Goliath Technologies announced new functionality to monitor and troubleshoot the entire IT infrastructure whether on-premises or in the cloud – the New Topology View for Citrix Monitoring and Troubleshooting.
The new capability enables an IT administrator to view their entire global hybrid IT infrastructure from a single pane of glass whether it is on-premises and/or in Amazon AWS or Microsoft Azure.
The admin will receive alert notifications and warnings right from this view to understand the physical and relational dynamic between the IT elements emitting the alerts. Then, the administrator can drill into additional layers of the Citrix IT stack down to the individual Citrix user session. Topology view does not require manual intervention to populate the architecture map or to add metrics. The setup process is automated via API integration.
“This new functionality fills a tremendous gap that exists in the market when it comes to proactively managing a Citrix deployment, especially if some assets are cloud based,” said Raja Jadeja, VP of Product Management at Goliath Technologies. “A dependency based topology view and the ability to drill down is nothing new to IT in general. However we created ours to identify not just the problems affecting one or a small group of users, but rather the global conditions affecting hundreds and thousands of users, with a single glance. The Topology correlates end user experience and resource usage metrics at each layer from Delivery Group to Cluster to understand how ICA RTT and CPU Ready is related to slowness affecting users being delivered one enterprise application, and network latency from on-premises datacenters is doubling logins for branch office users versus logins going to the Cloud, for instance. From there we can drill down to user sessions to track HDX Channel usage to understand how that affects user behavior. Distributed Citrix architectures are challenging enough but with hybrid IT complexity is increased. This capability will make it easier for Citrix customers to be proactive and stay ahead of user complaints. And, if they do happen, and they will, we can help decrease time to remediation.”
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