Heroix added iPad support to its Longitude application and network performance monitoring software.

This provides Longitude users with instant access to critical IT information from anywhere on the iPad.

Heroix gives Longitude users a choice for easy-to-use, on-the-go access to information on critical applications, servers, networks, and VMware. The company added an iPhone and Android smartphone mobile interface for Longitude in September.

With increasing employee mobility and the continued popularity of Apple devices, as well as other smartphones and mobile devices, adding support for monitoring IT performance remotely is a natural evolution in today's business world.

"Longitude gives IT staff, or business group members who monitor the health and availability of applications, servers, and networks, instant access to IT performance information wherever they are," explained Dick Levin, VP of Development, Heroix. "Mobile access to Longitude on the iPad and smartphones lets them see the actual performance data so they can evaluate whether immediate intervention is required."

Cell phone alerts, which were the norm for mobile access to IT performance information until now, only provided notice that there was a problem somewhere; you still had to get to a computer to see the detailed data.

"If the person is away from their primary computer - in a meeting in a conference room, on the way to a client engagement, or working with a colleague in another office - they have the ability with Longitude to learn the precise problem without rushing to a computer or contacting a second person to access the data," Levin continued. "This increases employee productivity and contributes to improved service levels."

Heroix developed the mobile support specifically for Longitude. This insures that it is fully consistent with the company's premiere monitoring solution and avoids common third-party application problems such as instability, poor coding, or the need to integrate interfaces.

The dashboards offer information in easy-to-understand, color-coded pie charts. With this quick view, administrators can easily determine which IT resources may be approaching performance thresholds or if there has been a failure. Users can then drill down, just by swiping the iPad, for specific data in areas that may be experiencing performance issues. This ease-of-use, speed, and visual clarity help to quickly diagnose problems and keep systems running smoothly.

Longitude monitors a broad range of platforms (Microsoft Windows, Red Hat, SuSE, AIX, HP-UX, Solaris and VMware) and categories (OS, Web, database, messaging, network, infrastructure, and user and business metrics). The software provides comprehensive performance monitoring, immediate results, rapid deployment, ease-of-use, agentless architecture, and intuitive Web interface, in an affordable solution.