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3 Lessons About the Future of the Cloud

Steve Francis

Most companies are adopting a cloud strategy. In ServiceNow's Cloud Tipping Point Survey, half of all enterprises reported they are now "cloud-first," meaning that the next workload they deploy will go to the cloud instead of their data center.

It took 20 years from the time the term "cloud computing" was coined to reach this milestone. When will we be at a point where virtually all enterprise workloads are run in the cloud and how will that change things for IT?

To find out, we commissioned our own survey, Cloud Vision 2020: The Future of the Cloud. We started with a group of core influencers – people whose job it is to follow cloud computing. This group of 88 "cloud cognoscenti" included industry analysts, media, consultants and cloud vendors. We then followed that up with another survey fielded at the 2017 AWS re:Invent conference in Las Vegas where we received 195 additional responses from the people tasked with workload deployments in the real world.


The results were fascinating. I'll share three fundamental lessons we learned in the survey as well as some advice for going forward.

Lesson 1: The Reasons Why Enterprises Embrace Cloud Computing Are Changing

Why do enterprises use cloud today? The drivers of cloud computing today will sound very familiar: digital transformation, IT agility and the rise of the DevOps culture.

Those make perfect sense. Digital transformation aims to put the customer at the center of a company's automation strategy, and cloud is an excellent way to accomplish that. IT agility is much easier to achieve when someone else is responsible for your infrastructure, and you can focus on applications. The DevOps culture relies on cloud computing to achieve the speed and efficiency it was designed to deliver.

But by 2020 we expect those drivers to shift, revealing a new top-driver: artificial intelligence (AI)/machine learning. That wasn't what I expected, but it makes sense.

First, AI provides the ability to extract insight from the massive "data lakes" that enterprises are collecting about their application performance and behavior. Similarly, public cloud provides the scale to provide the massive compute resources AI needs.

But more than storage and compute, the public cloud is quickly becoming a hub for AI services that developers can integrate to build sophisticated AI applications. AWS, for example, has been busy adding Machine Learning-as-a-Service capabilities.

Lesson 2: It's Going to be a Hybrid World for the Foreseeable Future

ServiceNow's survey showed that half of all enterprises are now cloud-first, but that means half are not. And, even if an enterprise is cloud-first, it will still have many legacy workloads in an on-premises data center.

We asked survey respondents to forecast when they felt nearly all (95 percent) workloads would finally be in the cloud. Predictably, a few enthusiastic cloud supporters predicted this would happen within one year (6 percent) or two years (9 percent). However, nearly two-thirds (64 percent) felt that we won't reach the 95 percent threshold for 7 years or more. In fact, one in eight respondents say we'll never reach that important threshold.

Clearly, we'll be living in a world with both on-premises and cloud workloads for the foreseeable future.

Lesson 3: AWS Dominates, But The Marketshare Race Isn't Over

Amazon's AWS has been an amazing success. Analysts report that AWS enjoys 47 percent of the public cloud market today, with Microsoft Azure at 10 percent and Google Cloud Platform at 4 percent. Other companies, such as IBM Softlayer, make up the remainder with 2 percent or less each. That's a commanding lead, but will it hold going forward?

Industry influencers expect both Microsoft and Google to gain ground against AWS going forward. They forecast that by 2020 AWS will grow slightly to a 52 percent market share, with Microsoft growing to 21 percent and Google growing to 18 percent. Those are impressive gains in a short period of time, and point to a robustly competitive market for public cloud.

Reas Part 2: How to Prepare for the Future of the Cloud

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

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In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

3 Lessons About the Future of the Cloud

Steve Francis

Most companies are adopting a cloud strategy. In ServiceNow's Cloud Tipping Point Survey, half of all enterprises reported they are now "cloud-first," meaning that the next workload they deploy will go to the cloud instead of their data center.

It took 20 years from the time the term "cloud computing" was coined to reach this milestone. When will we be at a point where virtually all enterprise workloads are run in the cloud and how will that change things for IT?

To find out, we commissioned our own survey, Cloud Vision 2020: The Future of the Cloud. We started with a group of core influencers – people whose job it is to follow cloud computing. This group of 88 "cloud cognoscenti" included industry analysts, media, consultants and cloud vendors. We then followed that up with another survey fielded at the 2017 AWS re:Invent conference in Las Vegas where we received 195 additional responses from the people tasked with workload deployments in the real world.


The results were fascinating. I'll share three fundamental lessons we learned in the survey as well as some advice for going forward.

Lesson 1: The Reasons Why Enterprises Embrace Cloud Computing Are Changing

Why do enterprises use cloud today? The drivers of cloud computing today will sound very familiar: digital transformation, IT agility and the rise of the DevOps culture.

Those make perfect sense. Digital transformation aims to put the customer at the center of a company's automation strategy, and cloud is an excellent way to accomplish that. IT agility is much easier to achieve when someone else is responsible for your infrastructure, and you can focus on applications. The DevOps culture relies on cloud computing to achieve the speed and efficiency it was designed to deliver.

But by 2020 we expect those drivers to shift, revealing a new top-driver: artificial intelligence (AI)/machine learning. That wasn't what I expected, but it makes sense.

First, AI provides the ability to extract insight from the massive "data lakes" that enterprises are collecting about their application performance and behavior. Similarly, public cloud provides the scale to provide the massive compute resources AI needs.

But more than storage and compute, the public cloud is quickly becoming a hub for AI services that developers can integrate to build sophisticated AI applications. AWS, for example, has been busy adding Machine Learning-as-a-Service capabilities.

Lesson 2: It's Going to be a Hybrid World for the Foreseeable Future

ServiceNow's survey showed that half of all enterprises are now cloud-first, but that means half are not. And, even if an enterprise is cloud-first, it will still have many legacy workloads in an on-premises data center.

We asked survey respondents to forecast when they felt nearly all (95 percent) workloads would finally be in the cloud. Predictably, a few enthusiastic cloud supporters predicted this would happen within one year (6 percent) or two years (9 percent). However, nearly two-thirds (64 percent) felt that we won't reach the 95 percent threshold for 7 years or more. In fact, one in eight respondents say we'll never reach that important threshold.

Clearly, we'll be living in a world with both on-premises and cloud workloads for the foreseeable future.

Lesson 3: AWS Dominates, But The Marketshare Race Isn't Over

Amazon's AWS has been an amazing success. Analysts report that AWS enjoys 47 percent of the public cloud market today, with Microsoft Azure at 10 percent and Google Cloud Platform at 4 percent. Other companies, such as IBM Softlayer, make up the remainder with 2 percent or less each. That's a commanding lead, but will it hold going forward?

Industry influencers expect both Microsoft and Google to gain ground against AWS going forward. They forecast that by 2020 AWS will grow slightly to a 52 percent market share, with Microsoft growing to 21 percent and Google growing to 18 percent. Those are impressive gains in a short period of time, and point to a robustly competitive market for public cloud.

Reas Part 2: How to Prepare for the Future of the Cloud

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...