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Kaseya Introduces Entry Level Cloud-Based ITSM

Kaseya expanded its product line to offer a new entry-level cloud-based IT systems management solution.

With unique pricing, the entry-level Foundation solution allows IT professionals to enhance their break-fix processes with basic IT automation functionality at an affordable administrator-based price.

The new solution complements existing Essentials and Advanced cloud-based product bundles to offer something for every IT professional with varied job requirements and responsibilities.

“We’ve received many inquiries from small IT departments and service providers that want to embrace a more efficient remote break-fix approach and aren’t yet looking for the full IT Automation of Kaseya. In order to address this growing demand, we’ve created a new entry-level SaaS offering aimed specifically at this market. Our new Foundation offering enables those new to the IT systems management to come out and test drive,” said Bob Davis, CMO, Kaseya. “Additionally, we’re excited to now offer an ecommerce option on our website so you can buy from Kaseya 24x7 to suit your IT needs accordingly.”

The Foundation bundle is a SaaS solution that gives IT administrators access to the power of the Kaseya platform with pre-configured content and policies.

Foundation also provides options to add on antivirus and data backup modules. The base bundle includes:

- Per administrator pricing, unlimited seats

- Windows, Mac, Linux, iOS, Android and Blackberry Device support

- Remote Control

- Audit and Inventory

- Alerting

- Reports and Dashboards

- Windows Patch Updates

- Standard Policies

The Essentials solution is aimed at the managed service provider and IT professional that needs a more robust IT systems management platform that delivers additional automation options including the ability to create custom policies and schedules with optional add-on modules.

This offering includes full versions of all the elements in Foundation plus the following:

- Customization with Agent Procedures and Scripting

- Network Discovery Ticketing

- Time Tracking

- Service Billing and Service Desk Included for Managed Service Providers

The Advanced solution is designed for the experienced IT professional and managed service provider who requires advanced automation, compliance, monitoring, as well as ITIL Service Desk templates.

This solution includes all the elements in Essentials plus the following:

- Desktop Migration

- Desktop Policy and Intel vPro Management

- Directory Services

- Service Desk with ITIL Templates

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Kaseya Introduces Entry Level Cloud-Based ITSM

Kaseya expanded its product line to offer a new entry-level cloud-based IT systems management solution.

With unique pricing, the entry-level Foundation solution allows IT professionals to enhance their break-fix processes with basic IT automation functionality at an affordable administrator-based price.

The new solution complements existing Essentials and Advanced cloud-based product bundles to offer something for every IT professional with varied job requirements and responsibilities.

“We’ve received many inquiries from small IT departments and service providers that want to embrace a more efficient remote break-fix approach and aren’t yet looking for the full IT Automation of Kaseya. In order to address this growing demand, we’ve created a new entry-level SaaS offering aimed specifically at this market. Our new Foundation offering enables those new to the IT systems management to come out and test drive,” said Bob Davis, CMO, Kaseya. “Additionally, we’re excited to now offer an ecommerce option on our website so you can buy from Kaseya 24x7 to suit your IT needs accordingly.”

The Foundation bundle is a SaaS solution that gives IT administrators access to the power of the Kaseya platform with pre-configured content and policies.

Foundation also provides options to add on antivirus and data backup modules. The base bundle includes:

- Per administrator pricing, unlimited seats

- Windows, Mac, Linux, iOS, Android and Blackberry Device support

- Remote Control

- Audit and Inventory

- Alerting

- Reports and Dashboards

- Windows Patch Updates

- Standard Policies

The Essentials solution is aimed at the managed service provider and IT professional that needs a more robust IT systems management platform that delivers additional automation options including the ability to create custom policies and schedules with optional add-on modules.

This offering includes full versions of all the elements in Foundation plus the following:

- Customization with Agent Procedures and Scripting

- Network Discovery Ticketing

- Time Tracking

- Service Billing and Service Desk Included for Managed Service Providers

The Advanced solution is designed for the experienced IT professional and managed service provider who requires advanced automation, compliance, monitoring, as well as ITIL Service Desk templates.

This solution includes all the elements in Essentials plus the following:

- Desktop Migration

- Desktop Policy and Intel vPro Management

- Directory Services

- Service Desk with ITIL Templates

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...