Knoa Software announced Knoa Analytics, a new component of Knoa UEM, which is also sold by SAP as SAP User Experience Management (SAP UEM) by Knoa.
This new analytics platform extends and complements the current product offering with a new set of analytical capabilities geared towards accelerating adoption on enterprise software such as SAP, increasing user productivity, and offering more intuitive insights into business performance, as well as team-level and project-based collaboration.
The new component delivers enhanced analytical capabilities to help organizations leverage Knoa’s unique user experience data for key business initiatives, such as migrating to SAP S/4HANA and cloud-based enterprise solutions, prioritizing automation initiatives, and optimizing and managing efficiencies of a remote workforce.
The Knoa Analytics platform provides a new layer of insights into user interactions with SAP and non-SAP applications, enabling business and IT stakeholders to drive faster value for technology initiatives.
“We’ve been working closely with customers and partners, to better understand how Knoa’s unique data can be applied to solve critical business challenges,” said Bogdan Nica, VP of Product and Services, Knoa. “As a result of this collaboration, we were able to identify and launch key new capabilities that we believe will help customers drive accelerated value with our solutions.”
Key highlights of the new analytics platform include:
- Guided access to data, for faster onboarding of new users
- Use case-specific analytics for top priorities such as S/4HANA migrations and user enablement
- New analytics in support of Robotic Process Automation (RPA) initiatives
- Exploratory reports for open-ended analysis of the data, targeted to expert users
- Financial models for computing the business impact of IT projects, based on Knoa’s user experience metrics
- Collaboration and productivity features, such as ability to create and share projects
“Knoa is executing on our vision to provide insightful user analytics to drive successful digital transformation projects and improve software adoption. We are delivering an innovative user analytics solution for organizations to realize the full value of enterprise applications,” said Brian Berns, CEO of Knoa. “Many business leaders are flying blind when it comes to understanding the efficiencies of their most valued resource, their employees, in their interaction with business applications. This has been further exacerbated by the transition of the workplace to a remote access dynamic, requiring business leaders to deploy technology innovations to ensure employee productivity and engagement. Our goal is to bridge that usability and user productivity gap and, with this release, we are re-affirming that commitment to our customers.”
The Knoa Analytics application will be available in Q3 2020 to all new and existing Knoa cloud customers, as an add-on to the standard SAP UEM by Knoa cloud-based subscription, for no additional cost. Initially, the add-on is available for cloud deployments only, but an on-premises deployment model is part of the future roadmap.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...