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Majority Looking to Improve Citrix Performance Management

Srinivas Ramanathan

The need for performance management for Citrix has grown in importance as the use cases for Citrix technology have expanded significantly – with 96 percent of respondents viewing Citrix services as critical for their organization’s business – according to an annual joint survey conducted by eG Innovations and DABCC, Inc.

According to Douglas Brown, the founder of DABCC, Inc., many respondents commented on how important Citrix technology is to their business. He also stated that both eG Innovations and DABCC found it interesting that even though Citrix is a critical applications for most users, only about 10 percent of those surveyed were fully satisfied with the way that they are managing their Citrix infrastructure today.

Other key findings from the survey of 750 respondents representing all major industries and IT roles included:

■ User experience is top of mind for Citrix administrators. Not being able to measure user experience is one of the top performance challenges reported by respondents.

■ Nearly 70 percent of respondents reported that they use from 2 to 5 different tools to manage their Citrix infrastructure.

■ 88 percent would like to use a single console for monitoring and managing all Citrix tiers in the infrastructure.

■ 76 percent reported that they spend more than two days per week on troubleshooting Citrix issues.

■ Nearly 60 percent believe that at least half the times that Citrix is blamed for a slowdown, the root problem is actually in one of the other tiers in the infrastructure.

■ 72 percent are interested in making Citrix performance management proactive with automatic alerts to allow them to fix issues – in any tier - before users notice.

In order to deliver the best possible user experience, Citrix environments need to not only be well architected but must also be well monitored and managed. This enables Citrix administrators and architects to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes.

There is also a significant, unfulfilled demand for end-to-end performance monitoring and management technologies that can help Citrix professionals deliver superior service to their users.

Srinivas Ramanathan is CEO and Founder of eG Innovations.

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Majority Looking to Improve Citrix Performance Management

Srinivas Ramanathan

The need for performance management for Citrix has grown in importance as the use cases for Citrix technology have expanded significantly – with 96 percent of respondents viewing Citrix services as critical for their organization’s business – according to an annual joint survey conducted by eG Innovations and DABCC, Inc.

According to Douglas Brown, the founder of DABCC, Inc., many respondents commented on how important Citrix technology is to their business. He also stated that both eG Innovations and DABCC found it interesting that even though Citrix is a critical applications for most users, only about 10 percent of those surveyed were fully satisfied with the way that they are managing their Citrix infrastructure today.

Other key findings from the survey of 750 respondents representing all major industries and IT roles included:

■ User experience is top of mind for Citrix administrators. Not being able to measure user experience is one of the top performance challenges reported by respondents.

■ Nearly 70 percent of respondents reported that they use from 2 to 5 different tools to manage their Citrix infrastructure.

■ 88 percent would like to use a single console for monitoring and managing all Citrix tiers in the infrastructure.

■ 76 percent reported that they spend more than two days per week on troubleshooting Citrix issues.

■ Nearly 60 percent believe that at least half the times that Citrix is blamed for a slowdown, the root problem is actually in one of the other tiers in the infrastructure.

■ 72 percent are interested in making Citrix performance management proactive with automatic alerts to allow them to fix issues – in any tier - before users notice.

In order to deliver the best possible user experience, Citrix environments need to not only be well architected but must also be well monitored and managed. This enables Citrix administrators and architects to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes.

There is also a significant, unfulfilled demand for end-to-end performance monitoring and management technologies that can help Citrix professionals deliver superior service to their users.

Srinivas Ramanathan is CEO and Founder of eG Innovations.

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Pilots are everywhere, stakeholders are seeking results, businesses are pushing for new tools, and IT teams are being asked to make AI secure, reliable, and useful at scale. But as organizations move from testing AI to operationalizing it, many are discovering that the biggest barrier is not the model, the use case, or even the budget. It is the file data foundation within ...

Fast or cheap? For most of my career in engineering, speed and quality sat on opposite ends of a seesaw. The "OR" in "fast or cheap" was non-negotiable. It was expected that pushing for faster releases meant that something in quality would give way. Tightening quality controls meant the schedule slipped. Every engineering leader I know has lived some version of that tradeoff ... The seesaw is starting to level out ...

I have been building enterprise software for more than 20 years ... One thing stays true across all of it: You do not find out your foundation is wrong during the crisis. You find out when the debt comes due. For a lot of organizations, that bill is arriving now. New research ... puts hard numbers on something practitioners have been sensing for a while. The telemetry problem isn't coming. It's already here ...

The rapid growth of AI workloads is pushing traditional log management approaches to their limits, according to The State of Log Management 2026 report from Dynatrace. Modern logs have become critical to understanding, validating, and securing AI-driven decisions, helping organizations ensure reliability, compliance, and performance at scale. However, the volume and complexity of AI telemetry are overwhelming legacy tools ...

For years, secure connectivity has relied on a familiar pattern: route traffic back to centralized gateways, inspect it, and then allow access. This model worked when applications lived in a handful of data centers and users were largely confined to offices. That model is now under strain. Applications are distributed across clouds, users connect from everywhere, and real-time workloads demand performance that centralized inspection points struggle to deliver. As traffic volumes grow and latency expectations shrink, routing everything through a small number of control points has become both a performance bottleneck and a resilience risk. The future of secure connectivity requires a different approach ...

The AI experimentation phase is over, and the private cloud is where enterprise AI workloads are being deployed for security and scale, according to Private Cloud Outlook 2026, a new report from Broadcom ... 2026 marks an acceleration into a full AI tipping point. The shift is being shaped by three forces — costs, complexity, and control — that public cloud environments are increasingly failing to address for production AI at scale. Key findings from the report include ...

44% of organizations have reported an outage in the past year tied to suppressed or ignored alerts, and 78% had at least one incident where no alert was fired at all ... Engineers learned about failures from customers. That gap between what our tools report and what our customers experience is the problem DevOps teams have been quietly solving with GenAI tooling, even as most enterprises continue to run their NOCs on manual alert triage ...

Cloud outages are usually described as technical failures. When a service goes down, a dependency breaks, or a region has issues, the focus immediately shifts to infrastructure. But if you look closely at how these incidents actually unfold, the root cause is rarely the technology itself. It is almost always tied to decisions made earlier, during design, implementation, or day-to-day operations. The system behaves the way it was built. The real question is how it was built ...

77% of leaders say their teams need AI skills urgently. 64% say their organization plans to train current employees rather than hire new ones. So far, so reasonable. The part that surprised me is who's been put in charge: 34% of those leaders say IT and engineering own the AI skills mandate. Learning and Development or HR own it at 7% of organizations. That's roughly five-to-one in favor of the people who understand the tools, over the people whose actual job is teaching adults how to learn new ones ...

In the ever-evolving digital landscape, enterprises are increasingly focused on enhancing their observability stacks to gain deeper insights into their IT environments. Observability has become a cornerstone of modern IT operations, enabling organizations to monitor, diagnose, and optimize their systems with unprecedented precision. However, a critical piece of the puzzle often goes unnoticed in this transformation: IBM i ...