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Gartner: Top Trends Impacting Infrastructure and Operations for 2025

Gartner, Inc. highlighted the six trends that will have a significant impact on infrastructure and operations (I&O) for 2025.

"These trends give the opportunity for I&O leaders to identify future skills requirements and seek insights to help meet implementation requirements," said Jeffrey Hewitt, Vice President Analyst at Gartner. "They will provide the differentiation needed for enterprises to gain the optimal benefits from their I&O operations in 2025."

Trend No. 1: Revirtualization/devirtualization

The recent license changes for certain vendor-based solutions have forced many I&O teams to re-evaluate their virtualization choices with some moving more to public cloud, some turning to distributed cloud and some moving to private cloud. This involves multiple options beyond just changing hypervisors.

"I&O leaders must inventory all current virtualization implementations and any related interdependencies," said Hewitt. "Evaluate alternative paths including hypervisors, hyperconvergence, distributed cloud, containerization, private cloud and devirtualization. Identify existing I&O skills and how those need to evolve to support top choices."

Trend No. 2: Security Behavior and Culture Programs

As the sophistication and variety of attacks increases, security programs must evolve to address behavior and culture to optimize their effectiveness. Security behavior and culture programs (SBCPs) are enterprisewide approaches to minimize cybersecurity incidents associated with employee behavior.

SBCP programs result in improved employee adoption of security controls and reductions in behavior not considered secure. They enable I&O to help support the more effective use of cybersecurity resources by employees.

Trend No. 3: Cyberstorage

Cyberstorage solutions utilize a data harbor made up of data that is fragmented and distributed across multiple storage locations. The fragmented data can be instantly reassembled for use when needed.

Cyberstorage can be a dedicated solution with comprehensive features, a platform-native service offering with integrated solutions, or a collection of stand-alone products that augment storage vendors with cyberprotection capabilities.

"For cyberstorage to be successful, I&O leaders should identify the risks of costly and disruptive storage threats, combined with increasing regulatory and insurance expenses to build a business case for cyberstorage adoption," said Hewitt.

Trend No. 4: Liquid-cooled Infrastructure

Liquid-cooled infrastructure consists of rear-door heat exchange, immersion and direct-to-chip. It enables I&O to support new chip generations, density and AI requirements, while also providing I&O opportunities to flexibly place infrastructure to support edge use cases.

"Liquid cooling has evolved to move from cooling the broader data center environment to getting closer and even within the infrastructure," said Hewitt. "Liquid-cooled infrastructure remains niche today in terms of use cases but will become more predominant as next generations of GPUs and CPUs increase in power consumption and heat production."

Trend No. 5: Intelligent Applications

Generative AI has revealed applications' potential to operate intelligently, which has created the expectation for intelligent applications. Intelligent applications adapt to their user's context and intent, thereby reducing digital friction. It can interoperate in pursuit of their own, as well as their users' intents, by marshaling the appropriate interfaces to external APIs and connected data.

Ultimately, intelligent applications reduce required intervention and interactions on the part of I&O. It also optimizes processes and utilization while reducing resource overhead.

Trend No. 6: Optimal Infrastructure

Optimal infrastructure is when I&O teams place a highly significant emphasis on the best infrastructure choices for a given use case across a range of deployment styles. This approach utilizes a business-based focus so that executives outside of IT can understand why infrastructure choices are made from their perspectives.

"These choices are ultimately aligned with platform engineering adoption," said Hewitt. "They allow I&O to align infrastructure choices with the business objectives of the overall organization. They also facilitate the support and approval of business unit leaders and C-level executives."

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Gartner: Top Trends Impacting Infrastructure and Operations for 2025

Gartner, Inc. highlighted the six trends that will have a significant impact on infrastructure and operations (I&O) for 2025.

"These trends give the opportunity for I&O leaders to identify future skills requirements and seek insights to help meet implementation requirements," said Jeffrey Hewitt, Vice President Analyst at Gartner. "They will provide the differentiation needed for enterprises to gain the optimal benefits from their I&O operations in 2025."

Trend No. 1: Revirtualization/devirtualization

The recent license changes for certain vendor-based solutions have forced many I&O teams to re-evaluate their virtualization choices with some moving more to public cloud, some turning to distributed cloud and some moving to private cloud. This involves multiple options beyond just changing hypervisors.

"I&O leaders must inventory all current virtualization implementations and any related interdependencies," said Hewitt. "Evaluate alternative paths including hypervisors, hyperconvergence, distributed cloud, containerization, private cloud and devirtualization. Identify existing I&O skills and how those need to evolve to support top choices."

Trend No. 2: Security Behavior and Culture Programs

As the sophistication and variety of attacks increases, security programs must evolve to address behavior and culture to optimize their effectiveness. Security behavior and culture programs (SBCPs) are enterprisewide approaches to minimize cybersecurity incidents associated with employee behavior.

SBCP programs result in improved employee adoption of security controls and reductions in behavior not considered secure. They enable I&O to help support the more effective use of cybersecurity resources by employees.

