eG Innovations expanded its monitoring portfolio to deliver performance visibility of Microsoft Office 365.
The new capabilities will help organizations get in-depth insights into Office 365 access, usage, connectivity and performance, and enhance end user experience and business productivity.
eG Innovations’ flagship IT monitoring software, eG Enterprise, includes pre-built support to monitor many Microsoft technologies and platforms including Microsoft SharePoint, Microsoft Dynamics 365, Microsoft Exchange, Microsoft Active Directory, Microsoft Hyper-V Server, and Microsoft SQL Server. In May 2018, eG Enterprise introduced application performance monitoring (APM) capabilities for Microsoft .NET applications, delivering distributed transaction tracing and code-level visibility to accelerate troubleshooting of performance slowdowns.
The new monitoring capabilities for Microsoft Office 365 are focused on addressing the needs of organizations that are going through digital transformation and cloud-driven initiatives.
“We see a surge in companies that are migrating to the cloud. Office 365 has been one of the hottest technologies in the cloud, allowing employees to benefit from on-the-go connectivity to their critical business applications. Expanding our monitoring portfolio to provide performance analytics of Office 365 applications will allow us to help organizations achieve the best levels of performance and user experience they expect from their cloud investments,” said Srinivas Ramanathan, CEO of eG Innovations.
Key Capabilities of eG Enterprise for Microsoft Office 365 Monitoring:
- Get real-time insights on Office 365 health and service quality across all locations and users
- Track the health of critical services, including Office 365, Exchange Online, Skype for Business, OneDrive for Business, Microsoft Teams, Microsoft Planner, etc.
- Monitor real-time digital experience of users connecting to SharePoint Online sites and measure user satisfaction levels
- Get centralized visibility of your organization’s Office 365 email usage and optimize resource provisioning with actionable insights
- Stay compliant with audits by tracking user activity and isolating unusual patterns
- Leverage the built-in logon simulator to synthetically test logon connectivity to Exchange Online and proactively catch issues before users complain
The end-to-end monitoring capabilities of eG Enterprise are aimed at enabling IT administrators to troubleshoot performance issues faster, increase IT operational efficiency and deliver best-in-class digital experience for Office 365 end users. When a user calls with slow connectivity complaint, using built-in correlative intelligence and automatic root cause diagnosis, eG Enterprise points out if it’s due to a problem in the cloud, network, or on the client side.
“Microsoft Office 365 is at the heart of most businesses today. Any service outage or performance slowdown affects user productivity and business continuity. We have seen a great demand from our customers for monitoring Office 365. The new capabilities are a timely addition to the in eG Enterprise suite,” said Sean Martin, Technical Director of eGSolutions Ltd., a long-term eG Innovations partner and certified reseller in Australia and New Zealand.
eG Enterprise is available as a SaaS-based service or an on-premises software for Microsoft Office 365 monitoring.
The Latest
Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...
Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...
The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...
The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...
In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...
AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.
The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...
The gap is widening between what teams spend on observability tools and the value they receive amid surging data volumes and budget pressures, according to The Breaking Point for Observability Leaders, a report from Imply ...
Seamless shopping is a basic demand of today's boundaryless consumer — one with little patience for friction, limited tolerance for disconnected experiences and minimal hesitation in switching brands. Customers expect intuitive, highly personalized experiences and the ability to move effortlessly across physical and digital channels within the same journey. Failure to deliver can cost dearly ...
If your best engineers spend their days sorting tickets and resetting access, you are wasting talent. New global data shows that employees in the IT sector rank among the least motivated across industries. They're under a lot of pressure from many angles. Pressure to upskill and uncertainty around what agentic AI means for job security is creating anxiety. Meanwhile, these roles often function like an on-call job and require many repetitive tasks ...