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From Experimentation to Execution: How Generative AI is Transforming Business Priorities

Matt Cloke
Endava

Generative AI represents more than just a technological advancement; it's a transformative shift in how businesses operate. Companies are beginning to tap into its ability to enhance processes, innovate products and improve customer experiences. According to Next Steps in the Era of Digital Business, a new IDC InfoBrief sponsored by Endava, 60% of CEOs globally highlight deploying AI, including generative AI, as their top modernization priority to support digital business ambitions over the next two years. And businesses are shifting from merely experimenting with technology to implementing it strategically.

But IDC found that only 17% of companies have successfully transitioned from testing generative AI to deploying it in live environments. The InfoBrief points to talent shortages and outdated infrastructure as significant challenges for organizations looking to scale their digital capabilities.

And the stakes are high. As a key enabler for innovation, companies that delay AI adoption risk slower time-to-market and reduced operational efficiency. With 38% of organizations making significant investments in generative AI, the race to harness its potential is only intensifying.

Image
Endava

Infrastructure and Strategy: Laying the Foundation for Success

Thriving in an AI-driven world requires more than simply adopting new technology — it demands robust infrastructure and thoughtful planning. The InfoBrief shows that organizations that achieve this level of implementation often attribute their success to high-quality data access and strong partnerships with vendors specializing in AI. On the other hand, nearly one in three organizations cite inadequate infrastructure performance as a barrier to achieving AI project success.

Modernizing legacy systems is critical for businesses looking to thrive in an AI-driven world. Outdated infrastructure often leads to overspending and limits the ability to scale new initiatives. By addressing technical debt, companies can free up resources to focus on strategic priorities, like leveraging AI to enhance operations or create personalized customer experiences.

Upgrading core systems ensures that infrastructure can handle the demands of generative AI, which 84% of organizations recognize as a major new workload. Without modernization, companies risk performance issues that can derail AI projects. A balanced approach is key — ensuring that new capabilities integrate seamlessly with existing operations.

Success in modernization often comes from partnering with external IT service providers who bring the expertise needed to manage complex transitions. These collaborations can streamline the process, reduce costs, and deliver reliable results, positioning businesses to innovate and compete more effectively.

The Human Factor: Bridging the Skills Gap

While AI technology itself is powerful, its success depends on the people behind it. A third of CEOs noted that attracting and retaining skilled talent is crucial to achieving their business goals. Unfortunately, many organizations lack the in-house expertise needed to fully leverage AI.

The report suggests that partnerships with external IT service providers can help bridge this gap. These providers bring the expertise required to implement AI projects effectively. In fact, 47% of companies that successfully deployed generative AI credit their partnerships with strategic vendors for their achievements. As ecosystems grow more complex, the ability to collaborate with skilled and flexible partners will be a defining factor for success.

Moving Forward with Confidence

As we enter the era of "AI everywhere," organizations must take proactive steps to adapt. Embracing change, modernizing infrastructure and ensuring access to high-quality data are pivotal steps to thrive in this evolving landscape. Equally, building strong partnerships and maintaining a clear focus on long-term goals will empower businesses to navigate this transformation with confidence.

Digital transformation is far from a one-time effort, and in fact, 48% of companies globally now consider themselves digital businesses. Those that seize AI's potential while addressing fundamental challenges will position themselves for sustainable growth in a technology-driven future. Agility and a steadfast commitment to innovation will distinguish leaders in this new phase of the digital era.

Success in this AI-driven world requires organizations to embrace the opportunities that come with change. Modernizing infrastructure to meet dynamic business needs and securing high-quality data to fuel AI-powered projects are essential. By partnering with skilled experts who bring fresh insights and proven expertise, businesses can gain a decisive edge — confidently overcoming challenges and staying ahead in an increasingly competitive landscape.

Matt Cloke is Chief Technology Officer at Endava

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From Experimentation to Execution: How Generative AI is Transforming Business Priorities

Matt Cloke
Endava

Generative AI represents more than just a technological advancement; it's a transformative shift in how businesses operate. Companies are beginning to tap into its ability to enhance processes, innovate products and improve customer experiences. According to Next Steps in the Era of Digital Business, a new IDC InfoBrief sponsored by Endava, 60% of CEOs globally highlight deploying AI, including generative AI, as their top modernization priority to support digital business ambitions over the next two years. And businesses are shifting from merely experimenting with technology to implementing it strategically.

But IDC found that only 17% of companies have successfully transitioned from testing generative AI to deploying it in live environments. The InfoBrief points to talent shortages and outdated infrastructure as significant challenges for organizations looking to scale their digital capabilities.

And the stakes are high. As a key enabler for innovation, companies that delay AI adoption risk slower time-to-market and reduced operational efficiency. With 38% of organizations making significant investments in generative AI, the race to harness its potential is only intensifying.

Image
Endava

Infrastructure and Strategy: Laying the Foundation for Success

Thriving in an AI-driven world requires more than simply adopting new technology — it demands robust infrastructure and thoughtful planning. The InfoBrief shows that organizations that achieve this level of implementation often attribute their success to high-quality data access and strong partnerships with vendors specializing in AI. On the other hand, nearly one in three organizations cite inadequate infrastructure performance as a barrier to achieving AI project success.

Modernizing legacy systems is critical for businesses looking to thrive in an AI-driven world. Outdated infrastructure often leads to overspending and limits the ability to scale new initiatives. By addressing technical debt, companies can free up resources to focus on strategic priorities, like leveraging AI to enhance operations or create personalized customer experiences.

Upgrading core systems ensures that infrastructure can handle the demands of generative AI, which 84% of organizations recognize as a major new workload. Without modernization, companies risk performance issues that can derail AI projects. A balanced approach is key — ensuring that new capabilities integrate seamlessly with existing operations.

Success in modernization often comes from partnering with external IT service providers who bring the expertise needed to manage complex transitions. These collaborations can streamline the process, reduce costs, and deliver reliable results, positioning businesses to innovate and compete more effectively.

The Human Factor: Bridging the Skills Gap

While AI technology itself is powerful, its success depends on the people behind it. A third of CEOs noted that attracting and retaining skilled talent is crucial to achieving their business goals. Unfortunately, many organizations lack the in-house expertise needed to fully leverage AI.

The report suggests that partnerships with external IT service providers can help bridge this gap. These providers bring the expertise required to implement AI projects effectively. In fact, 47% of companies that successfully deployed generative AI credit their partnerships with strategic vendors for their achievements. As ecosystems grow more complex, the ability to collaborate with skilled and flexible partners will be a defining factor for success.

Moving Forward with Confidence

As we enter the era of "AI everywhere," organizations must take proactive steps to adapt. Embracing change, modernizing infrastructure and ensuring access to high-quality data are pivotal steps to thrive in this evolving landscape. Equally, building strong partnerships and maintaining a clear focus on long-term goals will empower businesses to navigate this transformation with confidence.

Digital transformation is far from a one-time effort, and in fact, 48% of companies globally now consider themselves digital businesses. Those that seize AI's potential while addressing fundamental challenges will position themselves for sustainable growth in a technology-driven future. Agility and a steadfast commitment to innovation will distinguish leaders in this new phase of the digital era.

Success in this AI-driven world requires organizations to embrace the opportunities that come with change. Modernizing infrastructure to meet dynamic business needs and securing high-quality data to fuel AI-powered projects are essential. By partnering with skilled experts who bring fresh insights and proven expertise, businesses can gain a decisive edge — confidently overcoming challenges and staying ahead in an increasingly competitive landscape.

Matt Cloke is Chief Technology Officer at Endava

Hot Topics

The Latest

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...