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HEAL SaaS Upgraded

HEAL Software announced updates to its enterprise-grade, cloud-based Software-as-a-Service (SaaS) solution.

The updates to HEAL’s SaaS offering, which initially launched in January 2022 to widen the reach of the previous cloud-based and on-prem only offerings, further expands HEAL’s total addressable market. New updates support both agent-based and agentless data ingestion, feature leading application performance management (APM) and AIOps functionalities, and offer simplified installation and setup for businesses with up to 40 servers.

The product now also offers out-of-the-box support for business applications like SAP and other e-commerce applications; customers can just plug directly into cloud APIs and start monitoring immediately. Plus, five unique subscription tiers focus on delivering the HEAL flagship product’s core observability features along with the ability to scale with future growth to help better manage expenses.

“The shift to a digital experience has put more pressure on IT teams to monitor, manage and react to outages,” said George Thangadurai, CEO of HEAL Software Inc. “HEAL’s latest offering democratizes AIOps, making it a standard solution for small- to medium-sized businesses—especially those that were born in the cloud and need to pivot and adapt quickly.”

“We believe that AIOps solutions should be able to support and grow with businesses of all sizes,” said Vikhyath Karumanchi, director of engineering at HEAL. “We are proud to make a product that was primarily tailored to large enterprises due to substantial costs and setup available to small- to mid-size organizations without high costs or hassles. Now, IT teams of all sizes can reduce downtime with the comprehensive visibility and insights to predict and prevent outages.”

HEAL SaaS completes the existing HEAL enterprise portfolio of on-prem, hybrid and cloud offerings and is readily available on the trusted, secure and compliant Microsoft Azure Cloud. Its subscription-based model also allows customers to “try before they buy” and can be seamlessly upgraded to HEAL’s flagship offering.

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HEAL SaaS Upgraded

HEAL Software announced updates to its enterprise-grade, cloud-based Software-as-a-Service (SaaS) solution.

The updates to HEAL’s SaaS offering, which initially launched in January 2022 to widen the reach of the previous cloud-based and on-prem only offerings, further expands HEAL’s total addressable market. New updates support both agent-based and agentless data ingestion, feature leading application performance management (APM) and AIOps functionalities, and offer simplified installation and setup for businesses with up to 40 servers.

The product now also offers out-of-the-box support for business applications like SAP and other e-commerce applications; customers can just plug directly into cloud APIs and start monitoring immediately. Plus, five unique subscription tiers focus on delivering the HEAL flagship product’s core observability features along with the ability to scale with future growth to help better manage expenses.

“The shift to a digital experience has put more pressure on IT teams to monitor, manage and react to outages,” said George Thangadurai, CEO of HEAL Software Inc. “HEAL’s latest offering democratizes AIOps, making it a standard solution for small- to medium-sized businesses—especially those that were born in the cloud and need to pivot and adapt quickly.”

“We believe that AIOps solutions should be able to support and grow with businesses of all sizes,” said Vikhyath Karumanchi, director of engineering at HEAL. “We are proud to make a product that was primarily tailored to large enterprises due to substantial costs and setup available to small- to mid-size organizations without high costs or hassles. Now, IT teams of all sizes can reduce downtime with the comprehensive visibility and insights to predict and prevent outages.”

HEAL SaaS completes the existing HEAL enterprise portfolio of on-prem, hybrid and cloud offerings and is readily available on the trusted, secure and compliant Microsoft Azure Cloud. Its subscription-based model also allows customers to “try before they buy” and can be seamlessly upgraded to HEAL’s flagship offering.

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...