Skip to main content

eG Innovations Introduces Monitoring Capabilities for Microsoft Office 365

eG Innovations expanded its monitoring portfolio to deliver performance visibility of Microsoft Office 365.

The new capabilities will help organizations get in-depth insights into Office 365 access, usage, connectivity and performance, and enhance end user experience and business productivity.

eG Innovations’ flagship IT monitoring software, eG Enterprise, includes pre-built support to monitor many Microsoft technologies and platforms including Microsoft SharePoint, Microsoft Dynamics 365, Microsoft Exchange, Microsoft Active Directory, Microsoft Hyper-V Server, and Microsoft SQL Server. In May 2018, eG Enterprise introduced application performance monitoring (APM) capabilities for Microsoft .NET applications, delivering distributed transaction tracing and code-level visibility to accelerate troubleshooting of performance slowdowns.

The new monitoring capabilities for Microsoft Office 365 are focused on addressing the needs of organizations that are going through digital transformation and cloud-driven initiatives.

“We see a surge in companies that are migrating to the cloud. Office 365 has been one of the hottest technologies in the cloud, allowing employees to benefit from on-the-go connectivity to their critical business applications. Expanding our monitoring portfolio to provide performance analytics of Office 365 applications will allow us to help organizations achieve the best levels of performance and user experience they expect from their cloud investments,” said Srinivas Ramanathan, CEO of eG Innovations.

Key Capabilities of eG Enterprise for Microsoft Office 365 Monitoring:

- Get real-time insights on Office 365 health and service quality across all locations and users

- Track the health of critical services, including Office 365, Exchange Online, Skype for Business, OneDrive for Business, Microsoft Teams, Microsoft Planner, etc.

- Monitor real-time digital experience of users connecting to SharePoint Online sites and measure user satisfaction levels

- Get centralized visibility of your organization’s Office 365 email usage and optimize resource provisioning with actionable insights

- Stay compliant with audits by tracking user activity and isolating unusual patterns

- Leverage the built-in logon simulator to synthetically test logon connectivity to Exchange Online and proactively catch issues before users complain

The end-to-end monitoring capabilities of eG Enterprise are aimed at enabling IT administrators to troubleshoot performance issues faster, increase IT operational efficiency and deliver best-in-class digital experience for Office 365 end users. When a user calls with slow connectivity complaint, using built-in correlative intelligence and automatic root cause diagnosis, eG Enterprise points out if it’s due to a problem in the cloud, network, or on the client side.

“Microsoft Office 365 is at the heart of most businesses today. Any service outage or performance slowdown affects user productivity and business continuity. We have seen a great demand from our customers for monitoring Office 365. The new capabilities are a timely addition to the in eG Enterprise suite,” said Sean Martin, Technical Director of eGSolutions Ltd., a long-term eG Innovations partner and certified reseller in Australia and New Zealand.

eG Enterprise is available as a SaaS-based service or an on-premises software for Microsoft Office 365 monitoring.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

eG Innovations Introduces Monitoring Capabilities for Microsoft Office 365

eG Innovations expanded its monitoring portfolio to deliver performance visibility of Microsoft Office 365.

The new capabilities will help organizations get in-depth insights into Office 365 access, usage, connectivity and performance, and enhance end user experience and business productivity.

eG Innovations’ flagship IT monitoring software, eG Enterprise, includes pre-built support to monitor many Microsoft technologies and platforms including Microsoft SharePoint, Microsoft Dynamics 365, Microsoft Exchange, Microsoft Active Directory, Microsoft Hyper-V Server, and Microsoft SQL Server. In May 2018, eG Enterprise introduced application performance monitoring (APM) capabilities for Microsoft .NET applications, delivering distributed transaction tracing and code-level visibility to accelerate troubleshooting of performance slowdowns.

The new monitoring capabilities for Microsoft Office 365 are focused on addressing the needs of organizations that are going through digital transformation and cloud-driven initiatives.

“We see a surge in companies that are migrating to the cloud. Office 365 has been one of the hottest technologies in the cloud, allowing employees to benefit from on-the-go connectivity to their critical business applications. Expanding our monitoring portfolio to provide performance analytics of Office 365 applications will allow us to help organizations achieve the best levels of performance and user experience they expect from their cloud investments,” said Srinivas Ramanathan, CEO of eG Innovations.

Key Capabilities of eG Enterprise for Microsoft Office 365 Monitoring:

- Get real-time insights on Office 365 health and service quality across all locations and users

- Track the health of critical services, including Office 365, Exchange Online, Skype for Business, OneDrive for Business, Microsoft Teams, Microsoft Planner, etc.

- Monitor real-time digital experience of users connecting to SharePoint Online sites and measure user satisfaction levels

- Get centralized visibility of your organization’s Office 365 email usage and optimize resource provisioning with actionable insights

- Stay compliant with audits by tracking user activity and isolating unusual patterns

- Leverage the built-in logon simulator to synthetically test logon connectivity to Exchange Online and proactively catch issues before users complain

The end-to-end monitoring capabilities of eG Enterprise are aimed at enabling IT administrators to troubleshoot performance issues faster, increase IT operational efficiency and deliver best-in-class digital experience for Office 365 end users. When a user calls with slow connectivity complaint, using built-in correlative intelligence and automatic root cause diagnosis, eG Enterprise points out if it’s due to a problem in the cloud, network, or on the client side.

“Microsoft Office 365 is at the heart of most businesses today. Any service outage or performance slowdown affects user productivity and business continuity. We have seen a great demand from our customers for monitoring Office 365. The new capabilities are a timely addition to the in eG Enterprise suite,” said Sean Martin, Technical Director of eGSolutions Ltd., a long-term eG Innovations partner and certified reseller in Australia and New Zealand.

eG Enterprise is available as a SaaS-based service or an on-premises software for Microsoft Office 365 monitoring.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...