Trend No. 3: Cyberstorage

Cyberstorage solutions utilize a data harbor made up of data that is fragmented and distributed across multiple storage locations. The fragmented data can be instantly reassembled for use when needed.

Cyberstorage can be a dedicated solution with comprehensive features, a platform-native service offering with integrated solutions, or a collection of stand-alone products that augment storage vendors with cyberprotection capabilities.

"For cyberstorage to be successful, I&O leaders should identify the risks of costly and disruptive storage threats, combined with increasing regulatory and insurance expenses to build a business case for cyberstorage adoption," said Hewitt.

Trend No. 4: Liquid-cooled Infrastructure

Liquid-cooled infrastructure consists of rear-door heat exchange, immersion and direct-to-chip. It enables I&O to support new chip generations, density and AI requirements, while also providing I&O opportunities to flexibly place infrastructure to support edge use cases.

"Liquid cooling has evolved to move from cooling the broader data center environment to getting closer and even within the infrastructure," said Hewitt. "Liquid-cooled infrastructure remains niche today in terms of use cases but will become more predominant as next generations of GPUs and CPUs increase in power consumption and heat production."

Trend No. 5: Intelligent Applications

Generative AI has revealed applications' potential to operate intelligently, which has created the expectation for intelligent applications. Intelligent applications adapt to their user's context and intent, thereby reducing digital friction. It can interoperate in pursuit of their own, as well as their users' intents, by marshaling the appropriate interfaces to external APIs and connected data.

Ultimately, intelligent applications reduce required intervention and interactions on the part of I&O. It also optimizes processes and utilization while reducing resource overhead.

Trend No. 6: Optimal Infrastructure

Optimal infrastructure is when I&O teams place a highly significant emphasis on the best infrastructure choices for a given use case across a range of deployment styles. This approach utilizes a business-based focus so that executives outside of IT can understand why infrastructure choices are made from their perspectives.

"These choices are ultimately aligned with platform engineering adoption," said Hewitt. "They allow I&O to align infrastructure choices with the business objectives of the overall organization. They also facilitate the support and approval of business unit leaders and C-level executives."

The Latest

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

40% of organizations deploying AI will implement dedicated AI observability tools by 2028 to monitor model performance, bias and outputs, according to Gartner ...

Until AI-powered engineering tools have live visibility of how code behaves at runtime, they cannot be trusted to autonomously ensure reliable systems, according to the State of AI-Powered Engineering Report 2026 report from Lightrun. The report reveals that a major volume of manual work is required when AI-generated code is deployed: 43% of AI-generated code requires manual debugging in production, even after passing QA or staging tests. Furthermore, an average of three manual redeploy cycles are required to verify a single AI-suggested code fix in production ...

Many organizations describe AI as strategic, but they do not manage it strategically. When AI plans are disconnected from strategy, detached from organizational learning, and protected from serious assumptions testing, the problem is no longer technical immaturity; it is a failure of management discipline ... Executives too often tell organizations to "use AI" before they define what AI is supposed to change. The problem deepens in organizations where strategy isn't well articulated in the first place ...

Across the enterprise technology landscape, a quiet crisis is playing out. Organizations have run hundreds, sometimes thousands, of generative AI pilots. Leadership has celebrated the proof of concept (POCs) ... Industry experience points to a sobering reality: only 5-10% of AI POCs that progress to the pilot stage successfully reach scaled production. The remaining 90% fail because the enterprise environment around them was never ready to absorb them, not the AI models ...

Today's modern systems are not what they once were. Organizations now rely on distributed systems, event-driven workflows, hybrid and multi-cloud environments and continuous delivery pipelines. While each adds flexibility, it also introduces new, often invisible failures. Development speed is no longer the primary bottleneck of innovation. Reliability is ...

Seeing is believing, or in this case, seeing is understanding, according to New Relic's 2025 Observability Forecast for Retail and eCommerce report. Retailers who want to provide exceptional customer experiences while improving IT operations efficiency are leaning on observability ... Here are five key takeaways from the report ...

Technology leaders across the federal landscape are facing, and will continue to face, an uphill battle when it comes to fortifying their digital environments against hostile and persistent threat actors. On one hand, they are being asked to push digital transformation ... On the other hand, they are facing the fiscal uncertainty of continuing resolutions (CR) and government shutdowns looming near and far. In the face of these challenges, CIOs, CTOs, and CISOs must figure out how to modernize legacy systems and infrastructure while doing more with less and still defending against external and internal threats ...

Reliability is no longer proven by uptime alone, according to the The SRE Report 2026 from LogicMonitor. In the AI era, it is experienced through speed, consistency, and user trust, and increasingly judged by business impact. As digital services grow more complex and AI systems move into production, traditional monitoring approaches are struggling to keep pace, increasing the need for AI-first observability that spans applications, infrastructure, and the Internet ...

If AI is the engine of a modern organization, then data engineering is the road system beneath it. You can build the most powerful engine in the world, but without paved roads, traffic signals, and bridges that can support its weight, it will stall. In many enterprises, the engine is ready. The roads are not ...