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Martello Introduces Vantage DX

Martello Technologies Group announced the launch of Vantage DXTM, a new single platform DEM suite designed to optimize the "work from anywhere" Microsoft 365 and Teams user experience.

Vantage DX provides Microsoft 365 and Teams user experience monitoring and analytics capabilities, allowing IT teams to rapidly prioritize and resolve performance issues impacting the user experience, and proactively optimize future performance. It speeds problem resolution with a unique data correlation engine that transforms monitoring data into Microsoft 365 and Teams performance insights. Vantage DX offers leading-edge monitoring and analytics capabilities in a single platform:

- Microsoft Teams Call Quality Analytics – Provides immediate insight into Microsoft Teams problems in an organization, going beyond the Microsoft Call Quality Dashboard (CQD) to provide data and alerts on every Microsoft Teams call, no matter where the user is located.

- Proactive Microsoft 365 User Experience Monitoring – Offers additional performance data for Microsoft Teams and every Microsoft 365 workload, providing alerts for performance issues before users even notice a problem.

- Microsoft Active Network Path Analysis – Helps IT teams to determine who owns any latency issues affecting Microsoft 365 and Teams services. Monitor and visualize the entire network path from the users to the Microsoft Global Network.

- Microsoft 365 and Teams Advanced Troubleshooting – Find the root cause of Microsoft 365 and Teams service disruptions in seconds by correlating Martello Vantage DX insights with an organization’s existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco.

- Microsoft 365 and Teams Performance Reporting (SLA/OLA) – Design and track performance over time with SLA/OLA reports that highlight root cause for every degradation.

- Microsoft 365 ITSM Incident Workflows – Empower IT Service Management teams to get full visibility of Microsoft 365 end-to-end service delivery and incidents.

“Reliable Microsoft 365 and Teams user experiences have become more important than ever in today’s modern workplace”, said John Proctor, President and CEO of Martello. “However, IT teams and MSPs struggle to understand how well these cloud services are being delivered to users working from a variety of locations. Vantage DX is a leading solution for Microsoft 365 and Teams digital experience monitoring, with a complete set of monitoring and analytics capabilities in a single platform designed with Microsoft expertise, to keep Microsoft 365 users productive no matter where they are located”.

Vantage DX is offered with controlled availability in September, with general availability expected in October.

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Martello Introduces Vantage DX

Martello Technologies Group announced the launch of Vantage DXTM, a new single platform DEM suite designed to optimize the "work from anywhere" Microsoft 365 and Teams user experience.

Vantage DX provides Microsoft 365 and Teams user experience monitoring and analytics capabilities, allowing IT teams to rapidly prioritize and resolve performance issues impacting the user experience, and proactively optimize future performance. It speeds problem resolution with a unique data correlation engine that transforms monitoring data into Microsoft 365 and Teams performance insights. Vantage DX offers leading-edge monitoring and analytics capabilities in a single platform:

- Microsoft Teams Call Quality Analytics – Provides immediate insight into Microsoft Teams problems in an organization, going beyond the Microsoft Call Quality Dashboard (CQD) to provide data and alerts on every Microsoft Teams call, no matter where the user is located.

- Proactive Microsoft 365 User Experience Monitoring – Offers additional performance data for Microsoft Teams and every Microsoft 365 workload, providing alerts for performance issues before users even notice a problem.

- Microsoft Active Network Path Analysis – Helps IT teams to determine who owns any latency issues affecting Microsoft 365 and Teams services. Monitor and visualize the entire network path from the users to the Microsoft Global Network.

- Microsoft 365 and Teams Advanced Troubleshooting – Find the root cause of Microsoft 365 and Teams service disruptions in seconds by correlating Martello Vantage DX insights with an organization’s existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco.

- Microsoft 365 and Teams Performance Reporting (SLA/OLA) – Design and track performance over time with SLA/OLA reports that highlight root cause for every degradation.

- Microsoft 365 ITSM Incident Workflows – Empower IT Service Management teams to get full visibility of Microsoft 365 end-to-end service delivery and incidents.

“Reliable Microsoft 365 and Teams user experiences have become more important than ever in today’s modern workplace”, said John Proctor, President and CEO of Martello. “However, IT teams and MSPs struggle to understand how well these cloud services are being delivered to users working from a variety of locations. Vantage DX is a leading solution for Microsoft 365 and Teams digital experience monitoring, with a complete set of monitoring and analytics capabilities in a single platform designed with Microsoft expertise, to keep Microsoft 365 users productive no matter where they are located”.

Vantage DX is offered with controlled availability in September, with general availability expected in October.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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