Majority Looking to Improve Citrix Performance Management
June 01, 2016

Srinivas Ramanathan
eG Innovations

Share this

The need for performance management for Citrix has grown in importance as the use cases for Citrix technology have expanded significantly – with 96 percent of respondents viewing Citrix services as critical for their organization’s business – according to an annual joint survey conducted by eG Innovations and DABCC, Inc.

According to Douglas Brown, the founder of DABCC, Inc., many respondents commented on how important Citrix technology is to their business. He also stated that both eG Innovations and DABCC found it interesting that even though Citrix is a critical applications for most users, only about 10 percent of those surveyed were fully satisfied with the way that they are managing their Citrix infrastructure today.

Other key findings from the survey of 750 respondents representing all major industries and IT roles included:

■ User experience is top of mind for Citrix administrators. Not being able to measure user experience is one of the top performance challenges reported by respondents.

■ Nearly 70 percent of respondents reported that they use from 2 to 5 different tools to manage their Citrix infrastructure.

■ 88 percent would like to use a single console for monitoring and managing all Citrix tiers in the infrastructure.

■ 76 percent reported that they spend more than two days per week on troubleshooting Citrix issues.

■ Nearly 60 percent believe that at least half the times that Citrix is blamed for a slowdown, the root problem is actually in one of the other tiers in the infrastructure.

■ 72 percent are interested in making Citrix performance management proactive with automatic alerts to allow them to fix issues – in any tier - before users notice.

In order to deliver the best possible user experience, Citrix environments need to not only be well architected but must also be well monitored and managed. This enables Citrix administrators and architects to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes.

There is also a significant, unfulfilled demand for end-to-end performance monitoring and management technologies that can help Citrix professionals deliver superior service to their users.

Srinivas Ramanathan is CEO and Founder of eG Innovations.

Srinivas Ramanathan is CEO and Founder of eG Innovations
Share this

The Latest

August 05, 2022

MLOps or Machine Learning Operations are a combination of best processes and practices that businesses use to run AI successfully ... While it is a relatively new field, MLOps is a collective effort that captured the interest of data scientists, DevOps engineers, AI enthusiasts, and IT ...

August 04, 2022

The data is in: enterprises are not happy with their managed service providers (MSPs) and cloud service providers (CSPs). According to the latest CloudBolt Industry Insights report, Filling the Gap: Service Providers' Increasingly Important Role in Multi-Cloud Success, 80% are so unsatisfied with their existing MSP and/or CSP, they are actively looking to replace them within 12 months ...

August 03, 2022

The last two years have accelerated massive changes in how we work, do business, and engage with customers. According to Pega research, nearly three out of four employees (71%) feel their job complexity continues to rise as customer demands increase, and employees at all levels feel overloaded with information, systems, and processes that make it difficult to adapt to these new challenges and meet their customers' growing needs ...

August 02, 2022

Investing in employees will always be smart business. And right now, investing in employees means giving people the resources — and ability — to optimize performance ... For pretty much every company, that means delivering the digital tools necessary to facilitate seamless, secure, user-friendly access and connectivity ...

August 01, 2022

Digital transformation can be the difference between becoming the next Netflix and becoming the next Blockbuster Video. With corporate survival on the line, "digital transformation" is no longer merely an impressive buzzword to throw around in boardrooms. It's the ticket for entry into the digital era, a fundamental business strategy for every modern company ...

July 29, 2022

IT infrastructure has rapidly evolved over the last decade, and as a result important specialized tools have been developed and an entire dedicated industry has grown up to serve the need for monitoring these IT systems and services in order to keep them operational and efficient ...

July 28, 2022

At Cisco AppDynamics, we recently conducted research exploring consumer attitudes and behaviors in relation to wearable technology ... In our study, 87% of global consumers claimed that trust is a critical factor when choosing a wearable medical device or application brand. And, 86% expect companies offering wearable technology and applications to demonstrate a higher standard of protection for their personal data than any other technology they use ...

July 27, 2022

You've been here before: waiting for a web page to load. You keep refreshing it, but still no luck. How many times will you try to reload the page before visiting a different site? Probably not too many. Brands today have just a few moments at most to captivate and delight potential customers ...

July 26, 2022

In the DevOps world, observability is trumpeted and lauded in many corners. However, in reading much of the coverage, there seemed to be some more fundamental issues at play. It's time to demystify the idea of observability, shedding light on what it means in a broader context. And once we break down the concept and its true value to an organization, let's answer a more important question: Are we approaching an observability tipping point? ...

July 25, 2022
It is common knowledge that businesses across domains committed to digitizing themselves during the pandemic. While digital presence is the need of the hour, the challenge is elsewhere. Today, for businesses to sustain themselves in the market, performance has become the key to achieving success ...