How to Ensure APM Success
November 06, 2019

Keith Bromley
Ixia

Share this

A recent APMdigest blog by Jean Tunis, The Evolving Needs of Application Performance Monitoring - Part 2, provided an excellent background on Application Performance Monitoring (APM) and what it does. APM solution benefits are much more understood than in years past. An interesting data point from Gartner Inc. mentioned in the article confirms this, stating that IT departments are planning to increase the use of APM solutions to monitor their applications from 5% in 2018 to a projected 20% in 2021.

A further topic that I wanted to touch on though is the need for good quality data. If you are to get the most out of your APM solution possible, you will need to feed it with the best quality data. Irrelevant data, fragmented data, and corrupt data are all common culprits that either end up decreasing the speed to resolution, or prevent problem resolution altogether, by APM solutions.

There are two easy activities you can conduct to increase the quality of the input data to your APM tool. First, install taps to collect monitoring data. Taps can be installed anywhere across your network. This lets you collect ingress/egress traffic to your network, data to/from remote branch offices, and data from anywhere across the network that you think might be experiencing some sort of issue.

Taps deliver the ultimate experience in flexibility. In contrast, SPAN and mirroring ports off of your Layer 2 and 3 switches do not have that same flexibility. For instance, placing switches all over your network to capture data is unnecessary and expensive. In addition, mirroring ports can drop data, especially in CPU overload situations. When it comes to troubleshooting and performance monitoring, you need every piece of relevant data, not just portions of relevant data.

Secondly, you need to deploy a network packet broker (NPB) in your network. The function of the NPB is to aggregate monitoring data from across your network, filter that data based upon the criteria you are looking for, and remove unnecessary, duplicate copies of the data. Once this is accomplished, the NPB forwards the data onto your APM solution. The NPB may reduce the traffic sent to your APM solution by 50% or more; making your APM solution that much more effective and potentially reduce your future APM tool costs.

Something else to consider is that the tap and NPB concept can be used in cloud solutions as well. This means you can deploy the concept for both physical on-premises and virtual network. This is especially important for hybrid cloud (mixture of physical on-premises and public/private cloud) scenarios that are prevalent in today’s enterprise networks. This mixture of different network types can be a significant problem that is easily remedied with a tap, virtual tap, and NPB approach.

In the end, APM solutions are a critical component to troubleshooting and performance monitoring, but you need to make sure that the APM solution is getting the right data.

Keith Bromley is Senior Manager, Solutions Marketing at Ixia Solutions Group, a Keysight Technologies business
Share this

The Latest

June 29, 2022

When it comes to AIOps predictions, there's no question of AI's value in predictive intelligence and faster problem resolution for IT teams. In fact, Gartner has reported that there is no future for IT Operations without AIOps. So, where is AIOps headed in five years? Here's what the vendors and thought leaders in the AIOps space had to share ...

June 27, 2022

A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for this growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation ...

June 27, 2022

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 15, 2022

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 13, 2022
Today's users want a complete digital experience when dealing with a software product or system. They are not content with the page load speeds or features alone but want the software to perform optimally in an omnichannel environment comprising multiple platforms, browsers, devices, and networks. This calls into question the role of load testing services to check whether the given software under testing can perform optimally when subjected to peak load ...