ManageEngine, a provider of network, systems, applications, and security management software, has announced the integration of MSP Center Plus and Zoho Assist.
MSP Center Plus is a remote system monitoring solution designed to support the needs of small and medium businesses (SMBs) and managed service providers (MSPs) that are managing highly-distributed networks. Zoho Assist is an online remote session service offered by Zoho, a division of Zoho Corp., which is also the parent company of ManageEngine.
By integrating a feature-rich remote monitoring solution with a proven remote session solution, ManageEngine has combined monitoring and remote control in a single UI solution that requires no remote installation, no remote configuration, and no remote maintenance.
Traditionally, SMBs and MSPs trying to monitor and manage thousands of systems on a distributed infrastructure install remote software packages on each system-and then maintain those installations on a regular basis. Updating and patching those agents can be a cumbersome task, to say nothing of having to use an application that is distinct from the organization’s monitoring tools to attach to that machine if there's a problem.
"To free SMBs and MSPs from these hassles, we decided to take a cloud approach and integrate the remote control functionality of Zoho Assist with MSP Center Plus," said Dev Anand, Product Manager, MSP Center Plus, at ManageEngine.
"There's no longer any need to install, configure or maintain remote software agents. MSP Center Plus and Zoho Assist take care of everything in the background. And, there's now a single UI for monitoring and remote control. There’s no longer even a need to juggle multiple tools."
ManageEngine has integrated MSP Center Plus and Zoho Assist through APIs, which ensures that both products can continue to evolve in independent yet complementary ways. Users can stay up-to-date with the current versions and bug fixes and enjoy the latest features.
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