Skip to main content

Infrastructure Monitoring for Digital Performance Assurance

Len Rosenthal

The requirements to maintain the complete availability and superior performance of your mission-critical workloads is a dynamic process that has never been more challenging. Whether you're an Applications Delivery or Infrastructure manager tasked with integrating projects like enterprise mobility, hybrid cloud, big data or the Internet of Things, your application performance is widely varied.

Today's enterprises are increasingly evolving to a hybrid data center model; however, the reality is that the scale and complexity associated with these hybrid environments can be beyond human comprehension, making end-to-end performance management even more challenging. In an attempt to navigate this complexity, enterprises have historically implemented monitoring tools in a siloed fashion. But while these domain-specific tools focus on the performance of the infrastructure's individual components, they have no context of the application and offer no event correlation to determine the root cause of an issue.


Here are five ways IT teams can measure and guarantee performance-based SLAs in order to increase the value of the infrastructure to the business, and ensure optimal digital performance levels:

1. Understand Infrastructure in the Context of the Application

Shared infrastructure can easily run hundreds or even thousands of applications and other workloads. Every component in the infrastructure can have problems – such as changing usage patterns, "noisy neighbors" and rogue client activity – but the key question is which applications are or will be negatively impacted. Understanding where applications live on the infrastructure at any given time, as well as understanding the relative business value of each application, allows you to proactively re-balance resources in real-time and ensure optimal digital performance levels.

2. Monitoring The I/O Data Path

Monitoring digital performance at the infrastructure level helps proactively identify issues before they become widespread problems or outages. Real-time monitoring of the I/O path – from the virtual server to the storage array – is essential to ensuring digital performance. As enterprises evolve and enhance their hybrid data center infrastructure to keep pace with the rate of innovation, understanding their unique workload I/O DNA is paramount. For mission-critical applications, understanding the performance of each and every transaction is the cornerstone of customer satisfaction and revenue assurance.

3. Know Your Workload Patterns

Related to understanding your workload I/O DNA, it's critical that organizations have comprehensive insight into their workload patterns. There are tools available for enterprises to see and capture workload behavior, and to understand how applications are stressing the underlying infrastructure. By seeing what's happening, correlating issues across all infrastructure components, and applying workload simulation techniques, enterprises can predict, prevent, and remediate digital performance issues.

4. Leverage AI-Based Correlation and Analytics

Artificial intelligence is a fundamental new way to understand infrastructure and application workload behavior. Artificial Intelligence for IT Operations, or AIOps for short, is increasingly being used to enhance IT operations through real-time insight into the meaning behind the data from your hybrid environments. Using pattern matching algorithms, trend analysis, and other techniques, infrastructure managers can use AIOps and real-time monitoring to proactively find potential problems and take action well in advance of users ever being affected. Using an AIOps platform that does not include real-time monitoring just gets you to the scene of the "accident" quickly. AIOps platforms that include real-time infrastructure monitoring can be used to prevent the accident entirely.

5. Incorporate APM and IPM Strategies

Control and visibility are essential to application performance assurance in any environment, and IT organizations must invest in both APM and IPM solutions – and preferably ones that share context and alerts between the two. APM tools, typically only deployed on 10-20% of an organization's applications, keep IT teams informed of application uptime, software errors, transaction speeds, traffic statistics, code bottlenecks, and other key pieces of information. Application-aware IPM complements APM tools by providing visibility into the entire infrastructure and identifying root causes of infrastructure-related problems. Successful companies use these solutions in tandem to ensure digital performance of an organization's most important workloads and to minimize customer impact.

These five techniques help provide visibility across all infrastructure layers – in the context of the application – which enables IT managers to proactively ensure optimum digital performance for their mission-critical apps and services. In an increasingly hybrid world, application performance and cost reduction are become increasingly more important – so it's imperative that IT managers know what their infrastructure is doing, rather than guessing.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Infrastructure Monitoring for Digital Performance Assurance

Len Rosenthal

The requirements to maintain the complete availability and superior performance of your mission-critical workloads is a dynamic process that has never been more challenging. Whether you're an Applications Delivery or Infrastructure manager tasked with integrating projects like enterprise mobility, hybrid cloud, big data or the Internet of Things, your application performance is widely varied.

Today's enterprises are increasingly evolving to a hybrid data center model; however, the reality is that the scale and complexity associated with these hybrid environments can be beyond human comprehension, making end-to-end performance management even more challenging. In an attempt to navigate this complexity, enterprises have historically implemented monitoring tools in a siloed fashion. But while these domain-specific tools focus on the performance of the infrastructure's individual components, they have no context of the application and offer no event correlation to determine the root cause of an issue.


Here are five ways IT teams can measure and guarantee performance-based SLAs in order to increase the value of the infrastructure to the business, and ensure optimal digital performance levels:

1. Understand Infrastructure in the Context of the Application

Shared infrastructure can easily run hundreds or even thousands of applications and other workloads. Every component in the infrastructure can have problems – such as changing usage patterns, "noisy neighbors" and rogue client activity – but the key question is which applications are or will be negatively impacted. Understanding where applications live on the infrastructure at any given time, as well as understanding the relative business value of each application, allows you to proactively re-balance resources in real-time and ensure optimal digital performance levels.

2. Monitoring The I/O Data Path

Monitoring digital performance at the infrastructure level helps proactively identify issues before they become widespread problems or outages. Real-time monitoring of the I/O path – from the virtual server to the storage array – is essential to ensuring digital performance. As enterprises evolve and enhance their hybrid data center infrastructure to keep pace with the rate of innovation, understanding their unique workload I/O DNA is paramount. For mission-critical applications, understanding the performance of each and every transaction is the cornerstone of customer satisfaction and revenue assurance.

3. Know Your Workload Patterns

Related to understanding your workload I/O DNA, it's critical that organizations have comprehensive insight into their workload patterns. There are tools available for enterprises to see and capture workload behavior, and to understand how applications are stressing the underlying infrastructure. By seeing what's happening, correlating issues across all infrastructure components, and applying workload simulation techniques, enterprises can predict, prevent, and remediate digital performance issues.

4. Leverage AI-Based Correlation and Analytics

Artificial intelligence is a fundamental new way to understand infrastructure and application workload behavior. Artificial Intelligence for IT Operations, or AIOps for short, is increasingly being used to enhance IT operations through real-time insight into the meaning behind the data from your hybrid environments. Using pattern matching algorithms, trend analysis, and other techniques, infrastructure managers can use AIOps and real-time monitoring to proactively find potential problems and take action well in advance of users ever being affected. Using an AIOps platform that does not include real-time monitoring just gets you to the scene of the "accident" quickly. AIOps platforms that include real-time infrastructure monitoring can be used to prevent the accident entirely.

5. Incorporate APM and IPM Strategies

Control and visibility are essential to application performance assurance in any environment, and IT organizations must invest in both APM and IPM solutions – and preferably ones that share context and alerts between the two. APM tools, typically only deployed on 10-20% of an organization's applications, keep IT teams informed of application uptime, software errors, transaction speeds, traffic statistics, code bottlenecks, and other key pieces of information. Application-aware IPM complements APM tools by providing visibility into the entire infrastructure and identifying root causes of infrastructure-related problems. Successful companies use these solutions in tandem to ensure digital performance of an organization's most important workloads and to minimize customer impact.

These five techniques help provide visibility across all infrastructure layers – in the context of the application – which enables IT managers to proactively ensure optimum digital performance for their mission-critical apps and services. In an increasingly hybrid world, application performance and cost reduction are become increasingly more important – so it's imperative that IT managers know what their infrastructure is doing, rather than guessing.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...