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Knoa Software Extends SAP Partnership

Knoa Software announced that its SAP Solution Extension, SAP User Experience Management (SAP UEM) by Knoa, available on SAP Store, will be sold by SAP to complement the SAP Signavio portfolio.

SAP Signavio is a leading solution suite in the business process transformation space. It helps organizations to realize transformations in an agile and holistic way by performing process analysis and mining, modeling processes and journeys, establishing governance, and automating execution. Knoa’s task mining solution for SAP applications complements SAP Signavio Process Intelligence for process mining by providing unique insights into process execution and enabling end-to-end process visibility.

Knoa’s SAP Solution Extension helps customers analyze their business processes at a deeper level by enriching the process data with more granular event logs collected at a single-task level. By correlating this data with process-centric data from SAP Signavio solutions, enterprise organizations can understand how to best optimize their end-to-end business processes.

“The visibility that Knoa provides into how process tasks are executed in SAP solutions, and its smooth integration with SAP Signavio’s process mining capability, helps customers to swiftly identify and detail out actionable opportunities for process improvement and automation,” said Alessandro Manzi, VP of Product Management, SAP Signavio.

Knoa’s task mining solution helps enterprises gain micro-level visibility into as-is processes, monitor process performance, identify bottlenecks, and improve overall process performance. Task mining complements standard process mining technology by capturing how processes are executed through a detailed log of user interactions with the application interface.

“Hundreds of enterprises have benefited from Knoa’s solution to accelerate their digital transformation initiatives,” said Brian Berns, CEO, Knoa Software. “By integrating our solution with SAP Signavio solutions, we bridge a visibility gap that exists in the market today when it comes to understanding full business process execution. Organizations can now maximize the efficiency of their SAP processes, by being able to accurately represent how business processes are executed in real life. It does not matter how optimized a process is if users do not know how to execute it efficiently. To fully optimize it, you also need to improve how users execute the process and remove any productivity bottlenecks.”

“SAP has been selling Knoa’s offering as an SAP Solution Extension for 16 years. We greatly value our SAP partnership, and the Knoa team is very excited to now extend our relationship with SAP by having SAP sell Knoa’s solution alongside the SAP Signavio portfolio,” Berns added.

The Knoa integration with SAP Signavio solutions has been developed in close collaboration with SAP Signavio and EDISON, a leader in Business Process Management, and a premier Knoa and SAP partner.

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Knoa Software Extends SAP Partnership

Knoa Software announced that its SAP Solution Extension, SAP User Experience Management (SAP UEM) by Knoa, available on SAP Store, will be sold by SAP to complement the SAP Signavio portfolio.

SAP Signavio is a leading solution suite in the business process transformation space. It helps organizations to realize transformations in an agile and holistic way by performing process analysis and mining, modeling processes and journeys, establishing governance, and automating execution. Knoa’s task mining solution for SAP applications complements SAP Signavio Process Intelligence for process mining by providing unique insights into process execution and enabling end-to-end process visibility.

Knoa’s SAP Solution Extension helps customers analyze their business processes at a deeper level by enriching the process data with more granular event logs collected at a single-task level. By correlating this data with process-centric data from SAP Signavio solutions, enterprise organizations can understand how to best optimize their end-to-end business processes.

“The visibility that Knoa provides into how process tasks are executed in SAP solutions, and its smooth integration with SAP Signavio’s process mining capability, helps customers to swiftly identify and detail out actionable opportunities for process improvement and automation,” said Alessandro Manzi, VP of Product Management, SAP Signavio.

Knoa’s task mining solution helps enterprises gain micro-level visibility into as-is processes, monitor process performance, identify bottlenecks, and improve overall process performance. Task mining complements standard process mining technology by capturing how processes are executed through a detailed log of user interactions with the application interface.

“Hundreds of enterprises have benefited from Knoa’s solution to accelerate their digital transformation initiatives,” said Brian Berns, CEO, Knoa Software. “By integrating our solution with SAP Signavio solutions, we bridge a visibility gap that exists in the market today when it comes to understanding full business process execution. Organizations can now maximize the efficiency of their SAP processes, by being able to accurately represent how business processes are executed in real life. It does not matter how optimized a process is if users do not know how to execute it efficiently. To fully optimize it, you also need to improve how users execute the process and remove any productivity bottlenecks.”

“SAP has been selling Knoa’s offering as an SAP Solution Extension for 16 years. We greatly value our SAP partnership, and the Knoa team is very excited to now extend our relationship with SAP by having SAP sell Knoa’s solution alongside the SAP Signavio portfolio,” Berns added.

The Knoa integration with SAP Signavio solutions has been developed in close collaboration with SAP Signavio and EDISON, a leader in Business Process Management, and a premier Knoa and SAP partner.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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