Halcyon Software announced the latest release of its graphical user interface (GUI) tool, Enterprise Console v8.7, which allows centralized management for all systems alerts from multiple platforms including IBM i, AIX, Windows and Linux.
Enterprise Console v8.7 enables IT managers and network administrators to manage large numbers of servers – no matter how remote – across different sites or countries from a single location. Alerts generated from servers, applications and SNMP devices, including hubs, routers and switches, can be viewed and managed on a single PC screen.
Through the use of this GUI, all systems and alerts can be color-coded to aid identification on screen – to enable the operator to take appropriate remedial action quickly and according to alert priority.
The Enterprise Console interfaces with all of Halcyon’s monitoring suites for IBM i, AIX, Windows and Linux.
In addition, Halcyon's Enterprise Console can now provide users with a portable view of their whole environment across all platforms. By downloading Halcyon’s free application from the Apple App Store, all system alerts, SNMP traps, devices and system statuses can be displayed in real-time on the iPhone, iPod Touch and iPad.
Users can view the mobile version of the Enterprise Console through the Apple devices and have exactly the same functionality as the full version of the software. The key benefit is that IT administrators or operational staff “on the move” now have access to their enterprise and can quickly manage issues or problems remotely.
Other new features include the ability to interface with recognized Open Source systems such as Security Information Event Manager (SIEM), Log Amalgamators, IBM Tivoli, HP OpenView, CA Unicenter, BMC Patrol and any Syslog or SNMP compliant system.
In addition, Enterprise Console v8.7 will now support Netport and enhanced SNMP enabling alert notification to a cell phone for all systems and SNMP compliant network devices.
said, “The new enhancements in Enterprise Console v8.7 have been developed as a response to customer requests. We have seen an increasing trend for more solutions to be readily accessible from mobile devices and cell phones, especially from IT support staff who often work remotely and need to constantly improve productivity and efficiency.”
“We are committed to supporting other mobile platforms in the future like Android," says Donnie MacColl, Technical Services Director of Halcyon Software.
Halcyon Launches Advanced Reporting Suite
Halcyon Software Inc, also launched the Advanced Reporting Suite, a new cross-platform reporting solution that supports the IBM i and Windows platforms.
Key benefits of the Advanced Reporting Suite include significantly reducing the time it takes for IT administrators to create customer reports, the ability to tailor reports to meet client’s specific needs, and a dynamic reporting feature which enables IT administrators to easily demonstrate how they are meeting customer service level agreements so that any issues can be quickly identified and resolved.
“This new solution is designed for larger corporate data centers, IT outsourcing and managed services companies," says MacColl. "There are other enterprise wide, high-end solutions on the market but these are viewed as expensive to purchase, require advanced scripting skills and an in-house expert to maintain and produce reports.”
“We have also used a unique methodology for managing and reporting on service level agreements, or ‘SLAs’, allowing companies to quickly identify through ‘SLA flags’ which aspects of the service level agreement are not being met," MacColl continues. "This means that these issues can then be investigated with the minimum of delay. This is important, particularly for IT outsourcing companies who need to demonstrate the value of their services to their clients.”
The new software consists of two components, The Halcyon Data Warehouse, a central data store, and the Halcyon Report Designer that includes a wizard that makes the creation of customized reports very quick and easy.
IT administrators can edit the reports to incorporate their company logo and dynamically report on percentage performance against service level agreements, capacity planning trends and analysis, processor loading, CPU, memory and disk, SAN utilization, performance response times, resource utilization and other factors that could affect service levels.
Key features include a web front-end, and a browser-based client making it quick to deploy and run the reports. The reports can be published to a web portal so that customers have easy and quick access to the information. The software has nine different output formats including PDF, HTML, CSV, XLS and RTF.
The product is shipped with standard reports that can be customized to meet specific requirements.
On-line training can also be provided by Halcyon to enable data center administrators become expert users.
The new Advanced Reporting Suite can be purchased in combination with Halcyon’s monitoring and automation packages for IBM i and Windows. Existing Halcyon customers can upgrade to this technology by purchasing a plug-in module.
A new release of Advanced Reporting Suite will be available Q4 2011, to support the AIX platform.
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