Employees Divided on Return to Office
June 01, 2022
Share this

Offices around the world continue to open for business, and while many companies expect employees will eventually return full time, new research suggests this isn't likely to happen.


According to a global survey conducted by OnePoll on behalf of Citrix Systems, employees are divided on how they want to work going forward. But one thing is clear: the majority enjoy the flexibility they've been given to work from anywhere and are willing to leave jobs to maintain it. Of 6,500 workers polled in ten countries, 57% prefer hybrid work, and 69% will ditch their current positions if it isn't an option.

"Employees have seen the positive impact flexible work can have on everything from engagement and productivity to work-life balance, mental health and the environment," said Traci Palmer, VP of People and Organization Capability, Citrix. "And they are looking to employers to embrace it and invest in tools and processes that empower them to work when, where and how they work best."

The flexible work model is in full effect. Of those employees surveyed in the US, UK, France, Australia, Germany, Netherlands, Brazil, Colombia, Mexico and Japan:

■ 71% work or plan to work in the office between one and four days per week

■ 56% are or plan to be in the office full time

■ 49% work from shared and communal workspaces between one and four days per week

■ 49% are fully remote and plan to be permanently

"Work today is not a place," Palmer said. "It's about where employees get their best work done, and that can be at home, in the office, on the road and anywhere in between."

Every employee is different, and companies need to recognize and accommodate their unique wants and needs if they hope to attract and retain the people they need to support their business. For instance, many respondents to the survey want to work from home at least part of the time for the following reasons:

■ Better work-life balance (42%)

■ Save time and costs associated with commuting (35%)

■ Fewer distractions (20%)

■ More productive (20%)

■ Colleagues/manager are not in the office (19%)

■ Don' t have a dedicated space in the office (7%)

■ Restaurants and amenities near office are limited or closed (6%)

Other respondents indicated they would like to head to the office at least once a week for the following reasons:

■ Feel more productive and engaged (36%)

■ Colleagues/manager are there (36%)

■ Better access to information (33%)

■ Provides a separation between work and home life (29%)

■ Access to better technology (28%)

■ Less distractions (25%)

■ Greater collaboration (24%)

■ Better opportunities to develop/advance career (16%) 

■ Technology needed to facilitate hybrid work is too complicated — dialing in remote workers, sharing presentations and files, etc. (14%)

■ No dedicated workspace at home (13%)

In addition to where they work, employees who participated in the survey also want flexibility in when they work:

■ 30% want the freedom to choose how often they work in the office as opposed to the company mandating a set number of days

■ 76% would work a four-day week if they could maintain their salaries

"Giving employees the flexibility to match their work environment and schedules to the outcomes they are trying to deliver gives them the space to succeed," Palmer said

And if the survey is any indication, companies will need to do it if they hope to attract and retain the talent they need to move their business forward. As the numbers reveal:

■ 17% of employees polled view flexibility as more important than salary

■ 69% would consider leaving their job if it isn't offered

"Hybrid work is the foundation on which the future of work will be built, and companies that recognize this and put processes and technologies in place to support it can cultivate the flexible, agile and empowered workforce they need to innovate and grow," Palmer said.

Share this

The Latest

March 04, 2024

This year's Super Bowl drew in viewership of nearly 124 million viewers and made history as the most-watched live broadcast event since the 1969 moon landing. To support this spike in viewership, streaming companies like YouTube TV, Hulu and Paramount+ began preparing their IT infrastructure months in advance to ensure an exceptional viewer experience without outages or major interruptions. New Relic conducted a survey to understand the importance of a seamless viewing experience and the impact of outages during major streaming events such as the Super Bowl ...

March 01, 2024

As organizations continue to navigate the complexities of the digital era, which has been marked by exponential advancements in AI and technology, the strategic deployment of modern, practical applications has become indispensable for sustaining competitive advantage and realizing business goals. The Info-Tech Research Group report, Applications Priorities 2024, explores the following five initiatives for emerging and leading-edge technologies and practices that can enable IT and applications leaders to optimize their application portfolio and improve on capabilities needed to meet the ambitions of their organizations ...

February 29, 2024

Despite the growth in popularity of artificial intelligence (AI) and ML across a number of industries, there is still a huge amount of unrealized potential, with many businesses playing catch-up and still planning how ML solutions can best facilitate processes. Further progression could be limited without investment in specialized technical teams to drive development and integration ...

February 28, 2024

With over 200 streaming services to choose from, including multiple platforms featuring similar types of entertainment, users have little incentive to remain loyal to any given platform if it exhibits performance issues. Big names in streaming like Hulu, Amazon Prime and HBO Max invest thousands of hours into engineering observability and closed-loop monitoring to combat infrastructure and application issues, but smaller platforms struggle to remain competitive without access to the same resources ...

February 27, 2024

Generative AI has recently experienced unprecedented dramatic growth, making it one of the most exciting transformations the tech industry has seen in some time. However, this growth also poses a challenge for tech leaders who will be expected to deliver on the promise of new technology. In 2024, delivering tangible outcomes that meet the potential of AI, and setting up incubator projects for the future will be key tasks ...

February 26, 2024

SAP is a tool for automating business processes. Managing SAP solutions, especially with the shift to the cloud-based S/4HANA platform, can be intricate. To explore the concerns of SAP users during operational transformations and automation, a survey was conducted in mid-2023 by Digitate and Americas' SAP Users' Group ...

February 22, 2024

Some companies are just starting to dip their toes into developing AI capabilities, while (few) others can claim they have built a truly AI-first product. Regardless of where a company is on the AI journey, leaders must understand what it means to build every aspect of their product with AI in mind ...

February 21, 2024

Generative AI will usher in advantages within various industries. However, the technology is still nascent, and according to the recent Dynatrace survey there are many challenges and risks that organizations need to overcome to use this technology effectively ...

February 20, 2024

In today's digital era, monitoring and observability are indispensable in software and application development. Their efficacy lies in empowering developers to swiftly identify and address issues, enhance performance, and deliver flawless user experiences. Achieving these objectives requires meticulous planning, strategic implementation, and consistent ongoing maintenance. In this blog, we're sharing our five best practices to fortify your approach to application performance monitoring (APM) and observability ...

February 16, 2024

In MEAN TIME TO INSIGHT Episode 3, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses network security with Chris Steffen, VP of Research Covering Information Security, Risk, and Compliance Management at EMA ...