Worldwide business intelligence (BI), corporate performance management (CPM) and analytics applications/performance management software revenue totaled $13.1 billion in 2012, a 6.8 percent increase from 2011 revenue of $12.3 billion, according to Gartner, Inc.
Tough macroconditions and confusion related to emerging technology terms led to more muted market growth than in previous years.
"After a few historic banner years of spend in the BI software market, which culminated in more than 17 percent growth in 2011, growth was more subdued in 2012, at seven percent," said Dan Sommer, principal research analyst at Gartner. "While this seems like a dramatic drop, it was in line with our forecasts published during 2012."
Gartner identified five key market dynamics that affected BI software spend and growth in 2012.
The first two of these — challenging macronomics and term confusion around "analytics," "big data" and "BI" — had a negative impact on market growth while the third — BI spending moving outside of IT, causing the semantic layer to go into maintenance mode — had a neutral effect. However, the fourth and fifth dynamics — data discovery becoming a mainstream architecture and software as a service (SaaS), while still emerging, being the preferred option for granular analytics — were drivers of market growth.
While all five of the top five BI software vendors retained their top five status, IBM and SAS exchanged places to move IBM into third position and SAS into fourth.
IBM grew 9.9 percent in 2012, with revenue of $1.6 billion.
The top five vendors together accounted for 70 percent of the total BI software market revenue.
In first place, SAP once again had significantly higher revenue than any other vendor at $2.9 billion with 22.1 percent of the market, although this was up by just 0.6 percent from 2011.
Second-place Oracle's revenue grew by 2.0 percent from 2011 to reach $1.9 billion.
Fifth-place Microsoft enjoyed the highest growth of the top five vendors in 2012, with revenue rising by 12.2 percent compared with 2011, to reach $1.2 billion.
"The business intelligence space managed to grow by a reasonable seven percent in 2012, despite difficult macroconditions, being on the tail end of a spending cycle, and confusion related to emerging technology terms causing a hold on purse strings," says Sommer.
"On the positive side, data discovery became a mainstream architecture in 2012 and the vendors built on this paradigm gained market share, while most semantically layered BI platforms grew in the single digits, at best. Cloud-based buying is also starting to make an imprint on the radar, showing substantial growth, although cloud still accounts for a smaller portion of the BI market compared with other application markets."
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...