Infovista announced its 360° Assurance set of solutions to support predictive, real-time and automated customer experience assurance across any operator’s end-to-end network, from a single application.
The 360° Assurance solutions provide unified visibility and automation capabilities designed to support and enable more efficient service operations driven by CSPs’ end customer experiences, for specific services, including SLA-backed 5G network slicing, mobile voice (VoNR), fixed voice and SD-WAN. They are designed to accelerate the monetization of differentiated Quality of Experience (QoE) and new business services based on advanced network connectivity, at scale, whilst reducing the cost of advanced customer experience assurance scenarios through automation.
Infovista 360° Assurance solutions break down the traditional silos of network, device, subscriber, service and application assurance to anticipate and prevent problems that impact the end user. They provide CSPs with the level of detailed visibility and intelligence into their customers’ experiences necessary to support proactive remediation, automating the resolution of problems through network configuration and orchestrator interoperability. They enable the delivery and monetization of differentiated QoE and SLA guarantees, providing clear visibility of customer experience, service and network performance with dashboards and reports designed for both technology and business departments, ensuring data consistency and ‘single source of truth’ across the CSP’s organization.
“Operators are faced with a real conundrum – new programmable networks such as 5G SA present new opportunities like network slicing that can unlock new markets, and yet revenues are flat, traffic is growing, and costs are growing,” said Renata Da Silva, VP Product, Service Assurance at Infovista. “The traditional siloed approach to managing their networks, services and customer experiences simply doesn’t provide the intelligence and automation that they need to be able to unlock the 5G opportunity and deliver on its promise. 360° Assurance simplifies network operations and empowers CSPs to guarantee the service level agreements and performance that come with those services, and crucially ensure that end customers get what they paid for.”
Part of Infovista’s NLA portfolio which enables the automation of processes spanning multiple domains and phases within the network lifecycle – from planning, testing, deployment and assurance through to monetization –the 360° Assurance set of solutions brings together traditionally separate tools and operational disciplines into a unified cloud-native platform and a ‘single-pane-of-glass’ application, using advanced reporting, correlation and analytics capabilities combined with service usage traces and geospatial analysis for high accuracy in root-cause analysis and a set of automation and AIOps capabilities for fast problem healing.
The Latest
For years, infrastructure teams have treated compute as a relatively stable input. Capacity was provisioned, costs were forecasted, and performance expectations were set based on the assumption that identical resources behaved identically. That mental model is starting to break down. AI infrastructure is no longer behaving like static cloud capacity. It is increasingly behaving like a market ...
Resilience can no longer be defined by how quickly an organization recovers from an incident or disruption. The effectiveness of any resilience strategy is dependent on its ability to anticipate change, operate under continuous stress, and adapt confidently amid uncertainty ...
Mobile users are less tolerant of app instability than ever before. According to a new report from Luciq, No Margin for Error: What Mobile Users Expect and What Mobile Leaders Must Deliver in 2026, even minor performance issues now result in immediate abandonment, lost purchases, and long-term brand impact ...
Artificial intelligence (AI) has become the dominant force shaping enterprise data strategies. Boards expect progress. Executives expect returns. And data leaders are under pressure to prove that their organizations are "AI-ready" ...
Agentic AI is a major buzzword for 2026. Many tech companies are making bold promises about this technology, but many aren't grounded in reality, at least not yet. This coming year will likely be shaped by reality checks for IT teams, and progress will only come from a focus on strong foundations and disciplined execution ...
AI systems are still prone to hallucinations and misjudgments ... To build the trust needed for adoption, AI must be paired with human-in-the-loop (HITL) oversight, or checkpoints where humans verify, guide, and decide what actions are taken. The balance between autonomy and accountability is what will allow AI to deliver on its promise without sacrificing human trust ...
More data center leaders are reducing their reliance on utility grids by investing in onsite power for rapidly scaling data centers, according to the Data Center Power Report from Bloom Energy ...
In MEAN TIME TO INSIGHT Episode 21, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses AI-driven NetOps ...
Enterprise IT has become increasingly complex and fragmented. Organizations are juggling dozens — sometimes hundreds — of different tools for endpoint management, security, app delivery, and employee experience. Each one needs its own license, its own maintenance, and its own integration. The result is a patchwork of overlapping tools, data stuck in silos, security vulnerabilities, and IT teams are spending more time managing software than actually getting work done ...
2025 was the year everybody finally saw the cracks in the foundation. If you were running production workloads, you probably lived through at least one outage you could not explain to your executives without pulling up a diagram and a whiteboard ...