Key NetOps Priorities for 2021 and 2022
December 01, 2021

Jay Botelho
LiveAction

Share this

Today, business transformation is being driven by remote workforces, the proliferation of data, increasing IT complexity and decreasing budgets and resources. And there's never been a better time to optimize IT efficiency through infrastructure modernization initiatives. The reality is that applications and data no longer need to reside on-premises. The migration to public, hybrid cloud, and SD-WAN environments are adding even more complexity to the daunting task of managing and monitoring the network. As global and emerging technology trends continue to drive the network to evolve at an accelerated pace, we wanted to better understand the current trends and challenges these teams face.

As a result, LiveAction conducted a survey of networking professionals that on average manage more than 500 networking devices at organizations with more than 600 employees. Let's dive into four of the key insights revealed in this report.

1. Deploying or expanding SD-WAN solutions remains the top network transformation priority

The highest priority projects for 2022 are not surprisingly aligned with a move away from antiquated technology in favor of optimized digital agility, security, and cost savings.

According to the survey, 23.5% of respondents claim that SD-WAN adoption is the top network transformation project of 2021, and 28% stated it will remain the top project for 2022 (it was also the top response from a similar survey in 2020). This is likely driven by increases in cloud-oriented deployments that drive complexity, leaving many NetOps teams struggling to gain the visibility needed to manage the performance of SD-WAN deployments.

2. Improving application performance across the entire network is key to refining network operations

Fast, secure, and reliable connections continue to be a foundational component for a business's success. Network downtime is not only disruptive but an incredibly costly mistake that increases by the minute.

When it comes to improving network operations, 20.4% stated that application performance was the top priority. This was followed closely by end-to-end network monitoring.

Today's workers need steady and consistent access to collaborative applications — a priority for many of those we surveyed. Again, highlighting that organizations have a low tolerance for the disruption and downtime associated with poor application performance.

3. Artificial Intelligence and Machine Learning (AIOps) are driving most network technology decisions

Artificial Intelligence (AI) and Machine Learning (ML) can address complex challenges in real-time based on its ability to intelligently detect and recognize malicious or abnormal activities on the network.

AI-powered networks utilized by the healthcare industry have seen a tremendous boom in recent years, empowering medical professionals with quick decisions about patients.

NetOps teams, including those we surveyed, show an increased interest in AIOps or advanced analytical tools that can assist in baselining and monitoring complex data. Not surprisingly, technology decisions continue to be driven by advances in AI and ML technologies with more than 33% of respondents identifying it as a disruptive force that continues to influence their buying decisions.

When looking to 2022, nearly 16% of respondents identified SASE as an area that will increasingly impact decisions.

4. Business goals are heavily tied to collaboration between NetOps and SecOps

Enterprises understand that their network is no longer a collection of technology assets but a core component to business success. To deliver maximum value and easily support future initiatives, organizations must ensure the network meets business objectives, have full network and application visibility for better decisions, and reduce the cost of operating the network.

Increasing visibility, creating a more secure environment, and expanding upon cloud-first strategies are all high priorities for NetOps. Security was overwhelmingly the leading factor among NetOps professionals concerned with meeting business goals. The survey found that nearly 45% of respondents are focused on improving security. In addition, 17.5% of respondents are focused on improving collaboration between NetOps and SecOps to be more agile and reduce operational costs. This need for more visibility across teams is crucial for collaboration around network performance and security.

It's no secret that IT organizations are adopting disruptive technologies like SD-WAN and cloud, to support digital transformation. Unfortunately, network operations teams often lack the visibility to successfully enable these data-driven change initiatives. This report highlights some of the key area's teams are focused on now and as they move into 2022. It's clear that companies are working to better manage large and complex networks by unifying and simplifying the collection, correlation, and presentation of the application and network data, making it actionable for network management teams.

Jay Botelho is Director of Engineering at LiveAction
Share this

The Latest

January 18, 2022

As part of APMdigest's list of 2022 predictions, industry experts offer thoughtful, insightful, and often controversial predictions on how Network Performance Management (NPM) and related technologies will evolve and impact business in 2022 ...

January 13, 2022

Gartner highlighted 6 trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

January 11, 2022

Technology is now foundational to financial companies' operations with many institutions relying on tech to deliver critical services. As a result, uptime is essential to customer satisfaction and company success, and systems must be subject to continuous monitoring. But modern IT architectures are disparate, complex and interconnected, and the data is too voluminous for the human mind to handle. Enter AIOps ...

January 11, 2022

Having a variety of tools to choose from creates challenges in telemetry data collection. Organizations find themselves managing multiple libraries for logging, metrics, and traces, with each vendor having its own APIs, SDKs, agents, and collectors. An open source, community-driven approach to observability will gain steam in 2022 to remove unnecessary complications by tapping into the latest advancements in observability practice ...

January 10, 2022

These are the trends that will set up your engineers and developers to deliver amazing software that powers amazing digital experiences that fuel your organization's growth in 2022 — and beyond ...

January 06, 2022

In a world where digital services have become a critical part of how we go about our daily lives, the risk of undergoing an outage has become even more significant. Outages can range in severity and impact companies of every size — while outages from larger companies in the social media space or a cloud provider tend to receive a lot of coverage, application downtime from even the most targeted companies can disrupt users' personal and business operations ...

January 05, 2022

Move fast and break things: A phrase that has been a rallying cry for many SREs and DevOps practitioners. After all, these teams are charged with delivering rapid and unceasing innovation to wow customers and keep pace with competitors. But today's society doesn't tolerate broken things (aka downtime). So, what if you can move fast and not break things? Or at least, move fast and rapidly identify or even predict broken things? It's high time to rethink the old rallying cry, and with AI and observability working in tandem, it's possible ...

January 04, 2022

AIOps is still relatively new compared to existing technologies such as enterprise data warehouses, and early on many AIOps projects suffered hiccups, the aftereffects of which are still felt today. That's why, for some IT Ops teams and leaders, the prospect of transforming their IT operations using AIOps is a cause for concern ...

December 16, 2021

This year is the first time APMdigest is posting a separate list of Remote Work Predictions. Due to the drastic changes in the way we work and do business since the COVID pandemic started, and how significantly these changes have impacted IT operations, APMdigest asked industry experts — from analysts and consultants to users and the top vendors — how they think the work from home (WFH) revolution will evolve into 2022, with a special focus on IT operations and performance. Here are some very interesting and insightful predictions that may change what you think about the future of work and IT ...

December 15, 2021

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry, and related technologies will evolve and impact business in 2022. Part 6 covers the user experience ...