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How to View Office 365 Service Health?

Single tool to manage your Office 365 360-degree reporting needs
Sidharth Kumar
Exoprise

In today's modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. Remote collaboration tools such as  Microsoft Teams and Zoom are on the rise.

But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. Multiple organizations need full visibility of internet failures, SaaS performance, application usage levels, etc. so on to optimize and enhance the end-user digital experience.

Few solutions are designed for same. With sensors that run synthetically either on a private site behind a firewall or in the cloud, these solutions monitor SaaS services and capture server health data in the form of metrics. These metrics present in a visual dashboard that updates in real-time. By launching unique dashboard layouts exclusively for Office 365 that are configurable and easy to use, end users can select a variety of widgets for different purposes. Providers should offer comprehensive coverage for ALL your Office 365 operations along with crowd-sourced benchmarking.

Office 365

This layout should provide a holistic and high-level overview of Office 365 service health. With built-in predefined widgets, IT managers or executives can instantly locate potential problems with Office 365 services across global regions. The solution health widget can provide a summary view of all running sites, heatmaps, sensor errors, and alarms associated with these sensors. Integration with Office 365 service health instantly will provide key notifications, alarms, and statuses to focus troubleshooting priorities for the team and reduce MTTR.

Office 365 Usage

The office 365 usage layout can go a step further providing low-level usage details for various Microsoft services such as Exchange, SharePoint, OneDrive, Yammer, Skype, and Teams.

Widgets in this layout can help IT managers understand the service usage and consumption patterns on a historical basis. After comparing this with benchmark usage, proactively plan to add additional capacity for optimal performance and utilization as and when needed. Export usage data in a spreadsheet to share with team members and facilitate resource planning.

Office 365 Usage and Synthetics

In addition to the usage and notification messages, the third layout can bring together hundreds of synthetic low-level metrics for various Office 365 services and presents them in the form of Metric graphs. Important metrics include Jitter, Time to First Byte, download speed, MTA for inbound and outbound emails, latency, authentication and connect time, Round trip times, etc. IT administrators can monitor and correlate multiple sets of actionable and real-time data to keep track of the state of their infrastructure.

Feeds Too, All in Once Place

Finally, add Twitter status feed integration into the dashboards. This makes it brain dead simple to incorporate, in one location, status feeds like @M365Status@AzureSupport@MSFTExchange, or @SharePoint. And of course you're not limited to just the pre-configured feeds , you can add feeds for any service into the dashboard to stay informed.

Unlike other vendors in the market, make sure your monitoring solution offers detailed and comprehensive Office 365 monitoring and reporting dashboards. Take your employee's experience to the next level.

Sign up for a Free 15-day Trial and unlock value for your remote workforce and business.

Sidharth Kumar is Director of Product Marketing at Exoprise

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How to View Office 365 Service Health?

Single tool to manage your Office 365 360-degree reporting needs
Sidharth Kumar
Exoprise

In today's modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. Remote collaboration tools such as  Microsoft Teams and Zoom are on the rise.

But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. Multiple organizations need full visibility of internet failures, SaaS performance, application usage levels, etc. so on to optimize and enhance the end-user digital experience.

Few solutions are designed for same. With sensors that run synthetically either on a private site behind a firewall or in the cloud, these solutions monitor SaaS services and capture server health data in the form of metrics. These metrics present in a visual dashboard that updates in real-time. By launching unique dashboard layouts exclusively for Office 365 that are configurable and easy to use, end users can select a variety of widgets for different purposes. Providers should offer comprehensive coverage for ALL your Office 365 operations along with crowd-sourced benchmarking.

Office 365

This layout should provide a holistic and high-level overview of Office 365 service health. With built-in predefined widgets, IT managers or executives can instantly locate potential problems with Office 365 services across global regions. The solution health widget can provide a summary view of all running sites, heatmaps, sensor errors, and alarms associated with these sensors. Integration with Office 365 service health instantly will provide key notifications, alarms, and statuses to focus troubleshooting priorities for the team and reduce MTTR.

Office 365 Usage

The office 365 usage layout can go a step further providing low-level usage details for various Microsoft services such as Exchange, SharePoint, OneDrive, Yammer, Skype, and Teams.

Widgets in this layout can help IT managers understand the service usage and consumption patterns on a historical basis. After comparing this with benchmark usage, proactively plan to add additional capacity for optimal performance and utilization as and when needed. Export usage data in a spreadsheet to share with team members and facilitate resource planning.

Office 365 Usage and Synthetics

In addition to the usage and notification messages, the third layout can bring together hundreds of synthetic low-level metrics for various Office 365 services and presents them in the form of Metric graphs. Important metrics include Jitter, Time to First Byte, download speed, MTA for inbound and outbound emails, latency, authentication and connect time, Round trip times, etc. IT administrators can monitor and correlate multiple sets of actionable and real-time data to keep track of the state of their infrastructure.

Feeds Too, All in Once Place

Finally, add Twitter status feed integration into the dashboards. This makes it brain dead simple to incorporate, in one location, status feeds like @M365Status@AzureSupport@MSFTExchange, or @SharePoint. And of course you're not limited to just the pre-configured feeds , you can add feeds for any service into the dashboard to stay informed.

Unlike other vendors in the market, make sure your monitoring solution offers detailed and comprehensive Office 365 monitoring and reporting dashboards. Take your employee's experience to the next level.

Sign up for a Free 15-day Trial and unlock value for your remote workforce and business.

Sidharth Kumar is Director of Product Marketing at Exoprise

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...