
Infovista announced its 360° Assurance set of solutions to support predictive, real-time and automated customer experience assurance across any operator’s end-to-end network, from a single application.
The 360° Assurance solutions provide unified visibility and automation capabilities designed to support and enable more efficient service operations driven by CSPs’ end customer experiences, for specific services, including SLA-backed 5G network slicing, mobile voice (VoNR), fixed voice and SD-WAN. They are designed to accelerate the monetization of differentiated Quality of Experience (QoE) and new business services based on advanced network connectivity, at scale, whilst reducing the cost of advanced customer experience assurance scenarios through automation.
Infovista 360° Assurance solutions break down the traditional silos of network, device, subscriber, service and application assurance to anticipate and prevent problems that impact the end user. They provide CSPs with the level of detailed visibility and intelligence into their customers’ experiences necessary to support proactive remediation, automating the resolution of problems through network configuration and orchestrator interoperability. They enable the delivery and monetization of differentiated QoE and SLA guarantees, providing clear visibility of customer experience, service and network performance with dashboards and reports designed for both technology and business departments, ensuring data consistency and ‘single source of truth’ across the CSP’s organization.
“Operators are faced with a real conundrum – new programmable networks such as 5G SA present new opportunities like network slicing that can unlock new markets, and yet revenues are flat, traffic is growing, and costs are growing,” said Renata Da Silva, VP Product, Service Assurance at Infovista. “The traditional siloed approach to managing their networks, services and customer experiences simply doesn’t provide the intelligence and automation that they need to be able to unlock the 5G opportunity and deliver on its promise. 360° Assurance simplifies network operations and empowers CSPs to guarantee the service level agreements and performance that come with those services, and crucially ensure that end customers get what they paid for.”
Part of Infovista’s NLA portfolio which enables the automation of processes spanning multiple domains and phases within the network lifecycle – from planning, testing, deployment and assurance through to monetization –the 360° Assurance set of solutions brings together traditionally separate tools and operational disciplines into a unified cloud-native platform and a ‘single-pane-of-glass’ application, using advanced reporting, correlation and analytics capabilities combined with service usage traces and geospatial analysis for high accuracy in root-cause analysis and a set of automation and AIOps capabilities for fast problem healing.
The Latest
A major architectural shift is underway across enterprise networks, according to a new global study from Cisco. As AI assistants, agents, and data-driven workloads reshape how work gets done, they're creating faster, more dynamic, more latency-sensitive, and more complex network traffic. Combined with the ubiquity of connected devices, 24/7 uptime demands, and intensifying security threats, these shifts are driving infrastructure to adapt and evolve ...

The development of banking apps was supposed to provide users with convenience, control and piece of mind. However, for thousands of Halifax customers recently, a major mobile outage caused the exact opposite, leaving customers unable to check balances, or pay bills, sparking widespread frustration. This wasn't an isolated incident ... So why are these failures still happening? ...
Cyber threats are growing more sophisticated every day, and at their forefront are zero-day vulnerabilities. These elusive security gaps are exploited before a fix becomes available, making them among the most dangerous threats in today's digital landscape ... This guide will explore what these vulnerabilities are, how they work, why they pose such a significant threat, and how modern organizations can stay protected ...
The prevention of data center outages continues to be a strategic priority for data center owners and operators. Infrastructure equipment has improved, but the complexity of modern architectures and evolving external threats presents new risks that operators must actively manage, according to the Data Center Outage Analysis 2025 from Uptime Institute ...
As observability engineers, we navigate a sea of telemetry daily. We instrument our applications, configure collectors, and build dashboards, all in pursuit of understanding our complex distributed systems. Yet, amidst this flood of data, a critical question often remains unspoken, or at best, answered by gut feeling: "Is our telemetry actually good?" ... We're inviting you to participate in shaping a foundational element for better observability: the Instrumentation Score ...
We're inching ever closer toward a long-held goal: technology infrastructure that is so automated that it can protect itself. But as IT leaders aggressively employ automation across our enterprises, we need to continuously reassess what AI is ready to manage autonomously and what can not yet be trusted to algorithms ...
Much like a traditional factory turns raw materials into finished products, the AI factory turns vast datasets into actionable business outcomes through advanced models, inferences, and automation. From the earliest data inputs to the final token output, this process must be reliable, repeatable, and scalable. That requires industrializing the way AI is developed, deployed, and managed ...
Almost half (48%) of employees admit they resent their jobs but stay anyway, according to research from Ivanti ... This has obvious consequences across the business, but we're overlooking the massive impact of resenteeism and presenteeism on IT. For IT professionals tasked with managing the backbone of modern business operations, these numbers spell big trouble ...
For many B2B and B2C enterprise brands, technology isn't a core strength. Relying on overly complex architectures (like those that follow a pure MACH doctrine) has been flagged by industry leaders as a source of operational slowdown, creating bottlenecks that limit agility in volatile market conditions ...
FinOps champions crucial cross-departmental collaboration, uniting business, finance, technology and engineering leaders to demystify cloud expenses. Yet, too often, critical cost issues are softened into mere "recommendations" or "insights" — easy to ignore. But what if we adopted security's battle-tested strategy and reframed these as the urgent risks they truly are, demanding immediate action? ...