenues and brand reputation. eG Enterprise helps IT teams rapidly troubleshoot performance issues across the many components in an IT infrastructure (network, servers, storage, virtualization, cloud, etc.) and their application dependencies.
Through the partnership with CLM, eG Innovations is taking its award-winning monitoring solutions to the LATAM market to help organizations achieve IT performance success.
"Monitoring is not an afterthought for IT. At every stage of IT service delivery, it is important to monitor performance and troubleshoot issues before they become business impacting. Whether it is a new IT undertaking, such as VDI implementation, web application rollout, upgrading to new versions of servers and operating systems, migrating workloads to the cloud, or expansion of the datacenter, monitoring needs to be included as part of IT performance management strategy. Through this partnership with CLM, now we have the channel and means to reach out to businesses in LATAM and ensure success of their IT initiatives," said Jacobo De Cal y Alonso, Regional Director, LATAM at eG Innovations.
"Enterprises and service providers in Latin America are increasingly aware of the importance of IT application and infrastructure performance. Our customers are looking for solutions that are easy to implement, cost effective and deliver value within weeks of deployment. eG Innovations' product suite fits our selection criteria for technology solutions. CLM is investing in this partnership to make sure we can provide the level of localized sales and technology support that our resellers and customers expect of us. Our pre-sales and technical support teams are undergoing training on this technology, so we can be the first line of sales and technical support for eG Innovations products in LATAM," said Gabriel Camargo, Products Director at CLM.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...