Skip to main content

Gartner Top Strategic Technology Trends for 2023: Applied Observability and Digital Immune System

Pete Goldin
APMdigest

Gartner announced the list of 10 top strategic technology trends that organizations need to explore in 2023, and two technologies in particular will be of special interest to APMdigest readers: Applied Observability and Digital Immune System.

Gartner says this year's top strategic technology trends will drive significant disruption and opportunity over the next five to 10 years.

Digital Immune System

76% of teams responsible for digital products are now also responsible for revenue generation. CIOs are looking for new practices and approaches that their teams can adopt to deliver that high business value, along with mitigating risk and increasing customer satisfaction. A digital immune system provides such a roadmap.

In a recent Gartner article, Joachim Herschmann, Senior Director Analyst on the Application Design and Development team at Gartner, explains: "A digital immune system combines a range of practices and technologies from software design, development, automation, operations and analytics to create superior user experience (UX) and reduce system failures that impact business performance. A DIS protects applications and services in order to make them more resilient so that they recover quickly from failures"

Digital immunity combines data-driven insight into operations, automated and extreme testing, automated incident resolution, software engineering within IT operations and security in the application supply chain to increase the resilience and stability of systems.

Herschmann says the prerequisites for a strong digital immune system include:

■ Observability

■ AI-augmented testing

■ Chaos engineering

■ Autoremediation

■ Site reliability engineering (SRE)

■ Software supply chain security

Gartner predicts that by 2025, organizations that invest in building digital immunity will reduce system downtime by up to 80% — and that translates directly into higher revenue.

Applied Observability

Observable data reflects the digitized artifacts, such as logs, traces, API calls, dwell time, downloads and file transfers, that appear when any stakeholder takes any kind of action. Applied observability feeds these observable artifacts back in a highly orchestrated and integrated approach to accelerate organizational decision-making.

"Applied observability enables organizations to exploit their data artifacts for competitive advantage," said Frances Karamouzis, Distinguished VP Analyst at Gartner. "It is powerful because it elevates the strategic importance of the right data at the right time for rapid action based on confirmed stakeholder actions, rather than intentions. When planned strategically and executed successfully, applied observability is the most powerful source of data-driven decision-making."

Pete Goldin is Editor and Publisher of APMdigest

Hot Topics

The Latest

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

Gartner Top Strategic Technology Trends for 2023: Applied Observability and Digital Immune System

Pete Goldin
APMdigest

Gartner announced the list of 10 top strategic technology trends that organizations need to explore in 2023, and two technologies in particular will be of special interest to APMdigest readers: Applied Observability and Digital Immune System.

Gartner says this year's top strategic technology trends will drive significant disruption and opportunity over the next five to 10 years.

Digital Immune System

76% of teams responsible for digital products are now also responsible for revenue generation. CIOs are looking for new practices and approaches that their teams can adopt to deliver that high business value, along with mitigating risk and increasing customer satisfaction. A digital immune system provides such a roadmap.

In a recent Gartner article, Joachim Herschmann, Senior Director Analyst on the Application Design and Development team at Gartner, explains: "A digital immune system combines a range of practices and technologies from software design, development, automation, operations and analytics to create superior user experience (UX) and reduce system failures that impact business performance. A DIS protects applications and services in order to make them more resilient so that they recover quickly from failures"

Digital immunity combines data-driven insight into operations, automated and extreme testing, automated incident resolution, software engineering within IT operations and security in the application supply chain to increase the resilience and stability of systems.

Herschmann says the prerequisites for a strong digital immune system include:

■ Observability

■ AI-augmented testing

■ Chaos engineering

■ Autoremediation

■ Site reliability engineering (SRE)

■ Software supply chain security

Gartner predicts that by 2025, organizations that invest in building digital immunity will reduce system downtime by up to 80% — and that translates directly into higher revenue.

Applied Observability

Observable data reflects the digitized artifacts, such as logs, traces, API calls, dwell time, downloads and file transfers, that appear when any stakeholder takes any kind of action. Applied observability feeds these observable artifacts back in a highly orchestrated and integrated approach to accelerate organizational decision-making.

"Applied observability enables organizations to exploit their data artifacts for competitive advantage," said Frances Karamouzis, Distinguished VP Analyst at Gartner. "It is powerful because it elevates the strategic importance of the right data at the right time for rapid action based on confirmed stakeholder actions, rather than intentions. When planned strategically and executed successfully, applied observability is the most powerful source of data-driven decision-making."

Pete Goldin is Editor and Publisher of APMdigest

Hot Topics

The Latest

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...