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Honoring the IT Professionals

Patrick Hubbard

Most end users (63 percent) agree that IT has a greater impact on their daily work lives than the C-suite, according to SolarWinds’ IT Pro Value Surveys. Other key findings include:

IT Pro Value Survey: The North American End User’s Perspective

■ Nearly three-quarters of end users (67 percent) place greater importance on the technology supported by IT professionals in the workplace­ such as phones, computers and software­ than they do on personnel.

■ Three out of five end users (63 percent) indicate work productivity is lost without the technology supported by IT professionals, with one-third (32 percent) saying one day’s work would take an additional business day or longer to complete without said technology and 15 percent saying it would not at all be possible to carry out their daily work without it.

IT Pro Value Survey: The Global IT Professional’s Perspective

■ Three out of five IT professionals (62 percent) feel at most moderately valued by their employer for their unique contribution to business, with more than one-quarter (27 percent) feeling only slightly to not at all valued.

■ Four out of five IT professionals (83 percent) feel they are worth more than they are currently compensated, with one-third (35 percent) saying they feel worth at least 21 percent more.

■ The majority of IT professionals (61 percent) are concerned about job security, with almost half (42 percent) suggesting company leadership not understanding the importance of IT as a key reason why.

“The survey results demonstrate that business leaders and end users can do a lot more to show IT pros how appreciative they are of the value they provide to business,” said Kevin Thompson, President and CEO of SolarWinds. “The technology we rely on to keep business running smoothly is absolutely critical to success, but the level of recognition and reward IT pros receive for the part they play in enabling and supporting it may not match it. IT Professionals Day is a great way to start leveling that.”

IT Professionals Day

SolarWinds’ IT Pro Value Surveys are a series of two brief studies done in connection to IT Professionals Day on September 15, which is designed to annually celebrate all IT professionals regardless of discipline. Whereas holidays such as System Administrator Appreciation Day do well at recognizing one category of the profession, IT Professionals Day honors not only system administrators, but network engineers, database administrators, information security professionals, developers, IT support technicians and all other professionals serving in IT-related roles.

Thompson added: “When you think about what a typical day would look like for many of today’s workers without IT pros and the technology they support, it’s safe to say work on the whole would slow to a crawl or worse. Considering all they do, IT pros truly are the unsung heroes of modern business."

Patrick Hubbard is a Head Geek and Technical Product Marketing Manager at SolarWinds.

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Honoring the IT Professionals

Patrick Hubbard

Most end users (63 percent) agree that IT has a greater impact on their daily work lives than the C-suite, according to SolarWinds’ IT Pro Value Surveys. Other key findings include:

IT Pro Value Survey: The North American End User’s Perspective

■ Nearly three-quarters of end users (67 percent) place greater importance on the technology supported by IT professionals in the workplace­ such as phones, computers and software­ than they do on personnel.

■ Three out of five end users (63 percent) indicate work productivity is lost without the technology supported by IT professionals, with one-third (32 percent) saying one day’s work would take an additional business day or longer to complete without said technology and 15 percent saying it would not at all be possible to carry out their daily work without it.

IT Pro Value Survey: The Global IT Professional’s Perspective

■ Three out of five IT professionals (62 percent) feel at most moderately valued by their employer for their unique contribution to business, with more than one-quarter (27 percent) feeling only slightly to not at all valued.

■ Four out of five IT professionals (83 percent) feel they are worth more than they are currently compensated, with one-third (35 percent) saying they feel worth at least 21 percent more.

■ The majority of IT professionals (61 percent) are concerned about job security, with almost half (42 percent) suggesting company leadership not understanding the importance of IT as a key reason why.

“The survey results demonstrate that business leaders and end users can do a lot more to show IT pros how appreciative they are of the value they provide to business,” said Kevin Thompson, President and CEO of SolarWinds. “The technology we rely on to keep business running smoothly is absolutely critical to success, but the level of recognition and reward IT pros receive for the part they play in enabling and supporting it may not match it. IT Professionals Day is a great way to start leveling that.”

IT Professionals Day

SolarWinds’ IT Pro Value Surveys are a series of two brief studies done in connection to IT Professionals Day on September 15, which is designed to annually celebrate all IT professionals regardless of discipline. Whereas holidays such as System Administrator Appreciation Day do well at recognizing one category of the profession, IT Professionals Day honors not only system administrators, but network engineers, database administrators, information security professionals, developers, IT support technicians and all other professionals serving in IT-related roles.

Thompson added: “When you think about what a typical day would look like for many of today’s workers without IT pros and the technology they support, it’s safe to say work on the whole would slow to a crawl or worse. Considering all they do, IT pros truly are the unsung heroes of modern business."

Patrick Hubbard is a Head Geek and Technical Product Marketing Manager at SolarWinds.

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E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

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The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

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Gartner revealed its top strategic predictions for 2025 and beyond. Gartner's top predictions explore how generative AI (GenAI) is affecting areas where most would assume only humans can have lasting impact ...

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AWS is a cloud-based computing platform known for its reliability, scalability, and flexibility. However, as helpful as its comprehensive infrastructure is, disparate elements and numerous siloed components make it difficult for admins to visualize the cloud performance in detail. It requires meticulous monitoring techniques and deep visibility to understand cloud performance and analyze operational efficiency in detail to ensure seamless cloud operations ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

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