Knoa Software announced that the SAP User Experience Management (SAP UEM) application by Knoa now supports SAP SuccessFactors HCM Suite.
“Knoa is pleased to formally announce the release of SAP UEM by Knoa for SAP SuccessFactors solutions,” said Brian Berns, CEO of Knoa Software. “Following extensive collaboration with SAP and hands-on testing and analysis with our customers, we have brought to market a breakthrough technology that we anticipate will significantly improve employee adoption and engagement. This announcement reconfirms our commitment to support all SAP enterprise solutions, with our strong focus on cloud-based solutions and those in SAP’s roadmap for SAP S/4HANA. SAP UEM can help to ensure a smooth and successful implementation of SAP SuccessFactors solutions. We value our partner network of implementation providers and subject matter experts, such as Britehouse and GP Strategies, who extend the benefits of the solution.”
“The SAP UEM application provides comprehensive user analytics for visibility into employee engagement with SAP SuccessFactors solutions, including key functions such as recruiting, onboarding, learning, performance and goal management, compensation, and succession and development,” said Karie Willyerd, head of Global Customer Education and Learning at SAP. “As with any other projects of this magnitude, data helps build confidence, and confidence builds adoption.”
SAP UEM for SAP SuccessFactors solutions can be a valuable tool for customers concerned with implementing an effective change-management strategy when migrating from an on-premise human capital management (HCM) solution to cloud. It enables organizations to analyze application usage, process adoption and user engagement. It helps them detect issues in real time and then adapt their rollout strategy, based on factual data and observed user behaviors.
Delivery partners have confirmed that customers using SAP UEM during their implementation of SAP SuccessFactors solutions saw tangible benefits in the following areas: change management, workforce training and business process optimization. In all instances, delivery partners observed that the user analytics provided by SAP UEM served as the single source of truth for measuring user experience and adoption.
Knoa is an SAP partner whose UEM solution is resold by SAP as an SAP Solution Extension, providing in-depth visibility into the behavior of users working with SAP software. SAP UEM sheds light on application usage and user workflows, helping to protect and maximize investments in SAP applications and upgrades. The insights it provides make it a powerful tool for SAP S/4HANA migration projects, SAP Fiori or SAPUI5 development projects, or SAP cloud implementations (such as SAP SuccessFactors or SAP Hybris Cloud for Customer solutions).
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