ManageEngine Announces Performance Monitoring for Office 365
September 25, 2017
Share this

ManageEngine announced that Applications Manager, its application performance monitoring solution, now supports performance monitoring for Office 365.

The added support enables enterprise IT operations teams to gain visibility into the performance of their online collaboration tool as well as applications in the Office 365 suite.

"Once a business invests in Office 365, it can be challenging for their operations teams to understand what is going on in their complex Office 365 environments," said Mathivanan Venkatachalam, Director of Product Management at ManageEngine. "What businesses need is end-to-end monitoring that tells them if something is broken within their deployment. Applications Manager sits on-premises and watches different services and capabilities, helping administrators ensure service stability for mission-critical SaaS tools like Office 365."
Proactive Monitoring and Troubleshooting for Office 365 Deployments

Applications Manager now offers comprehensive performance monitoring for Office 365, enabling admins to minimize downtime and performance degradation as well as take corrective actions before any problems arise.

The latest monitoring capabilities in Applications Manager help IT personnel:

- View a holistic picture of the health and performance of Office 365 deployments and associated services using custom, interactive dashboards.

- Diagnose common performance issues in Office 365, drill down to their root cause and resolve them quickly to ensure smooth and uninterrupted service delivery.

- Stay on top of service incidents and improve their internal support experience.

- Ensure Office 365 applications are consistently delivering a high-quality experience for end users.

Applications Manager now monitors key performance indicators of Office 365, including metrics related to the health of Office 365 services such as Microsoft StaffHub, Identity Service, Office 365 portal, etc. It also tracks endpoint connectivity, response time and configuration.

In addition, Applications Manager gathers long-term data and presents detailed reports for Exchange Online, such as mailbox statistics, Exchange Online service health, endpoint connectivity and dozens of other details.

For SharePoint Online, Applications Manager provides detailed metrics into the health and affected tenant count of SharePoint Online services, including Access Services, Office Web Apps, Yammer components, etc. Applications Manager also keeps track of the TCP connectivity of various SharePoint Online endpoints as well as the performance of SharePoint applications and sites.

Applications Manager monitors key metrics of Skype for Business Online, including the health status of services such as audio and video, federation, sign-in, etc. It checks for the connectivity status and response time of various endpoints as well as the top sessions by duration.
Pricing and Availability

Office 365 monitoring is available as a beta feature in Applications Manager.

Share this

The Latest

June 13, 2019

Establishing a digital business is top-of-mind, even more so than last year, as 91% of organizations have adopted or have plans to adopt a digital-first strategy, according to IDG Communications Digital Business Research ...

June 12, 2019

If digital transformation is to succeed at the pace enterprises demand, IT teams, the CIOs who lead them, and the boardroom must forge a far greater alignment than presently exists. That is the over-arching sentiment expressed by IT professionals in a recent survey on the state of IT infrastructure and roadblocks to digital success ...

June 11, 2019

Given the incredible amount of traffic traversing corporate WANs, it's not surprising that businesses are seeing performance issues. If anything, it's amazing applications work as well as they do ...

June 10, 2019

Are your business applications sluggish? Choppy? Prone to getting hung up or crashing at the most inopportune times? If these symptoms sound familiar, you might be suffering from the heartache of … poor application performance. Stop me if any of this sounds familiar ...

June 06, 2019
AIOps Exchange, a not-for-profit private forum defining the future of AIOps, published <span style="font-style: italic;">The AIOps Manifesto</span> discussing the role of AI in supporting digital transformation ...
June 05, 2019

As network transformation initiatives like SD-WAN, edge computing and public/private clouds are adopted at increasing rates, hybrid networks are quickly becoming the new normal for IT and NetOps professionals.Without visibility into these hybrid network environments, NetOps are unable to troubleshoot the business-critical applications every organization relies on today. Here are four ways IT and NetOps teams can gain better visibility into complex, hybrid networks ...

June 04, 2019

A minimum Internet Performance Bar exists that, if met, should deliver top-tier website performance, regardless of industry, according to the 2019 Digital Experience Performance Benchmark Report, from ThousandEyes, a comparative analysis of web, infrastructure and network performance metrics from the top 20 US digital retail, travel and media websites ...

June 03, 2019

Since digital transformation is happening at such a rapid pace based on new, highly complex technologies like multi-cloud, containers and microservice architectures, customers are experiencing more challenges than ever in managing this complexity. However, with every challenge comes an opportunity. So, how can channel partners leverage these market disruptions to open the door to opportunity? The answer is simple ...

May 30, 2019

Executives from proactive organizations reported using performance management strategies to deliver innovation and meet broader business goals, and implementing application performance management (APM) tools with advanced monitoring features such as real-time user experience monitoring, and providing a composite view of log and performance data, according to Driving Business Performance Through Application Performance Management, a new report from GigaOm ...

May 29, 2019

Through our recent study, we wanted to better understand how service desk users are interacting with the service teams; how they connect for service; the manner in which most service desks receive user requests; and if organizations employ a knowledge base and how that information might be stored. Here’s what we’ve discovered ...