FrontRange Solutions announced a joint partnership with Kovarus, a systems integrator specializing in increasing IT efficiency by architecting and integrating business-aligned IT solutions.
As a result of this partnership, Kovarus will provide FrontRange’s HEAT IT Service Management (ITSM) solutions – that support cloud, on-premise or a hybrid of the two deployment options - as part of its IT-as-a-service (ITaaS) offering to its current and future customer base. Customers can now leverage Kovarus’ deep IT infrastructure expertise when implementing FrontRange’s service management, client management, cloud and/or platform-as-a-service solutions.
FrontRange HEAT Cloud ITSM solution is a robust, flexible solution built on IT best practices that help customers meet the dynamic service and client management needs of a growing business and achieve the highest level of service quality, delivery and performance.
Through its expertise in virtualization, server, storage, networking and cloud computing, Kovarus provides customers with the tools they need to reduce the cost and complexity of their IT operations, while delivering the resources they need to succeed in today’s highly competitive environment.
"More and more of our customers are looking for ITSM solutions that can meet their cloud and on-premise needs, which is why we’re partnering with FrontRange," said Patrick Cronin, principal and co-founder of Kovarus. "As a hybrid ITSM solution provider, FrontRange provides our customers with unprecedented flexibility in deploying the right ITSM solution for their specific needs. The ability to offer customers a choice of cloud, on-premise or a combined offering with the same code base is an enormous advantage."
"As one of the industry’s premier IT solutions and services integrators, Kovarus has the IT Solutions and Services expertise to significantly broaden market opportunities for FrontRange HEAT solutions," said Dixon Fiske, senior VP of worldwide field operations at FrontRange. "Our industry-leading hybrid ITSM solution coupled with Kovarus’ track record of success as a dynamic IT integrator is a winning combination for current, joint and future customer engagements."
The Latest
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
