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Knoa ROI Calculator Released

Knoa Software announced the availability of two ROI tools to help prospects and customers with quantifying the business impact of user experience initiatives.

The new Knoa ROI Calculator and the financial impact analytics included in the Knoa Analytics application enable organizations to quantify the ROI of their own user experience initiatives, in the context of their digital transformation projects.

“Organizations that leverage Knoa’s UEM software can be confident that their usage of their enterprise applications (SAP, Oracle, etc.) is truly optimized,” said Brian Berns, CEO, Knoa Software. “Knoa UEM drives improvements across all business execution areas, resulting in increased user adoption, high productivity, seamless process execution and, ultimately, improved business results.”

The Knoa ROI Calculator enables businesses to estimate the cost savings they would derive from using Knoa UEM in their own environment to drive increased efficiency of their workforce and business operations. According to a recent IDC survey of Knoa customers, enterprises using Knoa UEM report an average three-year ROI of 671% and increased gross user productivity of 15%, as well as efficiency gains of 30% for business processes teams, 31% for incident response, 16% for help desk teams and 21% for security.

The financial impact analytics included in the Knoa Analytics application empower Knoa customers to quantify the impact of digital transformation projects such as cloud migrations by measuring the impact of technology or process changes on user adoption, experience, and productivity. The financial impact reports can also be used to project the potential impact of such initiatives in the early planning stages, and to justify further technology investments.

“Solutions that focus on employee usage analytics in cloud applications should not only allow teams to plan and prioritize the migration process and measure success (or failure) in terms of employee productivity and adoption indications, but they should also offer a clear way to measure the cumulative ROI of the migration, and more importantly, to allow organizations to significantly optimize it. Knoa Software provides a good example of this approach. The company first proved its solution on the SAP ERP suite on large deployments where common before-and-after studies prove either difficult, time consuming or both. It works by capturing metadata about the user experience, a category of software often referred to as UEM or User Experience Management.” (Beagle Research Group, Iterative ROI: A Just In Time Tool for Executives Calculating the Value of Cloud Migration)

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Knoa ROI Calculator Released

Knoa Software announced the availability of two ROI tools to help prospects and customers with quantifying the business impact of user experience initiatives.

The new Knoa ROI Calculator and the financial impact analytics included in the Knoa Analytics application enable organizations to quantify the ROI of their own user experience initiatives, in the context of their digital transformation projects.

“Organizations that leverage Knoa’s UEM software can be confident that their usage of their enterprise applications (SAP, Oracle, etc.) is truly optimized,” said Brian Berns, CEO, Knoa Software. “Knoa UEM drives improvements across all business execution areas, resulting in increased user adoption, high productivity, seamless process execution and, ultimately, improved business results.”

The Knoa ROI Calculator enables businesses to estimate the cost savings they would derive from using Knoa UEM in their own environment to drive increased efficiency of their workforce and business operations. According to a recent IDC survey of Knoa customers, enterprises using Knoa UEM report an average three-year ROI of 671% and increased gross user productivity of 15%, as well as efficiency gains of 30% for business processes teams, 31% for incident response, 16% for help desk teams and 21% for security.

The financial impact analytics included in the Knoa Analytics application empower Knoa customers to quantify the impact of digital transformation projects such as cloud migrations by measuring the impact of technology or process changes on user adoption, experience, and productivity. The financial impact reports can also be used to project the potential impact of such initiatives in the early planning stages, and to justify further technology investments.

“Solutions that focus on employee usage analytics in cloud applications should not only allow teams to plan and prioritize the migration process and measure success (or failure) in terms of employee productivity and adoption indications, but they should also offer a clear way to measure the cumulative ROI of the migration, and more importantly, to allow organizations to significantly optimize it. Knoa Software provides a good example of this approach. The company first proved its solution on the SAP ERP suite on large deployments where common before-and-after studies prove either difficult, time consuming or both. It works by capturing metadata about the user experience, a category of software often referred to as UEM or User Experience Management.” (Beagle Research Group, Iterative ROI: A Just In Time Tool for Executives Calculating the Value of Cloud Migration)

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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