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IBM Announces 2011 IBM Tivoli Award Winners

Business Partners recognized for technical excellence and innovative solutions based on IBM Tivoli

IBM announced the winners of its 4th annual IBM Tivoli Awards. To be recognized for an IBM Tivoli award, IBM Business Partners must have delivered unique and innovative solutions that have raised the standard for business excellence and customer satisfaction.

Each of the winning solutions delivers maximum client value and provides an innovative approach to solving business challenges.

Winners and finalists for the nine award areas were selected by IBM executives as leaders who focus on deep skills and solutions.

This year, IBM added two new Tivoli awards. The Integrated Service Management (ISM) Summit Cup recognizes the IBM Business Partner that provided outstanding contribution, dedication to growth, and engagement by selling Tivoli software. The Integrated Service Management Library Solution Excellence Award recognizes the IBM Business Partner with the most popular Ready for Tivoli Service Management solution, referenced in the Integrated Service Management Library, based on customer views.

This year's IBM Tivoli Award winners are:

* ISM Summit Cup: Winner - Softential; Finalists - generationE Technologies and Pirean Limited

* Best of Show Award: Winner - Lighthouse Computer Services, Finalists - Cohesive Information Solutions, Inc and InterPro Solutions, LLC

* Business Partner Innovation Award: Winner - Total Resource Management, Inc. Finalists - Trend Micro, Inc. and Pirean Limited

* Integrated Service Management Excellence Award: Winner - generationE Technologies; Finalists - Flagship Solutions Group, Inc and Prolifics

* Smarter Planet for Service Management Award: Winner - Cohesive Information Solutions, Inc

* Application-Specific License Excellence Award: Winner - Johnson Controls, Inc.

* Network Equipment Provider Excellence Award: Winner - Alcatel-Lucent

* Integrated Service Management Library Solution Excellence Award -Winner - CiM Maintenance, Inc.

* Value Added Distributor Excellence Award: Winner - Avnet Technology Solutions

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IBM Announces 2011 IBM Tivoli Award Winners

Business Partners recognized for technical excellence and innovative solutions based on IBM Tivoli

IBM announced the winners of its 4th annual IBM Tivoli Awards. To be recognized for an IBM Tivoli award, IBM Business Partners must have delivered unique and innovative solutions that have raised the standard for business excellence and customer satisfaction.

Each of the winning solutions delivers maximum client value and provides an innovative approach to solving business challenges.

Winners and finalists for the nine award areas were selected by IBM executives as leaders who focus on deep skills and solutions.

This year, IBM added two new Tivoli awards. The Integrated Service Management (ISM) Summit Cup recognizes the IBM Business Partner that provided outstanding contribution, dedication to growth, and engagement by selling Tivoli software. The Integrated Service Management Library Solution Excellence Award recognizes the IBM Business Partner with the most popular Ready for Tivoli Service Management solution, referenced in the Integrated Service Management Library, based on customer views.

This year's IBM Tivoli Award winners are:

* ISM Summit Cup: Winner - Softential; Finalists - generationE Technologies and Pirean Limited

* Best of Show Award: Winner - Lighthouse Computer Services, Finalists - Cohesive Information Solutions, Inc and InterPro Solutions, LLC

* Business Partner Innovation Award: Winner - Total Resource Management, Inc. Finalists - Trend Micro, Inc. and Pirean Limited

* Integrated Service Management Excellence Award: Winner - generationE Technologies; Finalists - Flagship Solutions Group, Inc and Prolifics

* Smarter Planet for Service Management Award: Winner - Cohesive Information Solutions, Inc

* Application-Specific License Excellence Award: Winner - Johnson Controls, Inc.

* Network Equipment Provider Excellence Award: Winner - Alcatel-Lucent

* Integrated Service Management Library Solution Excellence Award -Winner - CiM Maintenance, Inc.

* Value Added Distributor Excellence Award: Winner - Avnet Technology Solutions

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Payment system failures are putting $44.4 billion in US retail and hospitality sales at risk each year, underscoring how quickly disruption can derail day-to-day trading, according to research conducted by Dynatrace ... The findings show that payment failures are no longer isolated incidents, but part of a recurring operational challenge that disrupts service, damages customer trust, and negatively impacts revenue ...

For years, the success of DevOps has been measured by how much manual work teams can automate ... I believe that in 2026, the definition of DevOps success is going to expand significantly. The era of automation is giving way to the era of intelligent delivery, in which AI doesn't just accelerate pipelines, it understands them. With open observability connecting signals end-to-end across those tools, teams can build closed-loop systems that don't just move faster, but learn, adapt, and take action autonomously with confidence ...

The conversation around AI in the enterprise has officially shifted from "if" to "how fast." But according to the State of Network Operations 2026 report from Broadcom, most organizations are unknowingly building their AI strategies on sand. The data is clear: CIOs and network teams are putting the cart before the horse. AI cannot improve what the network cannot see, predict issues without historical context, automate processes that aren't standardized, or recommend fixes when the underlying telemetry is incomplete. If AI is the brain, then network observability is the nervous system that makes intelligent action possible ...

SolarWinds data shows that one in three DBAs are contemplating leaving their positions — a striking indicator of workforce pressure in this role. This is likely due to the technical and interpersonal frustrations plaguing today's DBAs. Hybrid IT environments provide widespread organizational benefits but also present growing complexity. Simultaneously, AI presents a paradox of benefits and pain points ...

Over the last year, we've seen enterprises stop treating AI as “special projects.” It is no longer confined to pilots or side experiments. AI is now embedded in production, shaping decisions, powering new business models, and changing how employees and customers experience work every day. So, the debate of "should we adopt AI" is settled. The real question is how quickly and how deeply it can be applied ...

In MEAN TIME TO INSIGHT Episode 20, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA presents his 2026 NetOps predictions ... 

Today, technology buyers don't suffer from a lack of information but an abundance of it. They need a trusted partner to help them navigate this information environment ...

My latest title for O'Reilly, The Rise of Logical Data Management, was an eye-opener for me. I'd never heard of "logical data management," even though it's been around for several years, but it makes some extraordinary promises, like the ability to manage data without having to first move it into a consolidated repository, which changes everything. Now, with the demands of AI and other modern use cases, logical data management is on the rise, so it's "new" to many. Here, I'd like to introduce you to it and explain how it works ...

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