How to Improve Cloud Computing with Performance Monitoring
March 22, 2018

Keith Bromley
Ixia

Share this

According to a webinar presented by Viavi, 6 Steps for Maintaining Control in the Cloud, a survey was conducted by Gartner Research with IT engineers that had moved workloads to the cloud. The results showed that approximately 53% of respondents were blind as to what happens in their cloud network and 79% were dissatisfied with the monitoring data that they get about their cloud network. This lack of proper monitoring data leads to a lack of ability to accurately understand what your network is doing and how well it is/is not performing.

In a previous blog, I talked about how to get visibility into cloud networks and resolve the first part of the problem. This included why visibility was important and how to accomplish it. Once you have that information, the next thing you need to understand is the performance of your cloud network so that you can answer important questions. This includes:

How will the network handle the application data that you currently have?

Is the current contracted work space enough?

Will you encounter performance problems and need to upgrade the CPU and memory in a hurry before you get more user complaints?

Here are three suggestions to help you:

■ Test your cloud network for adequate capacity before you migrate from your current on-premises solution

■ Monitor your cloud and on-premises networks during the migration process

■ Continually verify that your cloud provider is delivering upon the contracted SLA

To get the answers you want, the first thing you will want to do is to insert virtual taps into your cloud network so that you get the proper monitoring data you need.

The second thing you will want to do is create a proactive cloud monitoring solution. Basically, this is a monitoring solution that uses software agents and probes that you can place across your cloud and physical infrastructure.

With a proactive monitoring solution, you can use visibility technology to actively test your solution before migration, during migration, and after migration. For instance, you can pre-test the network with synthetic traffic to understand how the solution will perform against either specific application traffic or a combination of traffic types. The synthetic traffic provides you the network and/or application loading of a "busy hour" and the flexibility to perform evaluations during the network maintenance window.

Once the migration starts, you can measure the ambient latency, throughput, and performance problems on a per-hop basis within the network to see how it is performing. This lets you analyze both your on-premises solution as well as your cloud solution. This can be especially important if you have a hybrid solution right now, and are in the (often multi-year) process of transitioning from the physical to the virtual (cloud) world. A proactive testing and monitoring approach gives you the confidence that your new application rollouts will be successful in either network.

Proactive monitoring also allows you to perform SLA validation during business hours, since it is not service disrupting. This allows you validate the SLA performance at will. The information gathered can then be used to inform management about which goals are being met. If goals are not being met, you can use the impartial data you have collected and contact your vendor to have them either fix any observed network problems, or give you a discount if they are failing to meet agreed upon SLAs.

Keith Bromley is Senior Manager, Solutions Marketing at Ixia Solutions Group, a Keysight Technologies business
Share this

The Latest

September 19, 2019

You must dive into various aspects or themes of services so that you can gauge authentic user experience. There are usually five main themes that the customer thinks of when experiencing a service ...

September 18, 2019

Service desks teams use internally focused performance-based metrics more than many might think. These metrics are essential and remain relevant, but they do not provide any insight into the user experience. To gain actual insight into user satisfaction, you need to change your metrics. The question becomes: How do I efficiently change my metrics? Then, how do you best go about it? ...

September 17, 2019

The skills gap is a very real issue impacting today's IT professionals. In preparation for IT Pro Day 2019, celebrated on September 17, 2019, SolarWinds explored this skills gap by surveying technology professionals around the world to understand their needs and how organizations are addressing these needs ...

September 16, 2019

Top performing organizations (TPOs) in managing IT Operations are experiencing significant operational and business benefits such as 5.9x shorter average Mean Time to Resolution (MTTR) per incident as compared to all other organizations, according to a new market study from Digital Enterprise Journal ...

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...