Martello Introduces Vantage DX
September 15, 2021
Share this

Martello Technologies Group announced the launch of Vantage DXTM, a new single platform DEM suite designed to optimize the "work from anywhere" Microsoft 365 and Teams user experience.

Vantage DX provides Microsoft 365 and Teams user experience monitoring and analytics capabilities, allowing IT teams to rapidly prioritize and resolve performance issues impacting the user experience, and proactively optimize future performance. It speeds problem resolution with a unique data correlation engine that transforms monitoring data into Microsoft 365 and Teams performance insights. Vantage DX offers leading-edge monitoring and analytics capabilities in a single platform:

- Microsoft Teams Call Quality Analytics – Provides immediate insight into Microsoft Teams problems in an organization, going beyond the Microsoft Call Quality Dashboard (CQD) to provide data and alerts on every Microsoft Teams call, no matter where the user is located.

- Proactive Microsoft 365 User Experience Monitoring – Offers additional performance data for Microsoft Teams and every Microsoft 365 workload, providing alerts for performance issues before users even notice a problem.

- Microsoft Active Network Path Analysis – Helps IT teams to determine who owns any latency issues affecting Microsoft 365 and Teams services. Monitor and visualize the entire network path from the users to the Microsoft Global Network.

- Microsoft 365 and Teams Advanced Troubleshooting – Find the root cause of Microsoft 365 and Teams service disruptions in seconds by correlating Martello Vantage DX insights with an organization’s existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco.

- Microsoft 365 and Teams Performance Reporting (SLA/OLA) – Design and track performance over time with SLA/OLA reports that highlight root cause for every degradation.

- Microsoft 365 ITSM Incident Workflows – Empower IT Service Management teams to get full visibility of Microsoft 365 end-to-end service delivery and incidents.

“Reliable Microsoft 365 and Teams user experiences have become more important than ever in today’s modern workplace”, said John Proctor, President and CEO of Martello. “However, IT teams and MSPs struggle to understand how well these cloud services are being delivered to users working from a variety of locations. Vantage DX is a leading solution for Microsoft 365 and Teams digital experience monitoring, with a complete set of monitoring and analytics capabilities in a single platform designed with Microsoft expertise, to keep Microsoft 365 users productive no matter where they are located”.

Vantage DX is offered with controlled availability in September, with general availability expected in October.

Share this

The Latest

October 21, 2021

Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...

October 20, 2021

Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...

October 19, 2021

Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...

October 18, 2021

Distributed tracing has been growing in popularity as a primary tool for investigating performance issues in microservices systems. Our recent DevOps Pulse survey shows a 38% increase year-over-year in organizations' tracing use. Furthermore, 64% of those respondents who are not yet using tracing indicated plans to adopt it in the next two years ...

October 14, 2021

Businesses are embracing artificial intelligence (AI) technologies to improve network performance and security, according to a new State of AIOps Study, conducted by ZK Research and Masergy ...

October 13, 2021

What may have appeared to be a stopgap solution in the spring of 2020 is now clearly our new workplace reality: It's impossible to walk back so many of the developments in workflow we've seen since then. The question is no longer when we'll all get back to the office, but how the companies that are lagging in their technological ability to facilitate remote work can catch up ...

October 12, 2021

The pandemic accelerated organizations' journey to the cloud to enable agile, on-demand, flexible access to resources, helping them align with a digital business's dynamic needs. We heard from many of our customers at the start of lockdown last year, saying they had to shift to a remote work environment, seemingly overnight, and this effort was heavily cloud-reliant. However, blindly forging ahead can backfire ...

October 07, 2021

SmartBear recently released the results of its 2021 State of Software Quality | Testing survey. I doubt you'll be surprised to hear that a "lack of time" was reported as the number one challenge to doing more testing, especially as release frequencies continue to increase. However, it was disheartening to see that a lack of time was also the number one response when we asked people to identify the biggest blocker to professional development ...

October 06, 2021

The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...

October 05, 2021

The perception of IT support has dramatically improved thanks to the successful response of service desks to the pandemic, lockdowns and working from home, according to new research from the Service Desk Institute (SDI), sponsored by Sunrise Software ...