Ivanti to Integrate Cherwell ITSM Solutions with Ivanti Neurons Platform
June 07, 2021
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Ivanti announced its vision for the convergence of Ivanti and Cherwell solutions, continuing its plans to layer on hyper-automation with the Ivanti Neurons platform to self-service, self-heal and self-secure the Everywhere Workplace.

Every line of business can now benefit from the combination of technologies from Ivanti and Cherwell and apply hyper-automation to deal with increased IT demand and complexity in today’s hybrid and remote work environment.

Ivanti acquired Cherwell in March 2021 to expand the reach of its Ivanti Neurons platform, and to help cement Ivanti’s position as one of the only enterprise service management vendors to offer end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge. With a converged roadmap, Ivanti is integrating the platforms and introducing innovations in a way that will benefit both Ivanti and Cherwell customers.

“Integrating Cherwell with the Ivanti Neurons solutions has already benefitted existing Cherwell customers in a number of ways,” said Nayaki Nayyar, President, Service Management Solutions, and Chief Product Officer at Ivanti. “Through the introduction of self-healing, self-securing and improved self-service capabilities to the Cherwell solutions, we have accelerated the roadmap significantly. We are committed to the success of every customer, and they can also expect to benefit from a more frequent and regular cadence of product releases.”

“The potential uses for service management tools has evolved past its roots in IT support,” said Adam Holtby, Principal Analyst at Omdia. “As covered in our recent report on Enterprise Service Management, the acquisitions made by Ivanti have significantly strengthened its offering and the way that it supports digital workspace initiatives.”

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