Knoa Software Extends SAP Partnership
January 25, 2024
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Knoa Software announced that its SAP Solution Extension, SAP User Experience Management (SAP UEM) by Knoa, available on SAP Store, will be sold by SAP to complement the SAP Signavio portfolio.

SAP Signavio is a leading solution suite in the business process transformation space. It helps organizations to realize transformations in an agile and holistic way by performing process analysis and mining, modeling processes and journeys, establishing governance, and automating execution. Knoa’s task mining solution for SAP applications complements SAP Signavio Process Intelligence for process mining by providing unique insights into process execution and enabling end-to-end process visibility.

Knoa’s SAP Solution Extension helps customers analyze their business processes at a deeper level by enriching the process data with more granular event logs collected at a single-task level. By correlating this data with process-centric data from SAP Signavio solutions, enterprise organizations can understand how to best optimize their end-to-end business processes.

“The visibility that Knoa provides into how process tasks are executed in SAP solutions, and its smooth integration with SAP Signavio’s process mining capability, helps customers to swiftly identify and detail out actionable opportunities for process improvement and automation,” said Alessandro Manzi, VP of Product Management, SAP Signavio.

Knoa’s task mining solution helps enterprises gain micro-level visibility into as-is processes, monitor process performance, identify bottlenecks, and improve overall process performance. Task mining complements standard process mining technology by capturing how processes are executed through a detailed log of user interactions with the application interface.

“Hundreds of enterprises have benefited from Knoa’s solution to accelerate their digital transformation initiatives,” said Brian Berns, CEO, Knoa Software. “By integrating our solution with SAP Signavio solutions, we bridge a visibility gap that exists in the market today when it comes to understanding full business process execution. Organizations can now maximize the efficiency of their SAP processes, by being able to accurately represent how business processes are executed in real life. It does not matter how optimized a process is if users do not know how to execute it efficiently. To fully optimize it, you also need to improve how users execute the process and remove any productivity bottlenecks.”

“SAP has been selling Knoa’s offering as an SAP Solution Extension for 16 years. We greatly value our SAP partnership, and the Knoa team is very excited to now extend our relationship with SAP by having SAP sell Knoa’s solution alongside the SAP Signavio portfolio,” Berns added.

The Knoa integration with SAP Signavio solutions has been developed in close collaboration with SAP Signavio and EDISON, a leader in Business Process Management, and a premier Knoa and SAP partner.

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