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Keeping Your Business Stable When Going Through an IT Disaster

Nazy Fouladirad
Tevora

Technology is the primary driver of most businesses today. It's used in everything from managing employees, to financial planning, and ordering processing.

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization.

It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this:

Outline Your Recovery Objectives

One of the most fundamental things to consider before an IT disaster takes place is what your primary recovery objectives are. This ultimately should come down to understanding two very important business metrics — your Recovery Time Objective (RTO) and Recovery Point Objective (RPO).

  • RTO should be viewed as the deadline you have to meet certain recovery objectives. This essentially identifies the longest amount of time systems or applications can be down before it leads to critical disruptions.
  • RPO represents acceptable levels of data loss. After exceeding this metric, there will be large financial implications that take place.

Knowing each of these metrics is critical for keeping any recovery initiatives you have in place prioritized in the right areas.

Have a Solid Backup Strategy

Getting through an unplanned IT disruption is all about having the right redundancy controls in place ahead of time. This makes sure that a single point of failure doesn't lead to larger, more catastrophic consequences.

One of the most important redundancy controls you can implement is regular data backups. A good starting point for this process is to follow the 3-2-1 rule:

  • Always keep three copies of your backups
  • Maintain at least two different backup formats
  • Keep one of your backups stored off-site and outside your connected network

This strategy ensures that you have multiple ways to access safe, working backups of your systems. Even if one or more backups become compromised during an attack, you'll still have a clean one to use during recovery efforts if needed.

Build an Effective Communication Strategy

Whenever an IT crisis hits, there can be a lot of internal chaos in its wake. Because of this, you should have an effective communication strategy already ironed out and given to applicable stakeholders.

This strategy should encompass all of the critical parties involved in recovery processes, whether they're part of the business or external partners. The strategy should clearly outline how employees are alerted to a major IT issue and any alternative workflows necessary to keep core operations running.

If external communication to customers is required, it's important to have pre-drafted PR templates accessible to ensure that the messaging and tone of the information are in alignment with any business or industry requirements. Many states and compliance frameworks require notifications to affected parties when data is exposed, so make sure you're aware of the requirements that apply to your business.

Regularly Test Your Disaster Recovery Plans

A disaster recovery plan that just sits in a binder is useless. It needs to be a living document that your team regularly reviews and practices.

Running regular drills and recovery simulations can help you identify any major gaps in your plan, as well as locate any bottlenecks that could slow down progress in a real emergency. You can also improve this effort by hiring outside penetration testers who can help to uncover deeper-rooted vulnerabilities that could be exploited. This information can ensure that the recovery plans are thorough enough to cover all potential areas of disruption while also helping the business to improve its security posture.

The more effort you put into disaster recovery planning, the better muscle memory your teams will have when carrying out their assigned tasks.

Establish Clear Governance Policies

In the midst of an emergency, understanding both the technical and legal requirements associated with recovery efforts is critical.

Having clearly documented governance policies is essential here. It can provide your teams with the step-by-step guidance they need to not only get critical systems up and running but also ensure they follow important compliance requirements applicable to the business.

Using pre-established security frameworks like NIST or ISO is one way to ensure that these policies and procedures align with best practices, minimizing any exposure the business might have to data compromise and the legal consequences that can come with it.

Help to Make Your Business More Resilient

IT disruptions can happen at any time and for all types of reasons. However, this doesn't mean your business can't be adequately prepared for them. 

By making disaster recovery a core part of your business continuity strategy, you can build more resilient operations moving forward.

Nazy Fouladirad is President and COO of Tevora

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Keeping Your Business Stable When Going Through an IT Disaster

Nazy Fouladirad
Tevora

Technology is the primary driver of most businesses today. It's used in everything from managing employees, to financial planning, and ordering processing.

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization.

It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this:

Outline Your Recovery Objectives

One of the most fundamental things to consider before an IT disaster takes place is what your primary recovery objectives are. This ultimately should come down to understanding two very important business metrics — your Recovery Time Objective (RTO) and Recovery Point Objective (RPO).

  • RTO should be viewed as the deadline you have to meet certain recovery objectives. This essentially identifies the longest amount of time systems or applications can be down before it leads to critical disruptions.
  • RPO represents acceptable levels of data loss. After exceeding this metric, there will be large financial implications that take place.

Knowing each of these metrics is critical for keeping any recovery initiatives you have in place prioritized in the right areas.

Have a Solid Backup Strategy

Getting through an unplanned IT disruption is all about having the right redundancy controls in place ahead of time. This makes sure that a single point of failure doesn't lead to larger, more catastrophic consequences.

One of the most important redundancy controls you can implement is regular data backups. A good starting point for this process is to follow the 3-2-1 rule:

  • Always keep three copies of your backups
  • Maintain at least two different backup formats
  • Keep one of your backups stored off-site and outside your connected network

This strategy ensures that you have multiple ways to access safe, working backups of your systems. Even if one or more backups become compromised during an attack, you'll still have a clean one to use during recovery efforts if needed.

Build an Effective Communication Strategy

Whenever an IT crisis hits, there can be a lot of internal chaos in its wake. Because of this, you should have an effective communication strategy already ironed out and given to applicable stakeholders.

This strategy should encompass all of the critical parties involved in recovery processes, whether they're part of the business or external partners. The strategy should clearly outline how employees are alerted to a major IT issue and any alternative workflows necessary to keep core operations running.

If external communication to customers is required, it's important to have pre-drafted PR templates accessible to ensure that the messaging and tone of the information are in alignment with any business or industry requirements. Many states and compliance frameworks require notifications to affected parties when data is exposed, so make sure you're aware of the requirements that apply to your business.

Regularly Test Your Disaster Recovery Plans

A disaster recovery plan that just sits in a binder is useless. It needs to be a living document that your team regularly reviews and practices.

Running regular drills and recovery simulations can help you identify any major gaps in your plan, as well as locate any bottlenecks that could slow down progress in a real emergency. You can also improve this effort by hiring outside penetration testers who can help to uncover deeper-rooted vulnerabilities that could be exploited. This information can ensure that the recovery plans are thorough enough to cover all potential areas of disruption while also helping the business to improve its security posture.

The more effort you put into disaster recovery planning, the better muscle memory your teams will have when carrying out their assigned tasks.

Establish Clear Governance Policies

In the midst of an emergency, understanding both the technical and legal requirements associated with recovery efforts is critical.

Having clearly documented governance policies is essential here. It can provide your teams with the step-by-step guidance they need to not only get critical systems up and running but also ensure they follow important compliance requirements applicable to the business.

Using pre-established security frameworks like NIST or ISO is one way to ensure that these policies and procedures align with best practices, minimizing any exposure the business might have to data compromise and the legal consequences that can come with it.

Help to Make Your Business More Resilient

IT disruptions can happen at any time and for all types of reasons. However, this doesn't mean your business can't be adequately prepared for them. 

By making disaster recovery a core part of your business continuity strategy, you can build more resilient operations moving forward.

Nazy Fouladirad is President and COO of Tevora

Hot Topics

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...