Consumers are using more digital products every day, and in doing so, they have come to expect easy-to-use, always-available, bug-free digital experiences. As such, development teams are under pressure more than ever before to innovate at a rapid pace and produce high-quality services and applications. In our current environment, the mainframe cannot be a department of "no," or a department of "slow." Instead, organizations must evolve their processes, tools, and culture to respond quickly to market demands and new business needs if they are to be successful.
Key to this move toward faster, more responsive, and higher-quality development is the adoption of a "shift-left" attitude towards testing. Organizations can't afford to develop software, pass it along to operations for testing, and wait for bug reports to be able to resolve issues. By shifting testing closer to development and making it part of their automated continuous integration/continuous delivery (CI/CD) pipeline, they can rapidly test new code, and ultimately drive more agile release cycles with better overall quality.
The results of the 2021 BMC Mainframe Survey highlight the consistent positive growth outlook as seen in recent years, with 92 percent of respondents viewing the mainframe as a platform for long-term growth and new workloads, and 86 percent of extra-large shops expecting MIPS (millions of instructions per second) to grow in the coming year. This is not surprising, considering the disruptive nature of the modern digital economy.
Furthermore, the results of the survey show mainframe Champions — organizations that are increasing their mainframe investment or expect MIPS to grow — have incorporated the mainframe into their enterprise agile development and DevOps initiatives. In doing so, they have improved the stability of their IT infrastructure, the quality of their applications, and the efficiency of their development processes.
Mainframe Security Remains Critical for Enterprises
As organizations look to develop new services and open the mainframe to more, the security of the platform is of utmost concern. For the second consecutive year, according to our survey, security was cited as the top priority for respondents at 61%, with mainframe Champions focusing on proactive security, real-time visibility, and integration of the mainframe with enterprise security information event management (SIEM).
While the mainframe is inherently securable, last year's rapid shift to remote work only further proved that the traditional network perimeter is dead, and a proactive approach is essential to ensure mainframe protection. Based on our survey, 86% of respondents conducted an internal security audit in the last two years that revealed an unaddressed vulnerability. Furthermore, the most common vulnerability findings were related to the operating system (41%) and configuration (40%).
Champions are recognizing that with the breakdown of the enterprise perimeter, audits are no longer enough to guarantee protection from threats. The mainframe must also be proactively secured, with real-time visibility and SIEM integration to enable fast detection and response by security operations center (SOC) teams. This is also critical for the evolution to an autonomous digital enterprise (ADE). To continuously protect against vulnerabilities, malicious actions, and data theft businesses should consider:
■ Having the ability to halt suspicious and known malicious actions before systems are compromised. This can be accomplished through automated protection, detection, and response.
■ Ensuring real-time visibility for security responders and operations teams so that they can rapidly close the window of opportunity for attackers. This could be the difference between a secure platform and harmful attack.
■ Collecting actionable intelligence for incident response. To do this, it is important for data to be correlated across multiple systems and translated into common security terms for clarity and context.
Innovating to Meet Rising Digital Demands
Enterprises are moving quickly to keep pace with the rising demand for new applications and services and deliver a transcendent customer experience, which is a key tenet of the ADE, to both their employees and customers. According to our survey, champions update their mainframe applications more frequently — and want to further accelerate delivery. They've made Agile/DevOps a staple of development across the enterprise, including in mainframe-only environments, and it's paying off with rapid return on investment (ROI).
Champions are realizing the broad benefits that come from DevOps, which include:
■ Improving IT infrastructure stability and the quality of deployed applications.
■ Automating manual tasks to reduce errors and free development staff to work on high-value initiatives.
■ Leveraging modern development tools to attract new talent to create new innovations on the platform.
Overall, the results of the survey show that the platform will be an integral part of organizations' workload infrastructure for decades to come. In a year defined by sharp increases in digital activities from remote working to online banking, commerce, and entertainment, businesses counted on their mainframe to handle new levels of unpredictability. As enterprise evolution continues, the mainframe will help organizations evolve to ADEs, where competitive differentiation is enabled by agility, customer centricity, and actionable insights.
A long-running study of DevOps practices ... suggests that any historical gains in MTTR reduction have now plateaued. For years now, the time it takes to restore services has stayed about the same: less than a day for high performers but up to a week for middle-tier teams and up to a month for laggards. The fact that progress is flat despite big investments in people, tools and automation is a cause for concern ...
Companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall, according to 2023 IT Trends Report: Lessons From Observability Leaders, a report from SolarWinds ...
Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...
Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...
Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp. This represents an increase from 2022 when only 21% reported feeling very confident ...
A large majority of organizations employ more than one cloud automation solution, and this practice creates significant challenges that are resulting in delays and added costs for businesses, according to Why companies lose efficiency and compliance with cloud automation solutions from Broadcom ...