Skip to main content

Knoa Analytics Introduced

Knoa Software announced Knoa Analytics, a new component of Knoa UEM, which is also sold by SAP as SAP User Experience Management (SAP UEM) by Knoa.

This new analytics platform extends and complements the current product offering with a new set of analytical capabilities geared towards accelerating adoption on enterprise software such as SAP, increasing user productivity, and offering more intuitive insights into business performance, as well as team-level and project-based collaboration.

The new component delivers enhanced analytical capabilities to help organizations leverage Knoa’s unique user experience data for key business initiatives, such as migrating to SAP S/4HANA and cloud-based enterprise solutions, prioritizing automation initiatives, and optimizing and managing efficiencies of a remote workforce.

The Knoa Analytics platform provides a new layer of insights into user interactions with SAP and non-SAP applications, enabling business and IT stakeholders to drive faster value for technology initiatives.

“We’ve been working closely with customers and partners, to better understand how Knoa’s unique data can be applied to solve critical business challenges,” said Bogdan Nica, VP of Product and Services, Knoa. “As a result of this collaboration, we were able to identify and launch key new capabilities that we believe will help customers drive accelerated value with our solutions.”

Key highlights of the new analytics platform include:

- Guided access to data, for faster onboarding of new users

- Use case-specific analytics for top priorities such as S/4HANA migrations and user enablement

- New analytics in support of Robotic Process Automation (RPA) initiatives

- Exploratory reports for open-ended analysis of the data, targeted to expert users

- Financial models for computing the business impact of IT projects, based on Knoa’s user experience metrics

- Collaboration and productivity features, such as ability to create and share projects

“Knoa is executing on our vision to provide insightful user analytics to drive successful digital transformation projects and improve software adoption. We are delivering an innovative user analytics solution for organizations to realize the full value of enterprise applications,” said Brian Berns, CEO of Knoa. “Many business leaders are flying blind when it comes to understanding the efficiencies of their most valued resource, their employees, in their interaction with business applications. This has been further exacerbated by the transition of the workplace to a remote access dynamic, requiring business leaders to deploy technology innovations to ensure employee productivity and engagement. Our goal is to bridge that usability and user productivity gap and, with this release, we are re-affirming that commitment to our customers.”

The Knoa Analytics application will be available in Q3 2020 to all new and existing Knoa cloud customers, as an add-on to the standard SAP UEM by Knoa cloud-based subscription, for no additional cost. Initially, the add-on is available for cloud deployments only, but an on-premises deployment model is part of the future roadmap.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Knoa Analytics Introduced

Knoa Software announced Knoa Analytics, a new component of Knoa UEM, which is also sold by SAP as SAP User Experience Management (SAP UEM) by Knoa.

This new analytics platform extends and complements the current product offering with a new set of analytical capabilities geared towards accelerating adoption on enterprise software such as SAP, increasing user productivity, and offering more intuitive insights into business performance, as well as team-level and project-based collaboration.

The new component delivers enhanced analytical capabilities to help organizations leverage Knoa’s unique user experience data for key business initiatives, such as migrating to SAP S/4HANA and cloud-based enterprise solutions, prioritizing automation initiatives, and optimizing and managing efficiencies of a remote workforce.

The Knoa Analytics platform provides a new layer of insights into user interactions with SAP and non-SAP applications, enabling business and IT stakeholders to drive faster value for technology initiatives.

“We’ve been working closely with customers and partners, to better understand how Knoa’s unique data can be applied to solve critical business challenges,” said Bogdan Nica, VP of Product and Services, Knoa. “As a result of this collaboration, we were able to identify and launch key new capabilities that we believe will help customers drive accelerated value with our solutions.”

Key highlights of the new analytics platform include:

- Guided access to data, for faster onboarding of new users

- Use case-specific analytics for top priorities such as S/4HANA migrations and user enablement

- New analytics in support of Robotic Process Automation (RPA) initiatives

- Exploratory reports for open-ended analysis of the data, targeted to expert users

- Financial models for computing the business impact of IT projects, based on Knoa’s user experience metrics

- Collaboration and productivity features, such as ability to create and share projects

“Knoa is executing on our vision to provide insightful user analytics to drive successful digital transformation projects and improve software adoption. We are delivering an innovative user analytics solution for organizations to realize the full value of enterprise applications,” said Brian Berns, CEO of Knoa. “Many business leaders are flying blind when it comes to understanding the efficiencies of their most valued resource, their employees, in their interaction with business applications. This has been further exacerbated by the transition of the workplace to a remote access dynamic, requiring business leaders to deploy technology innovations to ensure employee productivity and engagement. Our goal is to bridge that usability and user productivity gap and, with this release, we are re-affirming that commitment to our customers.”

The Knoa Analytics application will be available in Q3 2020 to all new and existing Knoa cloud customers, as an add-on to the standard SAP UEM by Knoa cloud-based subscription, for no additional cost. Initially, the add-on is available for cloud deployments only, but an on-premises deployment model is part of the future roadmap.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...