Majority of Organizations Developing Mobile Apps to Support Core Business Processes
August 24, 2015

Jonathan Burg
Apperian

Share this

Sixty percent of those surveyed had apps created internally, while 35 percent had custom apps created by a third party, according to the 2015 Enterprise Mobility Report, from Apperian with the help of CITO Research.

In addition, 63 percent purchase apps from a vendor and another 52 percent download enterprise apps from a public app store. While all categories of apps are experiencing growth, Apperian found that internally developed apps are growing the fastest, exhibiting double-digit growth compared to 2014.

“It’s a pivotal time for mobility, as industry-leading organizations move beyond the legacy mindset and prepare for a more sophisticated approach,” said Dan Woods, Editor and CTO of CITO Research. “In this era, it is all about the enterprise mobile apps. We hope that this survey informs enterprises looking to take full advantage of the continuing mobile revolution with custom enterprise mobile apps.”

Key findings from the survey include:

■ Top App Investments – Nearly half of respondents (47 percent) are investing in apps that support core business processes to increase adoption and drive ROI. UI/UX investments rank second, with 43 percent looking to provide a great experience for users.

■ Enterprise Mobile App Roll Out – Mobility programs come in all sizes. More than half (52 percent) are already rolling out to more than 2,000 users, while a third (33 percent) are rolling apps out to 1,000 users or fewer.

■ Key Benefits – 64 percent of participants cited improved business processes as the top benefit, followed by increased user satisfaction and competitive advantage, which was tied at 60 percent of respondents each.

■ Greatest Impact on ROI – Productivity apps, such as note taking and office doc apps, rated the highest. Field service apps, including maintenance and parts inventory apps, ranked second followed by selling, HR and travel apps, respectively.

■ Barriers to Mobility – 67 percent of respondents cited security as the top challenge to achieving their mobility goals, followed by the ability to determine ROI (32 percent) and a lack of budget (29 percent).

■ App Usage Metrics – Just more than half of respondents (51 percent) are tracking which apps are being used. 48 percent can see who is using them and 42 percent can see how frequently apps are used. The other half of respondents do not have this visibility at all.

Apperian surveyed more than 300 IT and mobility professionals on the state of their enterprise mobility programs.

Jonathan Burg is the Senior Director of Marketing and Customer Acquisition for Apperian

Share this

The Latest

January 18, 2022

As part of APMdigest's list of 2022 predictions, industry experts offer thoughtful, insightful, and often controversial predictions on how Network Performance Management (NPM) and related technologies will evolve and impact business in 2022 ...

January 13, 2022

Gartner highlighted 6 trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

January 11, 2022

Technology is now foundational to financial companies' operations with many institutions relying on tech to deliver critical services. As a result, uptime is essential to customer satisfaction and company success, and systems must be subject to continuous monitoring. But modern IT architectures are disparate, complex and interconnected, and the data is too voluminous for the human mind to handle. Enter AIOps ...

January 11, 2022

Having a variety of tools to choose from creates challenges in telemetry data collection. Organizations find themselves managing multiple libraries for logging, metrics, and traces, with each vendor having its own APIs, SDKs, agents, and collectors. An open source, community-driven approach to observability will gain steam in 2022 to remove unnecessary complications by tapping into the latest advancements in observability practice ...

January 10, 2022

These are the trends that will set up your engineers and developers to deliver amazing software that powers amazing digital experiences that fuel your organization's growth in 2022 — and beyond ...

January 06, 2022

In a world where digital services have become a critical part of how we go about our daily lives, the risk of undergoing an outage has become even more significant. Outages can range in severity and impact companies of every size — while outages from larger companies in the social media space or a cloud provider tend to receive a lot of coverage, application downtime from even the most targeted companies can disrupt users' personal and business operations ...

January 05, 2022

Move fast and break things: A phrase that has been a rallying cry for many SREs and DevOps practitioners. After all, these teams are charged with delivering rapid and unceasing innovation to wow customers and keep pace with competitors. But today's society doesn't tolerate broken things (aka downtime). So, what if you can move fast and not break things? Or at least, move fast and rapidly identify or even predict broken things? It's high time to rethink the old rallying cry, and with AI and observability working in tandem, it's possible ...

January 04, 2022

AIOps is still relatively new compared to existing technologies such as enterprise data warehouses, and early on many AIOps projects suffered hiccups, the aftereffects of which are still felt today. That's why, for some IT Ops teams and leaders, the prospect of transforming their IT operations using AIOps is a cause for concern ...

December 16, 2021

This year is the first time APMdigest is posting a separate list of Remote Work Predictions. Due to the drastic changes in the way we work and do business since the COVID pandemic started, and how significantly these changes have impacted IT operations, APMdigest asked industry experts — from analysts and consultants to users and the top vendors — how they think the work from home (WFH) revolution will evolve into 2022, with a special focus on IT operations and performance. Here are some very interesting and insightful predictions that may change what you think about the future of work and IT ...

December 15, 2021

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry, and related technologies will evolve and impact business in 2022. Part 6 covers the user experience ...