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How to View Office 365 Service Health?

Single tool to manage your Office 365 360-degree reporting needs
Sidharth Kumar
Exoprise

In today's modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. Remote collaboration tools such as  Microsoft Teams and Zoom are on the rise.

But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. Multiple organizations need full visibility of internet failures, SaaS performance, application usage levels, etc. so on to optimize and enhance the end-user digital experience.

Few solutions are designed for same. With sensors that run synthetically either on a private site behind a firewall or in the cloud, these solutions monitor SaaS services and capture server health data in the form of metrics. These metrics present in a visual dashboard that updates in real-time. By launching unique dashboard layouts exclusively for Office 365 that are configurable and easy to use, end users can select a variety of widgets for different purposes. Providers should offer comprehensive coverage for ALL your Office 365 operations along with crowd-sourced benchmarking.

Office 365

This layout should provide a holistic and high-level overview of Office 365 service health. With built-in predefined widgets, IT managers or executives can instantly locate potential problems with Office 365 services across global regions. The solution health widget can provide a summary view of all running sites, heatmaps, sensor errors, and alarms associated with these sensors. Integration with Office 365 service health instantly will provide key notifications, alarms, and statuses to focus troubleshooting priorities for the team and reduce MTTR.

Office 365 Usage

The office 365 usage layout can go a step further providing low-level usage details for various Microsoft services such as Exchange, SharePoint, OneDrive, Yammer, Skype, and Teams.

Widgets in this layout can help IT managers understand the service usage and consumption patterns on a historical basis. After comparing this with benchmark usage, proactively plan to add additional capacity for optimal performance and utilization as and when needed. Export usage data in a spreadsheet to share with team members and facilitate resource planning.

Office 365 Usage and Synthetics

In addition to the usage and notification messages, the third layout can bring together hundreds of synthetic low-level metrics for various Office 365 services and presents them in the form of Metric graphs. Important metrics include Jitter, Time to First Byte, download speed, MTA for inbound and outbound emails, latency, authentication and connect time, Round trip times, etc. IT administrators can monitor and correlate multiple sets of actionable and real-time data to keep track of the state of their infrastructure.

Feeds Too, All in Once Place

Finally, add Twitter status feed integration into the dashboards. This makes it brain dead simple to incorporate, in one location, status feeds like @M365Status@AzureSupport@MSFTExchange, or @SharePoint. And of course you're not limited to just the pre-configured feeds , you can add feeds for any service into the dashboard to stay informed.

Unlike other vendors in the market, make sure your monitoring solution offers detailed and comprehensive Office 365 monitoring and reporting dashboards. Take your employee's experience to the next level.

Sign up for a Free 15-day Trial and unlock value for your remote workforce and business.

Sidharth Kumar is Director of Product Marketing at Exoprise

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How to View Office 365 Service Health?

Single tool to manage your Office 365 360-degree reporting needs
Sidharth Kumar
Exoprise

In today's modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. Remote collaboration tools such as  Microsoft Teams and Zoom are on the rise.

But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. Multiple organizations need full visibility of internet failures, SaaS performance, application usage levels, etc. so on to optimize and enhance the end-user digital experience.

Few solutions are designed for same. With sensors that run synthetically either on a private site behind a firewall or in the cloud, these solutions monitor SaaS services and capture server health data in the form of metrics. These metrics present in a visual dashboard that updates in real-time. By launching unique dashboard layouts exclusively for Office 365 that are configurable and easy to use, end users can select a variety of widgets for different purposes. Providers should offer comprehensive coverage for ALL your Office 365 operations along with crowd-sourced benchmarking.

Office 365

This layout should provide a holistic and high-level overview of Office 365 service health. With built-in predefined widgets, IT managers or executives can instantly locate potential problems with Office 365 services across global regions. The solution health widget can provide a summary view of all running sites, heatmaps, sensor errors, and alarms associated with these sensors. Integration with Office 365 service health instantly will provide key notifications, alarms, and statuses to focus troubleshooting priorities for the team and reduce MTTR.

Office 365 Usage

The office 365 usage layout can go a step further providing low-level usage details for various Microsoft services such as Exchange, SharePoint, OneDrive, Yammer, Skype, and Teams.

Widgets in this layout can help IT managers understand the service usage and consumption patterns on a historical basis. After comparing this with benchmark usage, proactively plan to add additional capacity for optimal performance and utilization as and when needed. Export usage data in a spreadsheet to share with team members and facilitate resource planning.

Office 365 Usage and Synthetics

In addition to the usage and notification messages, the third layout can bring together hundreds of synthetic low-level metrics for various Office 365 services and presents them in the form of Metric graphs. Important metrics include Jitter, Time to First Byte, download speed, MTA for inbound and outbound emails, latency, authentication and connect time, Round trip times, etc. IT administrators can monitor and correlate multiple sets of actionable and real-time data to keep track of the state of their infrastructure.

Feeds Too, All in Once Place

Finally, add Twitter status feed integration into the dashboards. This makes it brain dead simple to incorporate, in one location, status feeds like @M365Status@AzureSupport@MSFTExchange, or @SharePoint. And of course you're not limited to just the pre-configured feeds , you can add feeds for any service into the dashboard to stay informed.

Unlike other vendors in the market, make sure your monitoring solution offers detailed and comprehensive Office 365 monitoring and reporting dashboards. Take your employee's experience to the next level.

Sign up for a Free 15-day Trial and unlock value for your remote workforce and business.

Sidharth Kumar is Director of Product Marketing at Exoprise

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...