HN Services Partners with Centreon
June 14, 2021
Share this

Centreon announces a partnership with HN Services.

The digital service and consulting company provides value-added services covering the full spectrum of digitalization initiatives: consulting, design, development, and production, as well as business process outsourcing. HN Services supports the CIOs of multinationals, enterprises, and small and medium-sized businesses in the banking/insurance, retail, manufacturing, and the service industry.

Managed services account for 30% of HN Services’ operations, delivered at the client’s premises or from their own service center. The objective behind HN Services’ partnership with Centreon is to complement their packaged solution portfolio, including associated resources and expertise, through a software solution proposal.

Already supporting clients on ITSM, observability, modernization, and infrastructure hybridization initiatives, HN Services now intends to grow its value proposition to keep pace with the changing needs inherent in the acceleration of digital transformation.

As Antoine Olivier, Project Director at HN Services explains, “For many organizations, the transition to cloud forces a reevaluation of monitoring tools, some no longer compatible with current innovation initiatives. Centreon is a robust product that meets the visibility needs of operating teams, both IT and business stakeholders. Especially those of our clients undertaking extensive hybridization initiatives or in the midst of replacing aging solutions. The idea is to be able to offer these customers a turnkey solution which embeds Centreon.”

As well, the digital service provider and consultant sees that in many cases, after a company merger in particular, the number of monitoring solutions employed within organizations has multiplied and performance analysis needs, evolved.

“The idea is to offer these IT departments a single, central monitoring solution, as reducing the number of tools contributes to optimizing the budget,” says Jérôme Rose, Office Director, adding: “In IT Departments, morning briefings are now being delivered through always up-to-date web portals, rather than by email as in the past. ITOps teams need contextual information to analyze incident causes as quickly as possible. The challenge for IT production managers is to know if the service is being delivered or not, hence their need for synthetic monitoring views on the state of the IT system, views that also have to be legible to business stakeholders. With its full graphical user interface and its customizable views in current and user-friendly formats, Centreon meets these needs by offering readability levels that are adapted to different use cases.”

HN Services and Centreon rely on their complementarity expertise to offer clients the most comprehensive service package possible.

“...The onboarding and skills training for HN Services’ sales and technical teams will guarantee the rapid deployment of this partnership...” said Marc-Antoine Hostier, CRO at Centreon.

Share this

The Latest

July 29, 2021

Consumers have also become accustomed to what type of experiences they can expect from an application, with reliability and consistent performance being two of the biggest demands. If these expectations from consumers are not met, they look elsewhere for a service that will provide a stellar experience, leading to a loss in customers. Poor performance is no longer an option, and consumers believe it's the business' responsibility to ensure everything performs seamlessly ...

July 28, 2021

Business leaders are in the unique position of having immediate access to huge amounts of data in today's smartphone and laptop-dominated world. They are also under pressure to make data-driven decisions and mobile business intelligence can one of the most valuable decision making tools in their arsenal ...

July 27, 2021

Unlike some AI initiatives, AIOps doesn't always necessitate the use of a data scientist, so don't let hiring expenses put your AIOps initiatives on hold. It is always nice to have IT team members with AI skills, but this becomes less critical as more intelligent solutions come into prominence that offer AIOps features out of the box, a readily deployable option for IT ...

July 26, 2021

AIOps is rapidly becoming a de-facto option for enterprises' IT strategies, with nearly immeasurable benefits to be provided. However, AIOps is still a relatively new discipline and misconceptions surrounding the technology's capabilities and uses have caused bottlenecks and roadblocks in its widespread adoption. So, what should organizations expect from AIOps? How can organizations that want to digitally transform their IT pursue AIOps for maximum benefit? ...

July 22, 2021

In response to the global pandemic, companies have given their workforce the tools they need to work remote. And research shows it has increased their engagement and productivity. But these gains are on the brink of being wiped out. According to a new study from Citrix Systems, Inc., employees feel they've been given too many tools and not enough efficient ways to execute. And it's hindering their ability to get things done ...

July 21, 2021

The third installment of Aptum's four-part Cloud Impact Study, A Bright Forecast on Cloud, presents data showing the benefits organizations gain from cloud computing, as well as mistakes to avoid during migration. As organizations migrate workloads to different cloud platforms, they often run into unexpected challenges due to a lack of proactive planning. Here are a few key findings from Part 3 of the Cloud Impact Study ...

July 20, 2021

Currently, (and most likely well into the future) the overwhelming majority of organizations still need to monitor and maintain enterprise applications. Moreover, where these are complex systems developed, debugged and refined over years, often decades, around a business's core processes, there can also be very strong practical arguments for viewing them as classics. They can offer a valuable legacy, one best left where it is, doing what it does, how it always has done ...

July 19, 2021

Anti-patterns involve realizing a problem and implementing a non-optimal solution that is broadly embraced as the go-to method for solving that problem. This solution sounds good in theory, but for one reason or another it is not the best means of solving the problem. Anti-patterns are common across IT as well, especially around application monitoring and observability. One that is particularly prevalent is in response to the increasing complexity of cloud-native infrastructure and applications ...

July 15, 2021

The introduction of the latest technology — such as AI and machine learning — can be seen as a way for organizations to accelerate growth, increase efficiency, and improve customer service. However, the truth is that the technology alone will do little to deliver on these business outcomes. AI for IT operations (AIOps) is one area where the application of technology, if not matched with organizational maturity readiness, will fail to deliver all the promised benefits ...

July 14, 2021

SREs that fail to deliver customer value run the risk of being stuck in an operational toil rut. Conversely, businesses failing to recognize the bi-modal nature and importance of SRE activities run the risk of losing talented employees and their competitive edge ...