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Kandji Integrates with ServiceNow

Kandji, an Apple device management and security platform, announced an integration with ServiceNow that will enable a seamless connection between Kandji and ServiceNow, automatically syncing the latest Apple fleet data from Kandji to the ServiceNow Configuration Management Database (CMDB).

The joint effort will enable Kandji to create better experiences and drive value for customers built with ServiceNow.

ServiceNow’s expansive partner ecosystem and partner program are critical in supporting the $220 billion market opportunity for the Now Platform. The revamped ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers in their digital transformation efforts.

As a Registered Build Partner, the certified integration will allow ServiceNow administrators to utilize Kandji-managed device data in their onboarding, hardware management, and service delivery workflows. A key aspect of this integration is that Kandji will continuously, and in real-time, push device data to ServiceNow's CMDB, a unique differentiation in the Apple device management market.

With the integration, ServiceNow customers will experience a streamlined and automated way to bring device data into their present CMDB without having to build a new custom solution. Data about devices managed by Kandji—such as device name, model name, and serial number—will be automatically synchronized using the ServiceNow API. In addition, when a device enrolls into Kandji or when information about an enrolled device is updated, the integration will detect the change and push it to the customer’s ServiceNow instance to create a new device record or update an existing one.

“Nearly half of IT professionals agree that increased visibility across their entire Apple fleet would improve how they manage Apple devices. This integration will solve a key business need for organizations by providing consolidated data in their IT management platform, said Weldon Dodd, SVP, Community at Kandji. “Combining Kandji’s comprehensive device management platform with ServiceNow’s unparalleled enterprise resource management capabilities will enable organizations to maintain a secure and productive workforce.”

“Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, senior vice president of global partnerships at ServiceNow. “Kandji’s integration will extend our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform. I am thrilled to see the continued innovation we will achieve together to help organizations succeed in the era of digital business.”

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Kandji Integrates with ServiceNow

Kandji, an Apple device management and security platform, announced an integration with ServiceNow that will enable a seamless connection between Kandji and ServiceNow, automatically syncing the latest Apple fleet data from Kandji to the ServiceNow Configuration Management Database (CMDB).

The joint effort will enable Kandji to create better experiences and drive value for customers built with ServiceNow.

ServiceNow’s expansive partner ecosystem and partner program are critical in supporting the $220 billion market opportunity for the Now Platform. The revamped ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers in their digital transformation efforts.

As a Registered Build Partner, the certified integration will allow ServiceNow administrators to utilize Kandji-managed device data in their onboarding, hardware management, and service delivery workflows. A key aspect of this integration is that Kandji will continuously, and in real-time, push device data to ServiceNow's CMDB, a unique differentiation in the Apple device management market.

With the integration, ServiceNow customers will experience a streamlined and automated way to bring device data into their present CMDB without having to build a new custom solution. Data about devices managed by Kandji—such as device name, model name, and serial number—will be automatically synchronized using the ServiceNow API. In addition, when a device enrolls into Kandji or when information about an enrolled device is updated, the integration will detect the change and push it to the customer’s ServiceNow instance to create a new device record or update an existing one.

“Nearly half of IT professionals agree that increased visibility across their entire Apple fleet would improve how they manage Apple devices. This integration will solve a key business need for organizations by providing consolidated data in their IT management platform, said Weldon Dodd, SVP, Community at Kandji. “Combining Kandji’s comprehensive device management platform with ServiceNow’s unparalleled enterprise resource management capabilities will enable organizations to maintain a secure and productive workforce.”

“Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, senior vice president of global partnerships at ServiceNow. “Kandji’s integration will extend our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform. I am thrilled to see the continued innovation we will achieve together to help organizations succeed in the era of digital business.”

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AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...