HEAL Software Announces Partnership With Accion Labs
June 09, 2021
Share this

HEAL Software announced a partnership with Accion Labs.

HEAL’s software combined with Accion’s expertise in end-to-end solutions results in a compelling and highly differentiated value proposition for global enterprises. Together, the two companies aim to transform enterprises in a number of verticals by introducing them to the new paradigm of preventive healing.

“Providing reliable, predictable solutions to customers is the goal of every innovative organization,” says Satyajit Bandyopadhyay, CCO of Accion Labs. “This partnership enables us to achieve this for our customers by combining Accion Labs’ development and integration capabilities with HEAL’s AI-powered platform.”

HEAL is artificial intelligence for IT operations (AIOps) software that enables IT operations teams to find and fix problems before they happen. Accion brings more than a decade of experience as a cloud engineering company committed to helping businesses transform using emerging technologies. Leveraging the expertise of both companies, the partnership will provide a complete approach to support customers, including software solutions, systems integration, managed services and professional services through the entire IT lifecycle.

“With a shared goal of improving the customer experience and providing a full-service preventive healing solution, we found exceptional synergy with Accion. Their proven work in bringing innovation and digital transformation to verticals including retail/e-commerce, banking, financial services and insurance (BFSI), telecom and technology will allow us to expand further into the North American and other markets with a complete solution offering.” said Girish Muckai, Chief Sales and Marketing Officer at HEAL Software Inc.

HEAL Software’s portfolio of partners includes technology alliances, IT service providers, channel partners and systems integrators. When partners collaborate with HEAL Software Inc., they can enhance their solution portfolio with the patented experience of HEAL. Joint customers benefit from decreased churn and revenue loss, improved resource productivity and ensured business continuity by eliminating outages before they occur.

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...