HEAL Software announced a partnership with Accion Labs.
HEAL’s software combined with Accion’s expertise in end-to-end solutions results in a compelling and highly differentiated value proposition for global enterprises. Together, the two companies aim to transform enterprises in a number of verticals by introducing them to the new paradigm of preventive healing.
“Providing reliable, predictable solutions to customers is the goal of every innovative organization,” says Satyajit Bandyopadhyay, CCO of Accion Labs. “This partnership enables us to achieve this for our customers by combining Accion Labs’ development and integration capabilities with HEAL’s AI-powered platform.”
HEAL is artificial intelligence for IT operations (AIOps) software that enables IT operations teams to find and fix problems before they happen. Accion brings more than a decade of experience as a cloud engineering company committed to helping businesses transform using emerging technologies. Leveraging the expertise of both companies, the partnership will provide a complete approach to support customers, including software solutions, systems integration, managed services and professional services through the entire IT lifecycle.
“With a shared goal of improving the customer experience and providing a full-service preventive healing solution, we found exceptional synergy with Accion. Their proven work in bringing innovation and digital transformation to verticals including retail/e-commerce, banking, financial services and insurance (BFSI), telecom and technology will allow us to expand further into the North American and other markets with a complete solution offering.” said Girish Muckai, Chief Sales and Marketing Officer at HEAL Software Inc.
HEAL Software’s portfolio of partners includes technology alliances, IT service providers, channel partners and systems integrators. When partners collaborate with HEAL Software Inc., they can enhance their solution portfolio with the patented experience of HEAL. Joint customers benefit from decreased churn and revenue loss, improved resource productivity and ensured business continuity by eliminating outages before they occur.
The Latest
Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...
Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...
Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...
Distributed tracing has been growing in popularity as a primary tool for investigating performance issues in microservices systems. Our recent DevOps Pulse survey shows a 38% increase year-over-year in organizations' tracing use. Furthermore, 64% of those respondents who are not yet using tracing indicated plans to adopt it in the next two years ...
Businesses are embracing artificial intelligence (AI) technologies to improve network performance and security, according to a new State of AIOps Study, conducted by ZK Research and Masergy ...
What may have appeared to be a stopgap solution in the spring of 2020 is now clearly our new workplace reality: It's impossible to walk back so many of the developments in workflow we've seen since then. The question is no longer when we'll all get back to the office, but how the companies that are lagging in their technological ability to facilitate remote work can catch up ...
The pandemic accelerated organizations' journey to the cloud to enable agile, on-demand, flexible access to resources, helping them align with a digital business's dynamic needs. We heard from many of our customers at the start of lockdown last year, saying they had to shift to a remote work environment, seemingly overnight, and this effort was heavily cloud-reliant. However, blindly forging ahead can backfire ...
SmartBear recently released the results of its 2021 State of Software Quality | Testing survey. I doubt you'll be surprised to hear that a "lack of time" was reported as the number one challenge to doing more testing, especially as release frequencies continue to increase. However, it was disheartening to see that a lack of time was also the number one response when we asked people to identify the biggest blocker to professional development ...
The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...
The perception of IT support has dramatically improved thanks to the successful response of service desks to the pandemic, lockdowns and working from home, according to new research from the Service Desk Institute (SDI), sponsored by Sunrise Software ...
