LiveAction announced Visibility as a Service (VaaS) to Service Providers (SP) and Managed Service Providers (MSP) with an enhanced portfolio of network and application performance visibility for enterprise customers.
This offers them and their customers service delivery and assurance with full visibility, monitoring and reporting across multi-tenant networks.
LiveAction’s Visibility as a Service offerings leverage LiveAction’s suite of industry-leading network intelligence products – including LiveSP, LiveNX and LiveWire – to help end-users gain advanced end-to-end visibility for their networks and applications while optimizing network operations and reducing Mean Time to Resolution (MTTR).
Visibility as a Service allows SP and MSPs to leverage the visibility provided by LiveAction’s LiveNX and LiveWire to help growing enterprises spot network issues and maintain the agility and productivity that are now absolute requirements.
VaaS allows SMBs to benefit from expensive and powerful solutions at an affordable monthly rate, which are normally used only by big enterprises.
For MSPs, VaaS is an opportunity to enhance their managed service offering visibility services to their customers. With the LiveAction suite, MSPs can provide a variety of visibility offerings – from infrastructure and application performance visibility to SD-WAN end-to-end performance visibility. These can provide significant and recurring revenue to MSPs who can combine their visibility service with auditing services.
MSPs will be able to simplify operations with tools that automate repetitive workflows and the ability to monitor SD-WAN performance will let them identify issues even before their customers. Furthermore, MSPs will be able to solidify customer retention with innovative service offerings, customized to individual customers’ needs.
“Business productivity is more dependent upon network visibility than ever,” says Simon Najarian, Customer Success Manager at LiveAction. “Just think of all the applications we rely on like Slack, Salesforce, Online Banking, CRM & ERP, Healthcare, etc… where the stability of network is key and which allow us to conduct business rapidly across the globe. Jitter or performance drops in any of these crucial applications can slow or even paralyze productivity. That can be enormously expensive for an enterprise and traditional network monitoring tools are often too slow to fix those performance issues. Visibility as a Service comes as a way to remediate these kinds of performance issues cheaply, quickly and easily.”
The Latest
AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...
Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...
A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...
IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...
A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...
According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...
2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...
Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...