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Infovista Acquires Empirix

Infovista has completed the acquisition of Empirix, a Thoma Bravo portfolio company.

The combined company provides both Communications Service Providers (CSPs) and Enterprises with a carrier-grade, cloud-native network lifecycle automation platform designed for the 5G era.

Empirix is a provider of network and service testing, performance monitoring, assurance and analytics. It serves Tier 1 CSPs and large Contact Centers of Fortune Global 500 companies. It is headquartered in Billerica, Massachusetts, and employs approximately 300 people worldwide.

With this acquisition, Infovista extends its ability to serve CSPs globally and expands the capabilities of its cloud-native, open platform which manages the entire network lifecycle. This enables the digital transformation of CSPs and the acceleration of 5G deployments while delivering unprecedented efficiency and productivity levels in managing both 5G and legacy networks. It also enables CSPs to deploy new revenue generating services from digital services, IoT, network slicing and monetization of data and network assets.

“The union of Infovista and Empirix gives all our clients a unique opportunity to reap the benefits of 5G, IoT and private networks, and to move fast towards a software-based and cloud-native future. By bringing network lifecycle automation to a strategic level, we provide CSPs with new ways to improve their productivity, customer experience and time-to-market,” commented José Duarte, CEO of Infovista. “With this acquisition, we also increase our presence in North America and Europe to expand our global footprint and strengthen our ability to help clients accelerate their network and business transformation.”

By joining forces with Empirix, Infovista integrates KLERITY™ into its product portfolio. Empirix has invested heavily since 2017 to develop KLERITY and designed it from the ground up as a cloud-native monitoring, assurance and analytics solution for 5G and IoT. KLERITY enriches Infovista’s capabilities throughout the entire network lifecycle by adding end-to-end and highly granular visibility, analytics and troubleshooting capabilities across subscribers, devices, applications, services and networks.

“Telco CTOs today face a complex technology landscape with a large number of vendors. They are looking to support innovation and increase efficiency of operations through automation,” noted James Crawshaw, Principal Analyst at Omdia. “Empirix’s cloud-native assurance and analytics solutions should round out Infovista’s existing portfolio of solutions that span the network lifecycle. Better network visibility and increased automation are key to supporting the business goals of CSPs in the 5G era.”

“The industry is looking at 5G standalone and network slicing as the next major engines for business growth especially around IoT and private network opportunities. Empirix helps deliver the promise and full benefits of these exciting technologies with its cloud-native and automated customer experience assurance and analytics,” added John D’Anna, CEO of Empirix. “This is the perfect time for Empirix to join Infovista, expand the market for KLERITY and take it to the next level.”

The acquisition brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.

As part of the operation, Thoma Bravo becomes a minority shareholder of Infovista, with Apax Partners remaining the major shareholder. Acquisition terms are confidential.

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Infovista Acquires Empirix

Infovista has completed the acquisition of Empirix, a Thoma Bravo portfolio company.

The combined company provides both Communications Service Providers (CSPs) and Enterprises with a carrier-grade, cloud-native network lifecycle automation platform designed for the 5G era.

Empirix is a provider of network and service testing, performance monitoring, assurance and analytics. It serves Tier 1 CSPs and large Contact Centers of Fortune Global 500 companies. It is headquartered in Billerica, Massachusetts, and employs approximately 300 people worldwide.

With this acquisition, Infovista extends its ability to serve CSPs globally and expands the capabilities of its cloud-native, open platform which manages the entire network lifecycle. This enables the digital transformation of CSPs and the acceleration of 5G deployments while delivering unprecedented efficiency and productivity levels in managing both 5G and legacy networks. It also enables CSPs to deploy new revenue generating services from digital services, IoT, network slicing and monetization of data and network assets.

“The union of Infovista and Empirix gives all our clients a unique opportunity to reap the benefits of 5G, IoT and private networks, and to move fast towards a software-based and cloud-native future. By bringing network lifecycle automation to a strategic level, we provide CSPs with new ways to improve their productivity, customer experience and time-to-market,” commented José Duarte, CEO of Infovista. “With this acquisition, we also increase our presence in North America and Europe to expand our global footprint and strengthen our ability to help clients accelerate their network and business transformation.”

By joining forces with Empirix, Infovista integrates KLERITY™ into its product portfolio. Empirix has invested heavily since 2017 to develop KLERITY and designed it from the ground up as a cloud-native monitoring, assurance and analytics solution for 5G and IoT. KLERITY enriches Infovista’s capabilities throughout the entire network lifecycle by adding end-to-end and highly granular visibility, analytics and troubleshooting capabilities across subscribers, devices, applications, services and networks.

“Telco CTOs today face a complex technology landscape with a large number of vendors. They are looking to support innovation and increase efficiency of operations through automation,” noted James Crawshaw, Principal Analyst at Omdia. “Empirix’s cloud-native assurance and analytics solutions should round out Infovista’s existing portfolio of solutions that span the network lifecycle. Better network visibility and increased automation are key to supporting the business goals of CSPs in the 5G era.”

“The industry is looking at 5G standalone and network slicing as the next major engines for business growth especially around IoT and private network opportunities. Empirix helps deliver the promise and full benefits of these exciting technologies with its cloud-native and automated customer experience assurance and analytics,” added John D’Anna, CEO of Empirix. “This is the perfect time for Empirix to join Infovista, expand the market for KLERITY and take it to the next level.”

The acquisition brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.

As part of the operation, Thoma Bravo becomes a minority shareholder of Infovista, with Apax Partners remaining the major shareholder. Acquisition terms are confidential.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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