Kaseya Introduces Entry Level Cloud-Based ITSM
July 16, 2012
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Kaseya expanded its product line to offer a new entry-level cloud-based IT systems management solution.

With unique pricing, the entry-level Foundation solution allows IT professionals to enhance their break-fix processes with basic IT automation functionality at an affordable administrator-based price.

The new solution complements existing Essentials and Advanced cloud-based product bundles to offer something for every IT professional with varied job requirements and responsibilities.

“We’ve received many inquiries from small IT departments and service providers that want to embrace a more efficient remote break-fix approach and aren’t yet looking for the full IT Automation of Kaseya. In order to address this growing demand, we’ve created a new entry-level SaaS offering aimed specifically at this market. Our new Foundation offering enables those new to the IT systems management to come out and test drive,” said Bob Davis, CMO, Kaseya. “Additionally, we’re excited to now offer an ecommerce option on our website so you can buy from Kaseya 24x7 to suit your IT needs accordingly.”

The Foundation bundle is a SaaS solution that gives IT administrators access to the power of the Kaseya platform with pre-configured content and policies.

Foundation also provides options to add on antivirus and data backup modules. The base bundle includes:

- Per administrator pricing, unlimited seats

- Windows, Mac, Linux, iOS, Android and Blackberry Device support

- Remote Control

- Audit and Inventory

- Alerting

- Reports and Dashboards

- Windows Patch Updates

- Standard Policies

The Essentials solution is aimed at the managed service provider and IT professional that needs a more robust IT systems management platform that delivers additional automation options including the ability to create custom policies and schedules with optional add-on modules.

This offering includes full versions of all the elements in Foundation plus the following:

- Customization with Agent Procedures and Scripting

- Network Discovery Ticketing

- Time Tracking

- Service Billing and Service Desk Included for Managed Service Providers

The Advanced solution is designed for the experienced IT professional and managed service provider who requires advanced automation, compliance, monitoring, as well as ITIL Service Desk templates.

This solution includes all the elements in Essentials plus the following:

- Desktop Migration

- Desktop Policy and Intel vPro Management

- Directory Services

- Service Desk with ITIL Templates

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