Skip to main content

LogicMonitor Releases Edwin AI

LogicMonitor introduced Edwin AI, a highly scalable real-time teammate.

Edwin AI helps IT Operations (ITOps) by reducing alert fatigue, avoiding incidents, lowering mean time to resolve (MTTR), and solving the most complex observability and troubleshooting issues faced by modern-day enterprises.

Built from the ground up, Edwin AI's capabilities within the LM Envision platform surpass those of conventional solutions that rely on GPT-wrappers offering a basic co-pilot experience today. Playing on its rich hybrid dataset, a vast set of integrations and a purpose-built approach for AI hybrid observability, LogicMonitor's Edwin AI is:

- A native generative AI observability platform (not a GPT wrapper)

- Pre-trained agentic capabilities for faster issue resolution

- Explainable AI with an open and customizable approach

- Trusted and secure enterprise-grade AI

"With nearly 75% of companies already testing AI solutions, it's clear that most know they must invest in generative AI to be more competitive, efficient and scale faster. This added pressure puts IT teams in untenable positions as they need to do more with the same," says Christina Kosmowski, CEO, LogicMonitor. "Edwin AI is designed to expand the reach and augment the capabilities of ITOps teams as they add more initiatives to their workloads. The opportunity to have a teammate that quickly makes sense of raw data and gives it to you in a single unified view is exactly how Edwin AI helps your organization excel."

Edwin AI is purpose-built to understand, reason and act on the vast, fragmented, and business-critical data of enterprise IT environments from issue to resolution. The out-of-the-box features include:

- Human-Readable Summarization: Summarize complex alerts and esoteric technical jargon into readable language for quicker understanding leading to improvement in operational efficiency.

- Suggested Root Cause Analysis: Packed with extensive third-party and cross-domain connectors for a single view across ITOps and IT service management systems, Edwin AI suggests potential causes with pinpoint accuracy to deliver insights grounded on your data.

- Actionable Recommendations: Provide step-by-step remediation and automate responses in a guardrail manner.

- Predictive Insights: Anticipate incidents and outages before they impact your business without the headache of too many alerts. Edwin AI compresses up to 95% of alerts.

- AI Assistant: Natural language interface to talk to your observability & operational data that can contextualize, dialog and troubleshoot issues in real time.

The Latest

E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

Image
Broadcom

The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

Image
Catchpoint

The pressure on IT teams has never been greater. As data environments grow increasingly complex, resource shortages are emerging as a major obstacle for IT leaders striving to meet the demands of modern infrastructure management ... According to DataStrike's newly released 2025 Data Infrastructure Survey Report, more than half (54%) of IT leaders cite resource limitations as a top challenge, highlighting a growing trend toward outsourcing as a solution ...

Image
Datastrike

Gartner revealed its top strategic predictions for 2025 and beyond. Gartner's top predictions explore how generative AI (GenAI) is affecting areas where most would assume only humans can have lasting impact ...

The adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialing AI automation to enhance their fixed broadband services, according to new research from Incognito Software Systems and Omdia ...

 

AWS is a cloud-based computing platform known for its reliability, scalability, and flexibility. However, as helpful as its comprehensive infrastructure is, disparate elements and numerous siloed components make it difficult for admins to visualize the cloud performance in detail. It requires meticulous monitoring techniques and deep visibility to understand cloud performance and analyze operational efficiency in detail to ensure seamless cloud operations ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

Image
Crashplan

OpenTelemetry (OTel) has revolutionized the way we approach observability by standardizing the collection of telemetry data ... Here are five myths — and truths — to help elevate your OTel integration by harnessing the untapped power of logs ...

LogicMonitor Releases Edwin AI

LogicMonitor introduced Edwin AI, a highly scalable real-time teammate.

Edwin AI helps IT Operations (ITOps) by reducing alert fatigue, avoiding incidents, lowering mean time to resolve (MTTR), and solving the most complex observability and troubleshooting issues faced by modern-day enterprises.

Built from the ground up, Edwin AI's capabilities within the LM Envision platform surpass those of conventional solutions that rely on GPT-wrappers offering a basic co-pilot experience today. Playing on its rich hybrid dataset, a vast set of integrations and a purpose-built approach for AI hybrid observability, LogicMonitor's Edwin AI is:

- A native generative AI observability platform (not a GPT wrapper)

- Pre-trained agentic capabilities for faster issue resolution

- Explainable AI with an open and customizable approach

- Trusted and secure enterprise-grade AI

"With nearly 75% of companies already testing AI solutions, it's clear that most know they must invest in generative AI to be more competitive, efficient and scale faster. This added pressure puts IT teams in untenable positions as they need to do more with the same," says Christina Kosmowski, CEO, LogicMonitor. "Edwin AI is designed to expand the reach and augment the capabilities of ITOps teams as they add more initiatives to their workloads. The opportunity to have a teammate that quickly makes sense of raw data and gives it to you in a single unified view is exactly how Edwin AI helps your organization excel."

Edwin AI is purpose-built to understand, reason and act on the vast, fragmented, and business-critical data of enterprise IT environments from issue to resolution. The out-of-the-box features include:

- Human-Readable Summarization: Summarize complex alerts and esoteric technical jargon into readable language for quicker understanding leading to improvement in operational efficiency.

- Suggested Root Cause Analysis: Packed with extensive third-party and cross-domain connectors for a single view across ITOps and IT service management systems, Edwin AI suggests potential causes with pinpoint accuracy to deliver insights grounded on your data.

- Actionable Recommendations: Provide step-by-step remediation and automate responses in a guardrail manner.

- Predictive Insights: Anticipate incidents and outages before they impact your business without the headache of too many alerts. Edwin AI compresses up to 95% of alerts.

- AI Assistant: Natural language interface to talk to your observability & operational data that can contextualize, dialog and troubleshoot issues in real time.

The Latest

E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

Image
Broadcom

The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

Image
Catchpoint

The pressure on IT teams has never been greater. As data environments grow increasingly complex, resource shortages are emerging as a major obstacle for IT leaders striving to meet the demands of modern infrastructure management ... According to DataStrike's newly released 2025 Data Infrastructure Survey Report, more than half (54%) of IT leaders cite resource limitations as a top challenge, highlighting a growing trend toward outsourcing as a solution ...

Image
Datastrike

Gartner revealed its top strategic predictions for 2025 and beyond. Gartner's top predictions explore how generative AI (GenAI) is affecting areas where most would assume only humans can have lasting impact ...

The adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialing AI automation to enhance their fixed broadband services, according to new research from Incognito Software Systems and Omdia ...

 

AWS is a cloud-based computing platform known for its reliability, scalability, and flexibility. However, as helpful as its comprehensive infrastructure is, disparate elements and numerous siloed components make it difficult for admins to visualize the cloud performance in detail. It requires meticulous monitoring techniques and deep visibility to understand cloud performance and analyze operational efficiency in detail to ensure seamless cloud operations ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

Image
Crashplan

OpenTelemetry (OTel) has revolutionized the way we approach observability by standardizing the collection of telemetry data ... Here are five myths — and truths — to help elevate your OTel integration by harnessing the untapped power of logs ...