Honeycomb Launches Natural Language Querying for Observability Using Generative AI
May 04, 2023
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Honeycomb announced that it is the first observability platform to launch fully-executing Natural Language Querying using generative AI for its new capability, Query Assistant.

This development dramatically scales the platform's query power and makes observability more usable for all engineering levels.

Honeycomb's new Query Assistant is a distinctly different approach to AI compared to what's been done historically by traditional APM and ops tools that apply AI to data analytics for features like automated alerting. This capability uses generative AI to enhance human intuition by allowing users, no matter how seasoned, to ask questions and get fast feedback on what's happening with their code.

Query Assistant joins Honeycomb's other human-first, machine-assisted debugging tools, such as BubbleUp. Used by engineering teams to quickly answer complex problems in their code, BubbleUp uses machine analysis to cycle through billions of high-cardinality data points (fields like userId, shoppingCartId, and orderId, etc.), visually compares problematic user experiences to healthy ones, and identifies the differences. This dramatically accelerates the debugging process by eliminating the time-consuming and error-prone legacy APM workflow of jumping from metrics dashboards to individual logs and traces to guess at problematic patterns.

"The best developer tools are increasingly going to be the ones that get out of your way and become invisible," said Charity Majors, CTO of Honeycomb. "Observability shouldn't require you to master complicated tools or languages that force you to constantly switch context and piece together clues to get answers to complex problems. The only thing observability tools should encourage you to focus on is your own curiosity about what's happening in your system."

Honeycomb believes that delivering superior user experiences is a team sport and makes significant investments in making observability usable for all. This is showcased in our unique pricing model that has no additional charge per service, host, memory, custom field, or seat as well as our collaborative team features like the ability to share query histories. With the addition of Query Assistant, anyone on the team can easily understand how their application code is behaving in the hands of real users in unpredictable and complex cloud environments. This new capability is a great first step for Honeycomb R&D to further explore how AI can be incorporated into the product to enhance the Honeycomb user experience.

Query Assistant is available to all Honeycomb users. As of today, it is an experimental feature that can be turned off by teams. No user data is passively sent to OpenAI, and no data is retained for training models.

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