Employees Unsatisfied with Application Performance at Work
To Attract and Retain Generation Y Talent, Enterprise Networks Need to Step Up
June 17, 2016

Ricardo Belmar
InfoVista

Share this

The arrival of Generation Y – aka "millennials" – into the enterprise workforce has invigorated even the stodgiest business sectors with a fresh new attitude and work culture. Dressing business casual, for instance, is no longer a once-a-week perk but a given in many offices – that is, if workers are even expected to perform their duties on-site.

This is because one of the largest defining characteristics of the modern workforce in the digital age is mobility. Whether companies allow employees to work remotely or business is conducted on one of many different enterprise mobile devices, there are very few "desk jockeys" left in the modern office.

Instead, workers prefer to collaborate with each other using business applications that take meetings out of the physical boardroom and into cyberspace. Rather than emailing massive files between team members, projects in the digital workspace are tackled in the cloud, enabling real-time collaboration to take place without populating local hard drive space in massive, on-site enterprise servers.

While this connectivity and mobility is expected by the new generation of the enterprise workforce, not every office has been able to effectively change with the times. The demand for real-time collaboration has introduced new performance requirements for enterprise networks to deliver a great user experience. A recent study conducted by BT and InfoVista, Meeting the Network Demands of Changing Generations, found that 90 percent of today’s workforce is unsatisfied with the application performance on their employer’s network overall.

The Times Are Changing Faster Than IT Can Keep Up

This is a glaring figure, though not a surprising one, as the generational shift into a network-driven, software-defined, digital office model has taken flight faster than many legacy network architectures can keep up. While virtual private networks (VPNs) have been widely utilized by businesses for well over a decade, the proliferation of business applications and software-as-a-service (SaaS) has been fast and furious, and IT teams can hardly keep up.

A big reason for this is the fact that many networks aren’t engaging in IT governance. For instance, 94 percent of organizations polled in the survey agree that maintaining the corporate network is mission critical.

However, due to a lack of visibility, only 51 percent of those polled have insight into which applications being used by employees could have a negative impact on the performance of the corporate network.

Adding to the problem is the fact that only 57 percent of those polled actually had IT governance in place that allowed them to monitor and control application performance on the corporate network.

Considering that over the last two years 69 percent of organizations have implemented unified communication and video conferencing into their business, adopting such applications without enabling IT to scale, optimize or plan for future network topologies will only lead to continued employee dissatisfaction.

52 percent of organizations have already launched cloud-based productivity apps and collaboration tools, according to the survey, and it is expected that of those who haven’t yet, just under half will seek this tech within the next two years. Of course this must be accomplished in a secure manner that protects the network, as 59 percent of those surveyed considered this a top three concern.

Enterprises of all stripes that rely on business apps and network functionality to keep their operations running need to adopt network governance practices that allow them to prioritize business-critical applications like Microsoft Office 365 and Skype for Business over personal applications, while also reliably predicting how applications will affect the network. Maximizing the user experience is now a critical service that IT organizations need to deliver optimally. This requires a proactive approach with the right performance management tools in place to be successful. Otherwise, businesses that fall behind the digital times could very well see their organizations go the way of the cubicle, rolodex and other relics of a bygone era.

Ricardo Belmar is Senior Director for Enterprise Product Marketing at InfoVista.

Share this

The Latest

April 18, 2019

A vast majority of organizations are still unprepared to properly respond to cybersecurity incidents, with 77% of respondents indicating they do not have a cybersecurity incident response plan applied consistently across the enterprise, according to The 2019 Study on the Cyber Resilient Organization, a study conducted by the Ponemon Institute on behalf of IBM ...

April 17, 2019

People and businesses today make mistakes similar to Troy, when they get too enamored by the latest, flashiest technology. These modern Trojan Horses work through their ability to "wow" us. Cybercriminals find IoT devices an easy target because they are the cool new technology on the block ...

April 16, 2019

Software security flaws cause the majority of product vulnerabilities, according to the 2019 Security Report from Ixia's Application and Threat Intelligence (ATI) Research Center ...

April 15, 2019

The majority of organizations (nearly 70 percent) do not prioritize the protection of the applications that their business depend on — such as ERP and CRM systems — any differently than how low-value data, applications or services are secured, according to a new survey from CyberArk ...

April 12, 2019

While 97 percent of organizations are currently undertaking or planning to undertake digital transformation initiatives, integration challenges are hindering efforts for 84 percent of organizations, according to the 2019 Connectivity Benchmark Report from MuleSoft ...

April 11, 2019

Companies have low visibility into their public cloud environments, and the tools and data supplied by cloud providers are insufficient, according to The State of Public Cloud Monitoring, a report sponsored by Ixia ...

April 10, 2019

Without improvement in time and budget constraints, the majority of tech pros (75 percent) say they will be unable to confidently manage future innovations, according to IT Trends Report 2019: Skills for Tech Pros of Tomorrow, a new report from SolarWinds. This reality ultimately puts businesses at risk of performance and competitive advantage losses, making the prioritization of skills and career development for tech pros paramount ...

April 09, 2019

Tech pros have one foot grounded in today's hybrid IT realities while also setting their sights on emerging technology, according to IT Trends Report 2019: Skills for Tech Pros of Tomorrow ...

April 08, 2019

This Thursday EMA will be presenting a webinar — Automation, AI and Analytics: Reinventing ITSM — covering recent research. There were quite a few surprises. And in fact, many of the surprises indicated a yet-more-positive outlook than we expected ...

April 05, 2019

Almost three-fourths (69 percent) of organizations have plans to deploy 5G by 2020, according to a new 5G use case and adoption survey by Gartner. Organizations expect 5G networks to be mainly used for IoT communications and video, with operational efficiency being the key driver ...