Ivanti, backed by Clearlake Capital Group, L.P. and TA Associates, closed the acquisition of Cherwell Software, a provider in enterprise service management solutions. The terms of the transaction were not disclosed.
This business combination cements Ivanti’s position an enterprise service management vendor offering end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge. It also accelerates Ivanti’s innovation at the intersection of unified endpoint management, zero trust security, and enterprise service management.
Jim Schaper, Ivanti Chairman and CEO, said: “Together, we will build a deeper and more vertically oriented enterprise service management solution that delivers excellent experiences for every employee wherever they work, while enabling IT teams to improve operational speed, cost, and accuracy of service. We look forward to integrating the best functionalities of our complimentary technologies, expanding the reach of our Ivanti Neurons platform, and enabling customers to further maximize their business outcomes.”
Ivanti is committed to maintaining and investing in both Cherwell and Ivanti service management solutions while working to converge the best aspects of each. For example, Ivanti plans to integrate Cherwell’s no-code and low-code applications. The Ivanti Neurons platform will connect the best-of-both enterprise service management portfolio with the company’s unified endpoint management and zero trust security solutions, providing a single pane of glass for enterprises to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users.
“This transaction will strengthen Ivanti’s capabilities beyond the core of ITSM and into other lines of business, in addition to enhancing its low/no-code offerings,” said Adam Holtby, Principal Analyst at Omdia. “Extending service management practices and principles beyond just the IT department has become a key digital transformation enabler, supporting organizations in delivering the best support and employee experiences possible. The combined capabilities will enable Ivanti customers to automate and improve end-to-end service delivery across all endpoints, from cloud to the IoT edge. This is critical as employees today expect a personal and immediate resolution for issues impacting their ability to remain productive, regardless of where they are working from or what devices they are using.”
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