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Infovista Acquires Empirix

Infovista has completed the acquisition of Empirix, a Thoma Bravo portfolio company.

The combined company provides both Communications Service Providers (CSPs) and Enterprises with a carrier-grade, cloud-native network lifecycle automation platform designed for the 5G era.

Empirix is a provider of network and service testing, performance monitoring, assurance and analytics. It serves Tier 1 CSPs and large Contact Centers of Fortune Global 500 companies. It is headquartered in Billerica, Massachusetts, and employs approximately 300 people worldwide.

With this acquisition, Infovista extends its ability to serve CSPs globally and expands the capabilities of its cloud-native, open platform which manages the entire network lifecycle. This enables the digital transformation of CSPs and the acceleration of 5G deployments while delivering unprecedented efficiency and productivity levels in managing both 5G and legacy networks. It also enables CSPs to deploy new revenue generating services from digital services, IoT, network slicing and monetization of data and network assets.

“The union of Infovista and Empirix gives all our clients a unique opportunity to reap the benefits of 5G, IoT and private networks, and to move fast towards a software-based and cloud-native future. By bringing network lifecycle automation to a strategic level, we provide CSPs with new ways to improve their productivity, customer experience and time-to-market,” commented José Duarte, CEO of Infovista. “With this acquisition, we also increase our presence in North America and Europe to expand our global footprint and strengthen our ability to help clients accelerate their network and business transformation.”

By joining forces with Empirix, Infovista integrates KLERITY™ into its product portfolio. Empirix has invested heavily since 2017 to develop KLERITY and designed it from the ground up as a cloud-native monitoring, assurance and analytics solution for 5G and IoT. KLERITY enriches Infovista’s capabilities throughout the entire network lifecycle by adding end-to-end and highly granular visibility, analytics and troubleshooting capabilities across subscribers, devices, applications, services and networks.

“Telco CTOs today face a complex technology landscape with a large number of vendors. They are looking to support innovation and increase efficiency of operations through automation,” noted James Crawshaw, Principal Analyst at Omdia. “Empirix’s cloud-native assurance and analytics solutions should round out Infovista’s existing portfolio of solutions that span the network lifecycle. Better network visibility and increased automation are key to supporting the business goals of CSPs in the 5G era.”

“The industry is looking at 5G standalone and network slicing as the next major engines for business growth especially around IoT and private network opportunities. Empirix helps deliver the promise and full benefits of these exciting technologies with its cloud-native and automated customer experience assurance and analytics,” added John D’Anna, CEO of Empirix. “This is the perfect time for Empirix to join Infovista, expand the market for KLERITY and take it to the next level.”

The acquisition brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.

As part of the operation, Thoma Bravo becomes a minority shareholder of Infovista, with Apax Partners remaining the major shareholder. Acquisition terms are confidential.

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Infovista Acquires Empirix

Infovista has completed the acquisition of Empirix, a Thoma Bravo portfolio company.

The combined company provides both Communications Service Providers (CSPs) and Enterprises with a carrier-grade, cloud-native network lifecycle automation platform designed for the 5G era.

Empirix is a provider of network and service testing, performance monitoring, assurance and analytics. It serves Tier 1 CSPs and large Contact Centers of Fortune Global 500 companies. It is headquartered in Billerica, Massachusetts, and employs approximately 300 people worldwide.

With this acquisition, Infovista extends its ability to serve CSPs globally and expands the capabilities of its cloud-native, open platform which manages the entire network lifecycle. This enables the digital transformation of CSPs and the acceleration of 5G deployments while delivering unprecedented efficiency and productivity levels in managing both 5G and legacy networks. It also enables CSPs to deploy new revenue generating services from digital services, IoT, network slicing and monetization of data and network assets.

“The union of Infovista and Empirix gives all our clients a unique opportunity to reap the benefits of 5G, IoT and private networks, and to move fast towards a software-based and cloud-native future. By bringing network lifecycle automation to a strategic level, we provide CSPs with new ways to improve their productivity, customer experience and time-to-market,” commented José Duarte, CEO of Infovista. “With this acquisition, we also increase our presence in North America and Europe to expand our global footprint and strengthen our ability to help clients accelerate their network and business transformation.”

By joining forces with Empirix, Infovista integrates KLERITY™ into its product portfolio. Empirix has invested heavily since 2017 to develop KLERITY and designed it from the ground up as a cloud-native monitoring, assurance and analytics solution for 5G and IoT. KLERITY enriches Infovista’s capabilities throughout the entire network lifecycle by adding end-to-end and highly granular visibility, analytics and troubleshooting capabilities across subscribers, devices, applications, services and networks.

“Telco CTOs today face a complex technology landscape with a large number of vendors. They are looking to support innovation and increase efficiency of operations through automation,” noted James Crawshaw, Principal Analyst at Omdia. “Empirix’s cloud-native assurance and analytics solutions should round out Infovista’s existing portfolio of solutions that span the network lifecycle. Better network visibility and increased automation are key to supporting the business goals of CSPs in the 5G era.”

“The industry is looking at 5G standalone and network slicing as the next major engines for business growth especially around IoT and private network opportunities. Empirix helps deliver the promise and full benefits of these exciting technologies with its cloud-native and automated customer experience assurance and analytics,” added John D’Anna, CEO of Empirix. “This is the perfect time for Empirix to join Infovista, expand the market for KLERITY and take it to the next level.”

The acquisition brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.

As part of the operation, Thoma Bravo becomes a minority shareholder of Infovista, with Apax Partners remaining the major shareholder. Acquisition terms are confidential.

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Deloitte found that 74% of enterprises expect to deploy agentic AI solutions in the next 24 months. However, the rush to deployment is outpacing foundational work, though. Only 21% of enterprises have fully formed agent governance models in place. The result? AI agents deployed without guidance or governance begin to function as fragmented islands of complexity ...

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