HEAL Software announced a partnership with Accion Labs.
HEAL’s software combined with Accion’s expertise in end-to-end solutions results in a compelling and highly differentiated value proposition for global enterprises. Together, the two companies aim to transform enterprises in a number of verticals by introducing them to the new paradigm of preventive healing.
“Providing reliable, predictable solutions to customers is the goal of every innovative organization,” says Satyajit Bandyopadhyay, CCO of Accion Labs. “This partnership enables us to achieve this for our customers by combining Accion Labs’ development and integration capabilities with HEAL’s AI-powered platform.”
HEAL is artificial intelligence for IT operations (AIOps) software that enables IT operations teams to find and fix problems before they happen. Accion brings more than a decade of experience as a cloud engineering company committed to helping businesses transform using emerging technologies. Leveraging the expertise of both companies, the partnership will provide a complete approach to support customers, including software solutions, systems integration, managed services and professional services through the entire IT lifecycle.
“With a shared goal of improving the customer experience and providing a full-service preventive healing solution, we found exceptional synergy with Accion. Their proven work in bringing innovation and digital transformation to verticals including retail/e-commerce, banking, financial services and insurance (BFSI), telecom and technology will allow us to expand further into the North American and other markets with a complete solution offering.” said Girish Muckai, Chief Sales and Marketing Officer at HEAL Software Inc.
HEAL Software’s portfolio of partners includes technology alliances, IT service providers, channel partners and systems integrators. When partners collaborate with HEAL Software Inc., they can enhance their solution portfolio with the patented experience of HEAL. Joint customers benefit from decreased churn and revenue loss, improved resource productivity and ensured business continuity by eliminating outages before they occur.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...