
Knoa Software announced that its SAP Solution Extension, SAP User Experience Management (SAP UEM) by Knoa, available on SAP Store, will be sold by SAP to complement the SAP Signavio portfolio.
SAP Signavio is a leading solution suite in the business process transformation space. It helps organizations to realize transformations in an agile and holistic way by performing process analysis and mining, modeling processes and journeys, establishing governance, and automating execution. Knoa’s task mining solution for SAP applications complements SAP Signavio Process Intelligence for process mining by providing unique insights into process execution and enabling end-to-end process visibility.
Knoa’s SAP Solution Extension helps customers analyze their business processes at a deeper level by enriching the process data with more granular event logs collected at a single-task level. By correlating this data with process-centric data from SAP Signavio solutions, enterprise organizations can understand how to best optimize their end-to-end business processes.
“The visibility that Knoa provides into how process tasks are executed in SAP solutions, and its smooth integration with SAP Signavio’s process mining capability, helps customers to swiftly identify and detail out actionable opportunities for process improvement and automation,” said Alessandro Manzi, VP of Product Management, SAP Signavio.
Knoa’s task mining solution helps enterprises gain micro-level visibility into as-is processes, monitor process performance, identify bottlenecks, and improve overall process performance. Task mining complements standard process mining technology by capturing how processes are executed through a detailed log of user interactions with the application interface.
“Hundreds of enterprises have benefited from Knoa’s solution to accelerate their digital transformation initiatives,” said Brian Berns, CEO, Knoa Software. “By integrating our solution with SAP Signavio solutions, we bridge a visibility gap that exists in the market today when it comes to understanding full business process execution. Organizations can now maximize the efficiency of their SAP processes, by being able to accurately represent how business processes are executed in real life. It does not matter how optimized a process is if users do not know how to execute it efficiently. To fully optimize it, you also need to improve how users execute the process and remove any productivity bottlenecks.”
“SAP has been selling Knoa’s offering as an SAP Solution Extension for 16 years. We greatly value our SAP partnership, and the Knoa team is very excited to now extend our relationship with SAP by having SAP sell Knoa’s solution alongside the SAP Signavio portfolio,” Berns added.
The Knoa integration with SAP Signavio solutions has been developed in close collaboration with SAP Signavio and EDISON, a leader in Business Process Management, and a premier Knoa and SAP partner.
The Latest
Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...
For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...
Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...
Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...
For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...
New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...
Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...
In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ...
In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...
When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...