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Majority of Organizations Developing Mobile Apps to Support Core Business Processes

Jonathan Burg

Sixty percent of those surveyed had apps created internally, while 35 percent had custom apps created by a third party, according to the 2015 Enterprise Mobility Report, from Apperian with the help of CITO Research.

In addition, 63 percent purchase apps from a vendor and another 52 percent download enterprise apps from a public app store. While all categories of apps are experiencing growth, Apperian found that internally developed apps are growing the fastest, exhibiting double-digit growth compared to 2014.

“It’s a pivotal time for mobility, as industry-leading organizations move beyond the legacy mindset and prepare for a more sophisticated approach,” said Dan Woods, Editor and CTO of CITO Research. “In this era, it is all about the enterprise mobile apps. We hope that this survey informs enterprises looking to take full advantage of the continuing mobile revolution with custom enterprise mobile apps.”

Key findings from the survey include:

■ Top App Investments – Nearly half of respondents (47 percent) are investing in apps that support core business processes to increase adoption and drive ROI. UI/UX investments rank second, with 43 percent looking to provide a great experience for users.

■ Enterprise Mobile App Roll Out – Mobility programs come in all sizes. More than half (52 percent) are already rolling out to more than 2,000 users, while a third (33 percent) are rolling apps out to 1,000 users or fewer.

■ Key Benefits – 64 percent of participants cited improved business processes as the top benefit, followed by increased user satisfaction and competitive advantage, which was tied at 60 percent of respondents each.

■ Greatest Impact on ROI – Productivity apps, such as note taking and office doc apps, rated the highest. Field service apps, including maintenance and parts inventory apps, ranked second followed by selling, HR and travel apps, respectively.

■ Barriers to Mobility – 67 percent of respondents cited security as the top challenge to achieving their mobility goals, followed by the ability to determine ROI (32 percent) and a lack of budget (29 percent).

■ App Usage Metrics – Just more than half of respondents (51 percent) are tracking which apps are being used. 48 percent can see who is using them and 42 percent can see how frequently apps are used. The other half of respondents do not have this visibility at all.

Apperian surveyed more than 300 IT and mobility professionals on the state of their enterprise mobility programs.

Jonathan Burg is the Senior Director of Marketing and Customer Acquisition for Apperian

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Majority of Organizations Developing Mobile Apps to Support Core Business Processes

Jonathan Burg

Sixty percent of those surveyed had apps created internally, while 35 percent had custom apps created by a third party, according to the 2015 Enterprise Mobility Report, from Apperian with the help of CITO Research.

In addition, 63 percent purchase apps from a vendor and another 52 percent download enterprise apps from a public app store. While all categories of apps are experiencing growth, Apperian found that internally developed apps are growing the fastest, exhibiting double-digit growth compared to 2014.

“It’s a pivotal time for mobility, as industry-leading organizations move beyond the legacy mindset and prepare for a more sophisticated approach,” said Dan Woods, Editor and CTO of CITO Research. “In this era, it is all about the enterprise mobile apps. We hope that this survey informs enterprises looking to take full advantage of the continuing mobile revolution with custom enterprise mobile apps.”

Key findings from the survey include:

■ Top App Investments – Nearly half of respondents (47 percent) are investing in apps that support core business processes to increase adoption and drive ROI. UI/UX investments rank second, with 43 percent looking to provide a great experience for users.

■ Enterprise Mobile App Roll Out – Mobility programs come in all sizes. More than half (52 percent) are already rolling out to more than 2,000 users, while a third (33 percent) are rolling apps out to 1,000 users or fewer.

■ Key Benefits – 64 percent of participants cited improved business processes as the top benefit, followed by increased user satisfaction and competitive advantage, which was tied at 60 percent of respondents each.

■ Greatest Impact on ROI – Productivity apps, such as note taking and office doc apps, rated the highest. Field service apps, including maintenance and parts inventory apps, ranked second followed by selling, HR and travel apps, respectively.

■ Barriers to Mobility – 67 percent of respondents cited security as the top challenge to achieving their mobility goals, followed by the ability to determine ROI (32 percent) and a lack of budget (29 percent).

■ App Usage Metrics – Just more than half of respondents (51 percent) are tracking which apps are being used. 48 percent can see who is using them and 42 percent can see how frequently apps are used. The other half of respondents do not have this visibility at all.

Apperian surveyed more than 300 IT and mobility professionals on the state of their enterprise mobility programs.

Jonathan Burg is the Senior Director of Marketing and Customer Acquisition for Apperian

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The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

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Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

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Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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