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Knoa ROI Calculator Released

Knoa Software announced the availability of two ROI tools to help prospects and customers with quantifying the business impact of user experience initiatives.

The new Knoa ROI Calculator and the financial impact analytics included in the Knoa Analytics application enable organizations to quantify the ROI of their own user experience initiatives, in the context of their digital transformation projects.

“Organizations that leverage Knoa’s UEM software can be confident that their usage of their enterprise applications (SAP, Oracle, etc.) is truly optimized,” said Brian Berns, CEO, Knoa Software. “Knoa UEM drives improvements across all business execution areas, resulting in increased user adoption, high productivity, seamless process execution and, ultimately, improved business results.”

The Knoa ROI Calculator enables businesses to estimate the cost savings they would derive from using Knoa UEM in their own environment to drive increased efficiency of their workforce and business operations. According to a recent IDC survey of Knoa customers, enterprises using Knoa UEM report an average three-year ROI of 671% and increased gross user productivity of 15%, as well as efficiency gains of 30% for business processes teams, 31% for incident response, 16% for help desk teams and 21% for security.

The financial impact analytics included in the Knoa Analytics application empower Knoa customers to quantify the impact of digital transformation projects such as cloud migrations by measuring the impact of technology or process changes on user adoption, experience, and productivity. The financial impact reports can also be used to project the potential impact of such initiatives in the early planning stages, and to justify further technology investments.

“Solutions that focus on employee usage analytics in cloud applications should not only allow teams to plan and prioritize the migration process and measure success (or failure) in terms of employee productivity and adoption indications, but they should also offer a clear way to measure the cumulative ROI of the migration, and more importantly, to allow organizations to significantly optimize it. Knoa Software provides a good example of this approach. The company first proved its solution on the SAP ERP suite on large deployments where common before-and-after studies prove either difficult, time consuming or both. It works by capturing metadata about the user experience, a category of software often referred to as UEM or User Experience Management.” (Beagle Research Group, Iterative ROI: A Just In Time Tool for Executives Calculating the Value of Cloud Migration)

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Knoa ROI Calculator Released

Knoa Software announced the availability of two ROI tools to help prospects and customers with quantifying the business impact of user experience initiatives.

The new Knoa ROI Calculator and the financial impact analytics included in the Knoa Analytics application enable organizations to quantify the ROI of their own user experience initiatives, in the context of their digital transformation projects.

“Organizations that leverage Knoa’s UEM software can be confident that their usage of their enterprise applications (SAP, Oracle, etc.) is truly optimized,” said Brian Berns, CEO, Knoa Software. “Knoa UEM drives improvements across all business execution areas, resulting in increased user adoption, high productivity, seamless process execution and, ultimately, improved business results.”

The Knoa ROI Calculator enables businesses to estimate the cost savings they would derive from using Knoa UEM in their own environment to drive increased efficiency of their workforce and business operations. According to a recent IDC survey of Knoa customers, enterprises using Knoa UEM report an average three-year ROI of 671% and increased gross user productivity of 15%, as well as efficiency gains of 30% for business processes teams, 31% for incident response, 16% for help desk teams and 21% for security.

The financial impact analytics included in the Knoa Analytics application empower Knoa customers to quantify the impact of digital transformation projects such as cloud migrations by measuring the impact of technology or process changes on user adoption, experience, and productivity. The financial impact reports can also be used to project the potential impact of such initiatives in the early planning stages, and to justify further technology investments.

“Solutions that focus on employee usage analytics in cloud applications should not only allow teams to plan and prioritize the migration process and measure success (or failure) in terms of employee productivity and adoption indications, but they should also offer a clear way to measure the cumulative ROI of the migration, and more importantly, to allow organizations to significantly optimize it. Knoa Software provides a good example of this approach. The company first proved its solution on the SAP ERP suite on large deployments where common before-and-after studies prove either difficult, time consuming or both. It works by capturing metadata about the user experience, a category of software often referred to as UEM or User Experience Management.” (Beagle Research Group, Iterative ROI: A Just In Time Tool for Executives Calculating the Value of Cloud Migration)

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...